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Roland Park Country School

Director of Operations

Roland Park Country School, Baltimore, Maryland, United States, 21276


RPCS is seeking a Director of Operations who provides leadership, supervision and support of the Facilities Department which comprises Buildings & Grounds, Custodial Services and Operations. This position works closely with many constituents of the School. Major responsibilities include: daily building operations for the facility (198,000 gsf), grounds and athletic fields management (24-acre campus) and capital repair and renewal projects. The incumbent will develop the strategic direction of the department and be accountable for implementation, with sustainability as a key component of both. The Director will manage in a collaborative manner working alongside the staff on a daily basis serving not only as a mentor but as contributing team member in order to effectively monitor progress and ensure accountability.

Essential Duties and Responsibilities

Include but not limited to the following:

Collaborate with school leadership to develop and implement strategies for efficient operation of safe and sustainable facilities and grounds in support of Roland Park Country School's mission and financial goals.

Strive for continuous improvement and innovation in facilities and grounds management and in departmental organization by setting appropriate standards and ensuring quality control.

Responsible for all aspects of department personnel management including motivation/team-building, performance evaluations, training/development, productivity, accountability, discipline, and mentoring.

Create and maintain a work environment that gives team members responsibility and authority to achieve goals, including encouragement of professional development through training, goal setting and performance evaluations, as well as delegation of responsibilities for independent work (as appropriate).

Conduct regular inspection of all school facilities, grounds, and equipment to ensure high standards of safety, attractiveness, and cleanliness campus wide.

Participate in managing/oversight of construction, interior and exterior campus renovations, infrastructure replacement projects.

Responsible for oversight and administration of School Dude.

Assignment, oversight, and follow-up to ensure quality control and the timely, cost effective execution of all work orders; management of the Preventive Maintenance programs to ensure Preventive Maintenance is performed and documented as required.

Ensure cost effectiveness, sustainability, consistency, quality, accuracy, and performance to school standards in all aspects of the management of facilities and grounds, including oversight of the energy management system.

Plan and manage capital repair/renewal projects ( quotable, deferred maintenance ).

Organize, schedule, and supervise all repair projects with a sensitivity to school seasonal and operational needs.

Solicit quotes, evaluate, and select outside contractors and manage the fulfillment of the contract by monitoring performance and ensuring satisfactory completion before authorizing final payment.

Ensure compliance with building codes and other governmental (local and state) regulations.

Develop and maintain a consistent department image by implementing staff-wide initiatives and producing a quality customer-service-oriented maintenance service.

Responsible for cost/budget control.

Monitor Operations spending for budget, choice of vendor, proper approval, and quotes, when applicable.

Represent the department by building relationships with all constituencies: faculty, administration, staff, parents, and students.

Ensure effective customer satisfaction, service, and relations.

Responsible for on-site supervision of Facilities Operations staff working on unscheduled "school closed" days such as snow/severe weather days.

Serve as the Integrated Pest Management (IPM) Coordinator.

Responsible for ensuring that all staff adhere to all fire/life/safety and security programs implemented by the School.

Ensure compliance with local, state, and federal regulatory requirements.

Oversee inspections of all building systems as needed for compliance (boilers, chillers, fire alarms, elevators, etc.).

Management of code compliance programs: asbestos management, air quality, radon, and other health related issues.

Maintain confidentiality.

Perform other duties as assigned or required.

Supervisory Responsibilities

This position directly supervises the Assistant Director of Facilities and Building Operations and Grounds staff, and is responsible for the overall direction, coordination, and evaluation of these employees.

Education and/or Experience

Bachelor's degree or equivalent experience preferably in one of the following disciplines: Civil or Mechanical Engineering, Facilities or Construction Management.

At least 10 years of experience in facility/building/property management, construction management, and/or plant engineer (preferably in an educational setting), with a minimum of 5 years in a supervisory capacity.

Experience in operation and maintenance of HVAC systems, utility networks and energy management systems strongly preferred.

Personal experience in at least two technical trades (plumbing, carpentry, mechanical, electrical, roofing, HVAC and/or other building trades).

Training in and experience implementing and practicing energy conservation and sustainable building practices.

Knowledge of landscaping, forest management, athletic field maintenance, pesticide management preferred.

See attached full position description.

Roland Park Country School has engaged DovetailED to lead this search. Interested candidates should email a cover letter (addressed to Chief Human Resources Officer, Lauren Pappas), a resume, and a list of at least three professional references consolidated as a single PDF document to Madison Sunley at madison@dovetailedsourcing.com. Please do not contact the school directly.

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