Banking Branch Manager II, Kumpf

Position SummaryThe Branch Manager II is responsible for selling all bank products and services to customers and non-customers in a needs-based manner. The position is responsible for the daily operations of the branch, supervising, mentoring, and coaching the teller and/or banker team for the attainment of goals through the promise of Service Excellence.Duties & ResponsibilitiesIdentify customer and non-customer financial needs, selling all appropriate products and services.Service customer accounts as needed and proactively communicate with customers to ensure financial needs are met.Complete any other service center-specific responsibilities as determined by the Area Manager.Responsible for overall Branch operational performance and results; assist with the development of goals and plans of action consistent with branch objectives and in partnership with the Area Manager.Responsible for monthly and quarterly service center audits, including the quarterly Branch scorecard.Coordinate staffing plans and personnel needs with their respective Area manager.Seek new business from customers and prospects by completing outside business calls weekly within the community/branch market.Develop and support a strong needs-based sales environment by modeling the right behaviors, conducting sales meetings, and individual coaching sessions with behavioral action plans.Supervise, evaluate, inform, and provide direction to all branch associates.Education & ExperienceKnowledge of:Strong sales and customer service skills.Strong oral and written communication skills.Ability to:Make independent decisions regarding branch operations for which there are not always precedents.Analyze and solve problems that are of a complex nature.Take reasonable care to prevent loss to the organization.Perform duties under frequent time pressures.Education and Training:Requires 3-5 years of banking or management experience at a financial institution or related business field.Previous sales experience preferred.Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act ("SAFE Act"), all Branch Managers (if lending) are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry ("NMLS"). If such registration is not active as of the hire date, the Branch Manager must immediately attain active registration upon employment. Branch Managers who fail to maintain an active and current registration will be unable to lend and may be subject to disciplinary action, up to and including termination of employment.Requires knowledge of Microsoft Office.Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

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