CLUB Field Operations Partner

POSITION SUMMARY:The CLUB Field Operations Partner serves as a designated operational and compliance controls resource for assigned division. This role analyzes the current business environment and drives change that results in enhanced operations and compliance with all relevant regulations. This position ensures integration with organization-wide compliance initiatives and leads all efforts related to ongoing testing, audits and reviews. They provide technical assistance to the business unit and foster a culture of operational controls and compliance. The CLUB Field Operations Partner has the ability to consistently exceed customer expectations and show commitment to Bass Pro Shops/Cabela's Core Values.ESSENTIAL FUNCTIONS:Analyzes operational control and compliance adherence, identifies potential gaps and opportunities to enhance execution, and ensures practice matches process within assigned business functions.Performs store walks to assess day-to-day operations and effectiveness.Leverages findings from CLUB operational control and compliance store walks, testing plans, FDIC, Audit, and other reviews.Develops, documents, and tracks trend reporting to ensure effective oversight of business processes, procedures, and controls and resolution of implemented solutions.Leads development and execution of solutions to drive operational controls and compliance solutions including process improvement, training, and communication.Partners with business unit stakeholders to execute solutions and ensures appropriate processes and procedures are developed, documented, and monitored.Prioritizes operational controls and compliance-related efforts within the business unit based on risk, strategic priorities, and business need, and ensures integration with all other organizational compliance initiatives.Partners consistently with store and divisional leadership and CLUB leadership to understand compliance and regulatory risks, requirements, or issues relevant to the assigned business unit.Ensures other solutions identified by stakeholders, to address compliance-related issues or risks, are implemented or addressed within the assigned business unit.Provides technical assistance to all CLUB and retail stakeholders.Maintains a working knowledge of all relevant regulations and priorities, consults on business initiatives, and provides information and guidance as needed.Leads and participates in all operational control and compliance-related tests, audits, and reviews as conducted by internal and external stakeholders.Leads gathering and submission of information, response to findings, and development of solutions. Serves as the primary liaison for auditors, regulators, and other stakeholders conducting formal audits and reviews.Fosters a culture of compliance within the division and all key stakeholders at the store and divisional levels.Influences leadership decision-making on operational control and compliance-related business practices and increases employee awareness and knowledge of related policies and procedures.ALL OTHER DUTIES AS ASSIGNEDEXPERIENCE/QUALIFICATIONS:Preferred Degree: Bachelor's DegreeExperience: 4+ years of experience in retail or financial servicesMulti-site experience preferredKNOWLEDGE, SKILLS, AND ABILITY:Experience with business unit systems, procedures, processes, and general operations preferredStrong analytical skillsAbility to collaborate with multiple stakeholders in order to understand business drivers and processes and effectively implement compliance solutions and process enhancementsExtensive communication (written and verbal), mediation (conflict resolution), and facilitation skillsAbility to positively and effectively influence decision-making within the organizationStrong leadership skills with proven ability to facilitate cross-functional teamsExperience with project management and related methodologyVisionary with long-term focus - able to see the end result; self-starter; demonstrates personal initiative and willingly assumes responsibility and ownershipAbility to create an open environment supportive of free sharing of information and ideas that is also conducive to contribution, growth, and achievementCustomer-focused behavior; exemplary standards of integrity, personal work ethic, and continuous involvement in self-education and developmentProficiency in Windows, Excel, Word, and PowerPoint softwareOffering Legendary Customer Service involves this position having access to be able to run programs that access the customer's unencrypted credit card, to be able to retrieve unencrypted cards for handling mail-in returns, CLUB Mastercard Cards when customer is on site and left cards at home, research transactions for lost receipts, etc. With this said, this position requires the ability to access customer information including unencrypted credit cards.TRAVEL REQUIREMENTS:50%PHYSICAL REQUIREMENTS:Regular computer work, sitting, standing, and walkingOccasional lifting up to 50lbsINDEPENDENT JUDGEMENT:Develops objectives and general policies and procedures for a specific program or functional area of responsibility within the general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.Full Time Benefits Summary:Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions!MedicalDentalVisionHealth Savings AccountFlexible Spending AccountVoluntary benefits401k Retirement SavingsPaid holidaysPaid vacationPaid sick timeBass Pro Cares FundAnd more!Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.Reasonable AccommodationsQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

#J-18808-Ljbffr