LeadStack Inc.
Inside Application Engineer
LeadStack Inc., Colorado Springs, Colorado, United States, 80509
LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.
Title: Inside Application EngineerLocation: Colorado Springs, CO 80907Duration: 2 yearsRate: $35-$37/hr on W2
Job Description:
Resolve fundamental technical questions across a broad technology range, leverage AI tools to increase first contact resolution.Deliver technical and application support on data acquisition (DAQ) systems, function generators, digital multimeters (DMM), DC/AC power supplies, electronic loads, frequency counters, source measurement units (SMU), oscilloscopes, application/test automation software, and software licensingEnsure customer interactions are handled with a highly satisfying level of customer service.Work with a team of engineers to ensure new support requests are worked in a timely manner.Use a case management system to track your customer interactions, document each case resolution, and ensure customer commitments are satisfied.Publish knowledge articles and FAQs on the Support Portal that enable customers to locate answers to their test and measurement challenges when they need them.Develop and maintain your technical expertise as new products are made available to customers.Create pre-sales leads and opportunities, translating customer technical needs into specific product offerings.
Requirements: Qualifications
Successful candidates will possess most or all the following skills:BS in Electrical Engineering, or equivalent.1-3+ years of applicable experience as an application engineer, design validation engineer, or test engineer.Military PMEL/TMDE (metrology) experience a plus; experience with/supporting defense/military customers a plus.Experience in use of electronic test and measurement instruments and test automation software.Programming skills that may include .NET, C#, C++, VB, Python.Clear written and verbal communication skills; able to explain technical subjects over the phone and through email.This is a customer facing position, prior soft skills experience a plus.Self-motivated to investigate and learn Keysight products and the applications they are used in.Ability to effectively interface with customers; experience in technical sales and/or customer service skills.Ability to work independently and multi-task in assisting multiple customers every day.Assist in on-boarding and qualification training of Frontline Application EngineersSpanish, French, and/or Portuguese communication skills are a plus, as we support international customers.
If interested, please share your updated resume and the best time and number to connect over the phone. In case you are not available/interested, will appreciate if you can share it with your friends/network. Your referrals are appreciated!
To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/Should you have any questions, feel free to call me on 415 985-0816 or send an email on Nishanth.allam@leadstackinc.com
Title: Inside Application EngineerLocation: Colorado Springs, CO 80907Duration: 2 yearsRate: $35-$37/hr on W2
Job Description:
Resolve fundamental technical questions across a broad technology range, leverage AI tools to increase first contact resolution.Deliver technical and application support on data acquisition (DAQ) systems, function generators, digital multimeters (DMM), DC/AC power supplies, electronic loads, frequency counters, source measurement units (SMU), oscilloscopes, application/test automation software, and software licensingEnsure customer interactions are handled with a highly satisfying level of customer service.Work with a team of engineers to ensure new support requests are worked in a timely manner.Use a case management system to track your customer interactions, document each case resolution, and ensure customer commitments are satisfied.Publish knowledge articles and FAQs on the Support Portal that enable customers to locate answers to their test and measurement challenges when they need them.Develop and maintain your technical expertise as new products are made available to customers.Create pre-sales leads and opportunities, translating customer technical needs into specific product offerings.
Requirements: Qualifications
Successful candidates will possess most or all the following skills:BS in Electrical Engineering, or equivalent.1-3+ years of applicable experience as an application engineer, design validation engineer, or test engineer.Military PMEL/TMDE (metrology) experience a plus; experience with/supporting defense/military customers a plus.Experience in use of electronic test and measurement instruments and test automation software.Programming skills that may include .NET, C#, C++, VB, Python.Clear written and verbal communication skills; able to explain technical subjects over the phone and through email.This is a customer facing position, prior soft skills experience a plus.Self-motivated to investigate and learn Keysight products and the applications they are used in.Ability to effectively interface with customers; experience in technical sales and/or customer service skills.Ability to work independently and multi-task in assisting multiple customers every day.Assist in on-boarding and qualification training of Frontline Application EngineersSpanish, French, and/or Portuguese communication skills are a plus, as we support international customers.
If interested, please share your updated resume and the best time and number to connect over the phone. In case you are not available/interested, will appreciate if you can share it with your friends/network. Your referrals are appreciated!
To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/Should you have any questions, feel free to call me on 415 985-0816 or send an email on Nishanth.allam@leadstackinc.com