Non-Technical Project Manager

20th August, 2024


Job Description:

• The energy at our company is contagious. We're driven by our immense passion, as we constantly seek out challenges and identify new opportunities. We work hard to connect with our customers and earn their loyalty for life.
• Bring your talent to our company - our opportunities for growth span the globe. We will give you the training and opportunities to unleash your ambition.
• The main function of a project manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc. or any other non-IT based project.

Job Responsibilities:

• Liaison between Dealer's and our DSP team
• Perform program enrollments with our dealers
• Provide our dealers support on the DSP platform and program
• Lead training initiatives with the dealers
• Level 2 escalation point for consumer call center
• Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
• Present and explain proposals, reports and findings to clients.
• May recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence.
• Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.

Skills:

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Basic ability to work independently and manage one's time.
• Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
• Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Basic knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

Education/Experience:

• Bachelor's degree Preferred
• Project management experience preferred
• Ideal candidate has worked with Dealers and customer service capacity before.
• Automotive preferred but any customer service rep would be great.

Additional Info:

At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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