Henrico County Virginia
Systems Support Specialist - Data Integrations Specialist III
Henrico County Virginia, Richmond Heights, Virginia, United States,
General Statement of Duties
To perform professional duties involving product integration, management, customization, implementation, training, and support, ensuring seamless integration and optimal use of software solutions to meet user needs and enhance operational efficiency.
Essential Duties
ESSENTIAL DUTIES:
Software Needs Assessment and Requirements
Assess user software needs and specify requirements.Define projects and tasks from customer requests.Communicate with customers to clarify data format requirements, expectations, and deliverables.Ability to creatively connect customers business needs with possible solutions.Project Planning and Execution
Provide planning, analysis, design, and implementation as it relates to the application or process.Integrate software components into an existing systems environment; assess the impact on other systems and work with cross-functional teams within Technology to ensure positive project impact.Work with project teams on specific initiatives that involve data movement, translation, or integration development.Serve as the primary point of contact for special projects, overseeing their planning, execution, and completion on an as needed basis, while ensuring effective communication and coordination among all stakeholders.Oversight and Management of Select HCPS Solutions
Student Access systems and related integrations.Student Information collection and related integrations.Collaboration and Communication
Collaborate and engage end users in various venues and formats (one on one, group, synchronous and asynchronous).Demonstrated ability to work and communicate effectively with both technical and business audiences.Ability to develop effective relationships across the organization.Proven track record in a team environment, yet able to function independently.Documentation and Technical Support
Ability to author technical documentation and/or business use cases to document and/or justify customer project request with expected outcomes and value.Create documentation for future reference, training, and support purposes.Troubleshoot technical issues from a technical and user perspective.General Duties and Other Responsibilities
Ability to see the big picture as well as strong attention to detail.Attends work daily and engaged in job responsibilities.Perform other duties as assigned.
Minimum Qualifications
Possession of a bachelor's degree and at least five years work experience related to the program or services to which assigned; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Additional Information
This position offers a hybrid work schedule and is open until filled. Minimum salary $76,373.79 , or subject to the promotion policy for internal candidates. Please note: salary may be prorated based on position start date.
How To Apply
To be considered for the listed vacancy please submit an online application.
Henrico County Public Schools
Department of Human Resources
P.O. Box 23120
3820 Nine Mile Road
Henrico, VA 23223-0420
Fax: (804) 652-3763
Henrico County Public Schools does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities.
EOE/Accommodations Upon Request
Minimum Salary
Maximum Salary
Currency USD
Main Organization Public Schools
Public Schools
Employment Status Permanent Fulltime
Permanent Full-time
Amount of Travel
Work At Home
To perform professional duties involving product integration, management, customization, implementation, training, and support, ensuring seamless integration and optimal use of software solutions to meet user needs and enhance operational efficiency.
Essential Duties
ESSENTIAL DUTIES:
Software Needs Assessment and Requirements
Assess user software needs and specify requirements.Define projects and tasks from customer requests.Communicate with customers to clarify data format requirements, expectations, and deliverables.Ability to creatively connect customers business needs with possible solutions.Project Planning and Execution
Provide planning, analysis, design, and implementation as it relates to the application or process.Integrate software components into an existing systems environment; assess the impact on other systems and work with cross-functional teams within Technology to ensure positive project impact.Work with project teams on specific initiatives that involve data movement, translation, or integration development.Serve as the primary point of contact for special projects, overseeing their planning, execution, and completion on an as needed basis, while ensuring effective communication and coordination among all stakeholders.Oversight and Management of Select HCPS Solutions
Student Access systems and related integrations.Student Information collection and related integrations.Collaboration and Communication
Collaborate and engage end users in various venues and formats (one on one, group, synchronous and asynchronous).Demonstrated ability to work and communicate effectively with both technical and business audiences.Ability to develop effective relationships across the organization.Proven track record in a team environment, yet able to function independently.Documentation and Technical Support
Ability to author technical documentation and/or business use cases to document and/or justify customer project request with expected outcomes and value.Create documentation for future reference, training, and support purposes.Troubleshoot technical issues from a technical and user perspective.General Duties and Other Responsibilities
Ability to see the big picture as well as strong attention to detail.Attends work daily and engaged in job responsibilities.Perform other duties as assigned.
Minimum Qualifications
Possession of a bachelor's degree and at least five years work experience related to the program or services to which assigned; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Additional Information
This position offers a hybrid work schedule and is open until filled. Minimum salary $76,373.79 , or subject to the promotion policy for internal candidates. Please note: salary may be prorated based on position start date.
How To Apply
To be considered for the listed vacancy please submit an online application.
Henrico County Public Schools
Department of Human Resources
P.O. Box 23120
3820 Nine Mile Road
Henrico, VA 23223-0420
Fax: (804) 652-3763
Henrico County Public Schools does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities.
EOE/Accommodations Upon Request
Minimum Salary
Maximum Salary
Currency USD
Main Organization Public Schools
Public Schools
Employment Status Permanent Fulltime
Permanent Full-time
Amount of Travel
Work At Home