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Utah State University

Marketing Manager

Utah State University, Logan, Utah, us, 84322


Overview:

Team Responsibility Within Student Financial Support, we have established different teams to fulfill our mission. These teams include Federal Aid, Scholarships, Student Money Management Center and Leadership. These teams work closely with each other to collaborate, reduce barriers, and enhance resources. The Scholarship Team works closely to support each other, and the other teams within the office. This team supports university programs that are large in size, scope, and complexities which are embedded within enrollment management strategies at USU. Regardless of position, all team members have the following responsibilities: Compliance: Administering federal, state, and institutional aid requires team, office, and institutional compliance to different laws, statutes, regulations and policies. All team members have a responsibility to focus on compliance. Data Privacy: Student Financial Support has access to sensitive data, and this data is protected through different federal laws and institutional policies. All team members have a responsibility to protect data. Integrity: Being honest and having strong ethical principles is vital. Embracing unity and collaboration is at the core of our culture, fostering a strong work ethic that values the diverse strengths and perspectives each team member brings. Collaboration: Creating a culture of open communication, respect, and purpose is essential. All team members have a responsibility to contribute to a positive, collaborative team. This includes continuous training, deductive reasoning and problem solving, customer service, willingness to learn and acquire new skills, and commitment to deadlines.

Responsibilities: The Marketing Manager (Marketer II) for Student Financial Support reports to the Executive Director in Student Financial Support but works closely with the Director of Enrollment Marketing. This position is responsible for the creation and execution of strategic marketing and communication plans and oversees outreach initiatives and efforts. All team members strive to possess the following characteristics: Friendly disposition and enjoys working with students. Detail oriented, accurate, and self-motivated. Organized and able to work in a fast-paced office as a community-minded team member. Specific Duties & Responsibilities The Marketing Manager for Student Financial Support will work collaboratively with all office staff, including campus partners across the USU system. Duties and responsibilities of this position may include: Develop and implement university-approved marketing for student financial assistance (including federal, state, and institutional aid). Operate within approved budgets and maintain records of expenditures. Oversee all electronic communication flows and digital platforms that pertain to the department. Create, implement, and maintain the content and design for all print, digital, and literacy pieces, including the Student Financial Support websites. Coordinate and facilitate the scheduling and participation of Student Financial Support staff in outreach events (including recruitment, orientation, and other student focused events). Serve as main point of contact for systems and software related to communication and outreach, including development, updating, and refining of software and content. Supervise student employees, as required.

Qualifications: Minimum Qualifications: Bachelor's degree (degree completion by end of 2024 accepted) plus two years of relevant experience OR an equivalent combination of education and experience. Knowledge, skillset, or potential related to the specific duties & responsibilities of the position. Preferred Qualifications: Experience in Higher Education Utah State University Experience Masters Degree 3+ years of progressive experience at an institution of higher education of similar scope and size as Utah State University. Experience with state financial aid compliance audits, budget management, or financial aid reporting. Previous supervisor/managerial leadership experience. Familiarity with any of the following systems: Office 365, Banner, CampusLogic (StudentForms, CampusCommunicator, ScholarshipUniverse), ServiceNow, Recruit CRM, or similar systems. Familiarity with USU policies and procedures. Familiarity with Federal and/or State aid regulations. Experience developing and analyzing data.

Required Documents: Along with the online application, please attach: Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV" Cover letter to be typed/pasted at the end of your application **Document size may not exceed 10 MB.** Advertised Salary: Minimum $52,000; Commensurate with experience, plus excellent benefits

ADA: Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. College/Department Highlights: Division Information The Division of Strategic Enrollment Management at Utah State University is dedicated to overseeing and implementing effective enrollment strategies that help students seamlessly apply and enroll. With a focus on student success and exceptional customer service, the division promotes innovative and data-informed approaches to support student needs. It offers various admissions pathways tailored to different learners, while administering all levels of financial aid to address affordability. By fostering collaboration and staying ahead of trends, the division aims to enhance the overall student experience, guiding individuals from application to graduation. Department Information Student Financial Support provides resources to help students pay for school. These resources include Federal Financial Aid, State of Utah Aid, and Institutional Aid. Additionally, The Student Money Management Center provides free, one-on-one coaching sessions to help students create budgets and to discover how they can pay for college. The heart of our work is to serve students. Recognizing finances is a concern for many students, Student Financial Support diligently strives to provide all sources of funding and coaching that may help a student achieve their educational goals. Because Student Financial Support administers federal, state, and institutional aid, we focus on discretion, accountability, and compliance. Within this framework, we will do everything we can to help students. University Highlights: Founded in 1888, Utah State University is Utahs premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utahs counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price. Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the universitys ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. About the Region U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USUs main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institutes 2022 ranking for best-performing small cities in the nation. *updated 04/2024 Notice of Non-discrimination: In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law. The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies: Executive Director of the Office of Equity

Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266 Title IX Coordinator

Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266 Mailing address: 5100 Old Main Hill, Logan, UT 84322 For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact: U.S. Department of Education,

Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov *updated 09/2023