Hitachi
Aftermarket Sales Manager-Kansas City
Hitachi, Kansas City, Missouri, United States, 64101
Location:Kansas City, Missouri, United States
Job ID:R0059465
Date Posted:2024-08-21
Company Name:HITACHI GLOBAL AIR POWER US, LLC
Profession (Job Category):Sales, Marketing & Product Management
Job Schedule:Full time
Remote:No
Job Description:
Job title:
Aftermarket Sales Representative (ASR)
Location:
Kansas City
Reports to:
General Manager (Sales Manager)
Summary of the position:
The ASR focuses on selling Sullair service solutions along with associated parts, to all existing and new customers
throughout assigned territory. This role will serve as the primary customer facing sales representative supporting all post equipment sale service-related solutions, targeting compressor systems and any other contracted OEM equipment
represented by Company. In addition, the ASR will be responsible for developing new service business at existing,
competitive equipment installations. This role reports to the General Manager (sales manager) and is based locally in the
assigned territory.
Duties and responsibilities:Meet or exceed assigned service products salesProspect new opportunities utilizing all available resources while maintaining existing customers in territory -Convert - Penetrate - Retain (CPR)Grow market share-focus on penetrating deeper into existing accounts and converting competitive accounts, while maintaining existing service business.ID and communicate new equipment sales leads to the appropriate salespersonEffectively promote and sell all service solutions - identifying and positioning the best service solution specific tocustomer requirements and expectations
Understand and practice Strategic Selling principles and conceptsEstablish rapport and maintain regular contact with existing and new customersRespond promptly to customer inquiries - ensure quick turn-around and timeliness for all customer inquiries andAscertain customer business needs - assess and recommend new service offering(s) or improved service level ideas (VOC initiatives) to HGAPMaintain the highest standards of customer service - strive to meet / exceed customer expectationsUtilize Microsoft Dynamics CRM to support and manage customer activities, quotes, leads, etc.Be a key face of Sullair to our customer; be professional in all interactions, communications, presentations, appearance, etc. with the customer alwaysPrepare all sales and activity reports, presentations, studies, and research as requested!Education :
Experience with a technical product design; experience in compressed air equipment is a plus - mechanicalProfessional experience:
At least 2 years of experience in a technical / solution selling environment, preferably in the use and/orapplication of compressed air systems.Ability to work collaboratively with key stakeholdersAvailable for travel at least 25%Excellent oral & written communication skills with the ability to ask the right questions to investigate the best customer solutionPositive customer-focused attitude and successful interaction in a dynamic team environment is a mustProficiency with MS Office software, i.e., Word, Excel, PowerPoint, and manufacturing operating systems, etc.Experience with SAP and CRM tools are a plusProven time management, planning and organizational skillsThis position may require extensive travel and long hours of driving, including out-of-town sales within the designated region.Key behaviors:
Excellent communication skills with strong desire for serving customersExcellent presentation skillsStrong communication skills with the ability to handle inevitable objections, inspire trust and generate projectenthusiasm.Direct reports:
N/A
The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
Job ID:R0059465
Date Posted:2024-08-21
Company Name:HITACHI GLOBAL AIR POWER US, LLC
Profession (Job Category):Sales, Marketing & Product Management
Job Schedule:Full time
Remote:No
Job Description:
Job title:
Aftermarket Sales Representative (ASR)
Location:
Kansas City
Reports to:
General Manager (Sales Manager)
Summary of the position:
The ASR focuses on selling Sullair service solutions along with associated parts, to all existing and new customers
throughout assigned territory. This role will serve as the primary customer facing sales representative supporting all post equipment sale service-related solutions, targeting compressor systems and any other contracted OEM equipment
represented by Company. In addition, the ASR will be responsible for developing new service business at existing,
competitive equipment installations. This role reports to the General Manager (sales manager) and is based locally in the
assigned territory.
Duties and responsibilities:Meet or exceed assigned service products salesProspect new opportunities utilizing all available resources while maintaining existing customers in territory -Convert - Penetrate - Retain (CPR)Grow market share-focus on penetrating deeper into existing accounts and converting competitive accounts, while maintaining existing service business.ID and communicate new equipment sales leads to the appropriate salespersonEffectively promote and sell all service solutions - identifying and positioning the best service solution specific tocustomer requirements and expectations
Understand and practice Strategic Selling principles and conceptsEstablish rapport and maintain regular contact with existing and new customersRespond promptly to customer inquiries - ensure quick turn-around and timeliness for all customer inquiries andAscertain customer business needs - assess and recommend new service offering(s) or improved service level ideas (VOC initiatives) to HGAPMaintain the highest standards of customer service - strive to meet / exceed customer expectationsUtilize Microsoft Dynamics CRM to support and manage customer activities, quotes, leads, etc.Be a key face of Sullair to our customer; be professional in all interactions, communications, presentations, appearance, etc. with the customer alwaysPrepare all sales and activity reports, presentations, studies, and research as requested!Education :
Experience with a technical product design; experience in compressed air equipment is a plus - mechanicalProfessional experience:
At least 2 years of experience in a technical / solution selling environment, preferably in the use and/orapplication of compressed air systems.Ability to work collaboratively with key stakeholdersAvailable for travel at least 25%Excellent oral & written communication skills with the ability to ask the right questions to investigate the best customer solutionPositive customer-focused attitude and successful interaction in a dynamic team environment is a mustProficiency with MS Office software, i.e., Word, Excel, PowerPoint, and manufacturing operating systems, etc.Experience with SAP and CRM tools are a plusProven time management, planning and organizational skillsThis position may require extensive travel and long hours of driving, including out-of-town sales within the designated region.Key behaviors:
Excellent communication skills with strong desire for serving customersExcellent presentation skillsStrong communication skills with the ability to handle inevitable objections, inspire trust and generate projectenthusiasm.Direct reports:
N/A
The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.