Northbridge Financial Corporation
Director Contact+
Northbridge Financial Corporation, Mississauga, ON
What it's like to be a Federated Director of Contact +
The Director of Contact + maintains daily operations and provides leadership and strategic vision for the overall Contact+ department. The Contract+ team assists the sales group with their enquiries and ensuring staff can successfully market new exposure opportunities, including retention of client relationships by exceeding client expectations. In addition, ensure that every interaction is a great experience, with efficient flawless service standards upheld. You will play a large role in mentoring, conducting performance reviews and coaching staff.
As our new Director of Contact + you will often be presenting at Kick-Off and other sales meetings to provide guidance to the Federated Executives and sales staff on areas where Contact+ can add value.
We want your talent
If you are great at:
If you have:
We really mean it when we say we put you first. Here are a few ways how:
Who we are:
We're Federated Insurance. We've proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada's leading commercial insurance providers. Our employees are dedicated to focusing on our customers' unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no further than Federated.
At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.
The Director of Contact + maintains daily operations and provides leadership and strategic vision for the overall Contact+ department. The Contract+ team assists the sales group with their enquiries and ensuring staff can successfully market new exposure opportunities, including retention of client relationships by exceeding client expectations. In addition, ensure that every interaction is a great experience, with efficient flawless service standards upheld. You will play a large role in mentoring, conducting performance reviews and coaching staff.
As our new Director of Contact + you will often be presenting at Kick-Off and other sales meetings to provide guidance to the Federated Executives and sales staff on areas where Contact+ can add value.
We want your talent
If you are great at:
- Leading a team focused on providing excellent customer service.
- Maintaining and building exceptional working relationships with Clients, Sales, Underwriting, and other office personnel.
- Maintaining the annual budget and setting goals for the business unit
- Assessing staff training, developing needs, and providing recommendations for training opportunities to build a competent staff capable of performing all functions within the unit.
- Maintaining relationships with our Insurance providers and the national Federated sales force.
- Help staff with front-line underwriting, marketing and sales of submissions received if needed.
- Developing marketing programs that can support Federated Insurance's needs.
If you have:
- Level 3 RIBO License
- 10 or more years of Commercial Insurance experience
- Minimum of 5 years of leadership experience
- Post-secondary school education
- Underwriting experience would be considered an asset.
We really mean it when we say we put you first. Here are a few ways how:
- Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
- We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
- We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
- We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
- NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.
Who we are:
We're Federated Insurance. We've proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada's leading commercial insurance providers. Our employees are dedicated to focusing on our customers' unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no further than Federated.
At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.