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Smiths Detection

Sr. Quality Manager (Edgewood, MD)

Smiths Detection, Edgewood, MD


Job Description

This is a management role as Sr. Quality Manager reporting to the VP of Operations at EW.

As a Senior Quality Manager, the primary responsibility is to lead and manage the quality assurance and quality control processes within the organization to ensure that products and services meet the highest standards of quality and compliance. Key duties includes:
  • developing and implementing quality management systems.
  • establishing quality metrics.
  • conducting both internal and external audits.
  • driving continuous improvement initiatives.
  • collaborate with cross-functional teams to address quality issues.
  • identify risks, and implement strategies to enhance product quality and customer satisfaction.
  • overseeing supplier quality.
  • analyzing data to monitor performance.
  • fostering a culture of quality excellence throughout the organization.
  • providing strategic direction, guidance, and leadership in all aspects of quality management.
  • play a critical role in upholding quality standards and ensuring operational efficiency.


Duties & Responsibilities

KEY RESPONSABILITIES:
  • Provide technical leadership, mentoring, and supervision of quality team personnel.
  • Establish company Quality compliance objectives and ensure targets are communicated and achieved,
  • Provide quality control, quality assurance and technical guidance to staff as required.
  • Assess supplier and company product specifications, and customer requirements.
  • Work with purchasing staff to establish quality requirements deemed for external supply chain.
  • Define and implement quality procedures in conjunction with operating staff.
  • Facilitate corrective and preventive compliance actions to quality related issues.
  • Able to drive, leade and conduct RCA, PFMEA and other quality analytical tools.
  • Monitor product performance through gathering relevant data and producing statistical reports.
  • Lead cross-functional team efforts optimize products and processes.
  • Lead quality function for new product introductions to ensure the operations is prepared from quality stand point.
  • Owns process controls and mistake-proofing/error reduction of products and processes. Review practices, procedures and processes seeking avenues to improve efficiency and effectiveness and reduce risk to product quality.
  • Responsible for driving Lean and Continuous Improvement initiatives, to meet business cost reduction goals, as well as driving the results.
  • Establish key performance indicators and quality metrics to measure and track quality performance across the organization
  • Develop and implement quality management systems to ensure compliance with industry standards and regulations.

ESSENTIAL FUNCTIONS:
  • Collaborate with cross-functional teams to address quality issues, implement corrective actions, and drive continuous improvement initiatives.
  • Coordinate team efforts to support daily production issues. Work with cross functional team and management to set proper priorities.
  • Oversee supplier quality management processes, including supplier evaluations, audits, and performance monitoring.
  • Analyze data and quality trends to identify root causes of quality problems and implement preventive measures.
  • Drive strategic initiatives to enhance product quality, reduce defects, and improve overall customer satisfaction.
  • Ensure compliance with relevant quality standards, regulations, and certifications to maintain product quality and safety.

Provide leadership and guidance on quality-related matters, serving as a subject matter expert and championing a culture of quality throughout the organization.

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

The Individual

Education/Training
  • Bachelor's degree required with field of study in Mechanical or Electrical Engineering preferred.
  • Minimum 10 years of experience in Quality Management with at least 5 years supervision/managing experience required.
  • Proven experience in leading and influencing cross functional teams in problem solving, process improvements, and solution implementation.
  • Must have in-depth experience in leadership and operations environment end to end.

  • Experience
  • Excellent technical, interpersonal, and analytical skills required.
  • Excellent written and oral communications skills required.
  • Strong computer and systems knowledge, including Microsoft Office, Excell and Power BI is a plus.
  • Willingness to work on a fast-paced dynamic team in a hands-on environment while managing multiple assignments with strict deadlines.
  • Smiths Detection is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
  • Ability to maintain calm and effective, and lead others, in pressurized situations
  • Must have strong management and leadership skills and experience with human resource and performance management processes.
  • Specific experiences in financial reporting, operations, SAP and Supply Chain dynamic environment are required.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to successfully complete a drug/alcohol test and criminal background check. May be required to obtain and maintain a security clearance, including successfully completing a thorough background screening.

  • Knowledge Skills and Other Attributes
  • Experience with implementation and sustaining compliance of ISO 9001 is a must.
  • Experience in establishing and maintaining a positive relationship with Defense Contract Management Agency (DCMA) Quality Assurance Representatives is a plus.
  • Experience with DoD contracts that require First Article Testing and reporting is a plus.

  • Supervises
  • This role will supervise a team of about 10 people.


  • About Smiths

    At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170 year history of innovation, and five global divisions, all experts in their field.

    About Smiths Detection

    Smiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today's world.

    Additional Information

    Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you'd like to view a copy of the company's affirmative action plan or policy statement, please email US HR Team [redacted] .

    If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [redacted] or call toll-free . This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection, Inc. participates in the Electronic Employment Verification Program.