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CareOregon

Medical Director - Clinical Services

CareOregon, Seattle, Washington, us, 98127


Career Opportunities: Medical Director - Clinical Services (24536)Requisition ID

24536

- Posted

08/21/2024

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CareOregon

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Full Time - Permanent

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Portland

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Multi Location (2)

Job Title:

Medical Director - Clinical Services

Department:

Medical Management Administration

Exemption Status:

Exempt

Requisition #:

24536

Manager Title:

Sr Medical Director - Clinical Services

Pay & Benefits:

Estimated hiring range $283,150 - $346,000/year, 10% bonus target, full benefits.

Posting Notes:

This role will focus on achieving better quality of care for a special needs, dually eligible Medicare population by understanding and applying D-SNP Medicare regulatory requirements, and in partnership with our network providers, develop a clinical strategy to improve population health, coordinate care, and meet CMS STARS measures.

Job SummaryThis position is responsible for leading a multidisciplinary, matrixed team in supporting both internal staff, as well as external network and other partners, in implementing effective care management, quality, and other clinical practice improvement initiatives as assigned, in support of the Quadruple Aim. Direct support may be focused on Medicaid or Medicare lines of business in a Coordinated Care Organization (CCO) environment.

Work includes four key areas:

Best practices and network support with focus on integration (physical health, behavioral health, oral health, social health)

Data support and translation with focus on quality improvement

Population health framework including strong equity focused approach and resource stewardship for vulnerable populations (including value-based payments)

Regional relationships and collaboration in a CCO environment

This position may be assigned to lead medical management, clinical informatics, behavioral health, and/or population health initiatives for the organization including clinical quality in the provider network.

Essential Responsibilities

In partnership with the Senior Medical Director and/or other Medical Directors, develop, implement, and manage clinical programs to address member needs.

Implement, direct, and oversee utilization, case, disease, and/or quality management programs.

Develop and implement programs for supporting participating physicians in optimizing quality management and utilization management.

Represent the health plan in applicable activities including medical and other professional organizations; participate in activities that enhance CareOregon's image within the community.

Provide medical support for Care Management activities.

Provide oversight of benefit determinations and appeals for medical and pharmacy as assigned by Senior Medical Director or CMO.

May partner with CCO leadership team to develop, implement, direct, and oversee programs that provide clinical strategy and interventions to CCO clinical systems.

May plan, participate in, or lead CCO Clinical Advisory Panel (CAP), depending on CCO/regional needs.

Support and implement programs for network providers to share best clinical practice using of population/panel management and performance data on clinical quality and utilization.

Organizational Responsibilities

Perform work in alignment with the organization's mission, vision and values.

Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.

Strive to meet annual business goals in support of the organization's strategic goals.

Adhere to the organization's policies, procedures and other relevant compliance needs.

Perform other duties as needed.

Knowledge, Skills and Abilities Required

Medical policy knowledge and skills as related to quality, case and disease management, credentialing activities and utilization management

Clinical knowledge of the management of diverse medical problems, including impact of social concerns

Understanding of health equity and ways social inequities impact health

Basic knowledge of applicable regulatory and contractual requirements for Medicaid, Medicare and commercial insurance

Familiarity with guideline development, outcomes management, population health improvement, disease management and cost effectiveness and cost analysis studies

Awareness of physician/provider payment issues, physician practice models and total quality and continuous quality improvement concepts

Excellent communication and collaboration skills for work with network providers and internal employees; ability to effectively express ideas and gain acceptance

Ability to implement new and improved approaches to improvement of care and service quality, and to Care Management activities performed by CareOregon

Ability to implement clinical and wellness programs to address the needs of high-risk members

Ability to create excitement and bring individuals and teams together into a cohesive unit

Ability to lead and/or work effectively as part of a cross-functional, matrixed team and foster an environment where change is embraced and supported

Ability to deal with issues and problems systemically

Ability to plan, set priorities, delegate effectively and utilize time efficiently

Ability to apply innovative and creative approaches to improve health care delivery

Skilled in quality management techniques to apply in a large, organized managed care setting

Commitment to improving access and quality of care to the underserved and uninsured

Appreciation of cultural diversity and the needs of serving a diverse patient population

High degree of diplomacy, credibility and persuasiveness to consistently cultivate effective working relationships

An organized, disciplined, hands-on and process-oriented leader

Results-oriented decision-maker with the ability to balance diverse priorities

Proactive and action oriented; ability to drive performance

Education and/or ExperienceRequired:

Board-certified medical doctor or doctor of osteopathy in Family Medicine, Internal Medicine, or Pediatrics

Licensed physician (MD or DO) in the State of Oregon

Minimum 3 years' physician experience

Minimum 3 years' leadership experience in a managed care organization or practice setting

Preferred:

Administrative graduate degree, certificate of educational achievement in medical administration, or equivalent

Working Conditions

Environment: This position's primary responsibilities typically take place in the following environment(s): Inside/office, Clinics/health facilities, Member homes.

Travel: This position may include occasional required or optional travel outside of the workplace, in which the employee's personal vehicle, local transit, or other means of transportation may be used.

Equipment: General office equipment

Hazards: n/a

#LI-Hybrid

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply.

We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Visa sponsorship is not available at this time.

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