Serco
Manager Operations
Serco, Ottawa, ON
Position Description
Join Serco in Ottawa, Ontario, Canada as we expand our work in the National Capital Region (NCR) to support Public Services and Procurement Canada (PSPC) through its Real Property Services (RPS) Branch. Public Services and Procurement Canada (PSPC) through its Real Property Services (RPS) Branch provides federal departments and organizations with affordable, productive work environments and a full range of real property services, including workplace solutions, property and facilities management, portfolio and asset management, project management and delivery, technical services, and real estate services. Under this work Serco will manage 28 buildings in the National Capitol Region from 2025-2028, increasing to 359 buildings in 2028.
This work will require a dedicated team of Managers and Directors to support facilities management. Around the world, Serco is transforming government services and enhancing lives every day. Join us and take service delivery to the next level!
Management and Director NCR Opportunities:
Qualifications
To be successful in these roles, you will have:
Additional desired experience and skills:
Serco Canada:
A leader in the service industry, Serco specializes in delivering essential services on behalf of local and national governments and companies around the world. Serco Canada Inc. has been operating in Canada since the 1990s and now has 100 offices in the following four provinces: Newfoundland and Labrador, Quebec, Ontario, and Saskatchewan. SuliaKaKatigejut, or "working together" is one of our guiding principles at Serco Canada. We support Canada's desire to maximize long term employment, training, and skills development opportunities for all, including Indigenous people, women, and other underrepresented groups.
Benefits:
The NCR contract is scheduled to be awarded this fall, so apply now to discover your place in our world and make an impact: https://careers-sercocanada.icims.com/jobs/search?ss=1&searchKeyword=LPNCR&searchRelation=keyword_all
Serco Inc. is using this posting for the purpose of building a talent pipeline and the purpose of responding to a proposal of qualified candidates for a future proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.
Please let us know which position you prefer on your resume. Thank you for your interest and support.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [redacted] or call the HR Service Desk at [redacted], option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email A[redacted].
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Join Serco in Ottawa, Ontario, Canada as we expand our work in the National Capital Region (NCR) to support Public Services and Procurement Canada (PSPC) through its Real Property Services (RPS) Branch. Public Services and Procurement Canada (PSPC) through its Real Property Services (RPS) Branch provides federal departments and organizations with affordable, productive work environments and a full range of real property services, including workplace solutions, property and facilities management, portfolio and asset management, project management and delivery, technical services, and real estate services. Under this work Serco will manage 28 buildings in the National Capitol Region from 2025-2028, increasing to 359 buildings in 2028.
This work will require a dedicated team of Managers and Directors to support facilities management. Around the world, Serco is transforming government services and enhancing lives every day. Join us and take service delivery to the next level!
Management and Director NCR Opportunities:
- IT Project Manager
- Operations Director
- Subcontractor Administrator
- Quality and Performance Manager
- Finance Director
- Project Delivery Manager
- Environmental and Sustainability Manager
- Contracts Manager
- Energy Manager
- Facilities Manager
- Custodial Manager
- Indigenous Relationship Manager
- Ontario Health and Safety Manager
- Portfolio Manager
Qualifications
To be successful in these roles, you will have:
- Valid Class G Driver's License
- Ability to obtain and maintain Secret Level II security clearance
- Ability to speak and write in French language is an asset
- Bachelor's degree in business administration, business management, or a related field
- 3 years' experience with business process optimization, strategic sourcing, supplier/subcontractor management, financial/cost management, field support, facilities, and readiness management. 10 years of experience is preferred
Additional desired experience and skills:
- Strategic planning
- Property management
- Regulatory compliance
- Project management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
Serco Canada:
A leader in the service industry, Serco specializes in delivering essential services on behalf of local and national governments and companies around the world. Serco Canada Inc. has been operating in Canada since the 1990s and now has 100 offices in the following four provinces: Newfoundland and Labrador, Quebec, Ontario, and Saskatchewan. SuliaKaKatigejut, or "working together" is one of our guiding principles at Serco Canada. We support Canada's desire to maximize long term employment, training, and skills development opportunities for all, including Indigenous people, women, and other underrepresented groups.
Benefits:
- Competitive rate of pay
- Paid vacation leave
- Paid sick days
- Opportunities for career growth and progression
- Highly collaborative team environment
- Robust health and safety protocols
- Opportunities for comprehensive benefits package and RRSP matching
The NCR contract is scheduled to be awarded this fall, so apply now to discover your place in our world and make an impact: https://careers-sercocanada.icims.com/jobs/search?ss=1&searchKeyword=LPNCR&searchRelation=keyword_all
Serco Inc. is using this posting for the purpose of building a talent pipeline and the purpose of responding to a proposal of qualified candidates for a future proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.
Please let us know which position you prefer on your resume. Thank you for your interest and support.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [redacted] or call the HR Service Desk at [redacted], option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email A[redacted].
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.