Manager, Talent Acquisition & Operations

Manager, Talent Acquisition & Operations 

Full Time 

New York, NY

Hybrid (in office Tuesday- Thursday) 

ABOUT BARK 

BARK is the world’s most dog-centric company, dedicated to making dogs and their humans happy. Our mission is to create the best products, services, and content for dogs everywhere, driven by a team of passionate, dog-obsessed individuals. At BARK, we take a data-driven approach to understanding what makes every dog unique, designing toys that match different playstyles, crafting satisfying treats, providing nutritious meals, and developing effective, easy-to-use dental care products—all to ensure dogs lead healthy, happy lives.

Founded in 2011, BARK has grown into a nationwide leader, serving dogs through innovative products like BarkBox and BARK Super Chewer subscription services, BARK Food, and BARK Bright dental solutions. We also partner with leading retailers like Target, Amazon, and Chewy to offer custom collections that meet every dog's needs.

But we’re not stopping there. At BARK, we’re committed to leading the pack into the future, leveraging cutting-edge technologies like AI to deepen our understanding of dogs, their behaviors, and their needs. From smarter product recommendations to innovative ways of engaging with dogs and their humans, we’re always sniffing out new ways to improve and enhance the dog-parent experience.

Our goal? To stay ahead of the curve and build a future where AI helps us create even more personalized, tail-wagging experiences for dogs everywhere. Because if anyone deserves the benefits of the latest tech, it’s our dogs.

At BARK, we believe that life is better with dogs, and we’re looking for passionate, creative individuals who share our commitment to making a positive impact on dogs' lives. Join our dog-loving team and help shape a company that puts dogs first, just as they deserve. Learn more at BARK.co.

THE TEAM

The Talent team is focused on attracting unique, diverse dog lovers to be a part of our inclusive, tech-forward, dog-obsessed culture. When we’re partnering across the company, we pride ourselves on being flexible and we’re always looking to improve, scale an automate our processes. We encourage innovation, whether that be finding new sourcing channels or AI tools to sift through resumes. Lastly, we’re always thinking about four things: the dogs (duh), our candidate experience, our hiring manager experience and our team experience, which includes our team’s growth & development. Come join us and help us find more smart, kind, weird dog people that just simply want to fulfill our mission of making all dogs happy!

WHO WE’RE SNIFFING FOR 

We are looking for a strong execution-driven strategic thinker who will be energized by driving both Recruitment and Operations on our dog-loving Talent Team. This is a unique opportunity to flex your expertise in identifying, engaging, and closing talent while helping build and shape our in-house recruitment capabilities on our team. As we look toward a more AI centric future, we are also banking on this person to be our first line of defense in ensuring our candidates are setting a standard for what AI looks like in the workplace.

In this role, you will develop and execute innovative recruitment strategies while partnering with key leaders across the team. You will also own and deliver creative recruiting programs and processes as you lead TA Operations for the world’s most dog-centric, innovative company. And lastly, you will act as our in team Talent Brand Manager working to communicate a consistent and authentic representation of BARK’s identity, from our Careers site to LinkedIn and beyond. Sounds fun right??

KEY DUTIES 

 Talent Acquisition - G&A 

• Full cycle recruiting for business functional roles, specifically across Marketing. Creative, Sales & Finance. 
• Conduct intake meetings, create robust job and candidate specifications, set research and talent engagement strategies, qualify and present candidates, manage the interview process, conduct debrief meetings, negotiate offers, and develop customized closing strategies leveraging internal resources; i.e. total rewards. 
• ​​Analyze and share effectiveness of efforts utilizing data including search status reports, market trend reports, and retro analysis.
• ​​Research, identify, and develop relationships with prospective candidates for active searches through targeted company research, passive outreach, industry networking, and internal sources.
• ​​Lead efforts to strategically build and maintain a network of active candidates and passive prospects through dedicated market research and ongoing relationship management. 
• ​​Deliver qualified diverse pipelines for active roles, as well as actively network and establish strong relationships with diverse candidates and organizations to build a passive pipeline.  

AI Expertise 

• Research AI recruiting strategies and implement them across the team and organization
• Successfully develop a process for identifying and qualifying AI skills within our interview process
• Weave AI forward branding into all talent brand activities 
• Have a knowledge base of AI that establishes credibility with AI candidates  

Talent Operations

• Design and execute recruiting processes and strategies for entire Talent Team 
• Develop a road map and launch recruiting programs including but not limited to: advanced interview and process training for both recruiters and hiring managers, systems/tools enhancements and budget management, process documentation and comms, external talent brand updates, candidate and hiring manager experience optimization, and tracking results.
• Manage a Recruiting Coordinator that assists you with initiatives to improve all operational activities within talent including systems, tools, data, talent brand updates, surveys, and process updates. 
• Oversee recruiting event management (career fairs, webinars, conferences), recruiter onboarding, continued training & enablement.
• Partner with TA Management to help drive a culture of continuous improvement and development by identifying and understanding team pain points; implement operational solutions and training. 
• Own ATS System (Greenhouse) with commitment to system optimization 

Talent Brand

• Work with our Brand team to develop talent- social media for sites such as LinkedIn, Glassdoor, Built In, etc. , strengthening BARK’s image as an employer
• Monitor talent-social media pages for reviews and engagement and assist with the BARK response strategy
• Ownership of BARK’s career site & job descriptions

EXPERIENCE 

• ​​Minimum 5 years of full cycle G&A recruiting experience (preference for those who have worked across Marketing, Sales, Creative & Finance functions)
• Experience across both agency and in house settings 
• 1+ years of experience with Greenhouse (ATS System) 
• Experience in a startup environment strongly preferred 
• Experience successfully implementing AI skills/tools into your recruiting workflows 
• ​​​Experience using talent and market insights and data to influence decisions with executive-level audiences.
• ​​Track record of building trusted relationships with senior hiring managers and cross-functional partners.
• Experience owning and managing complex projects from design through launch.
• Experience interacting with Talent Branding sites such as LinkedIn, Glassdoor, Medium, Built In, etc. 
• Experience with UKG and Tableau a plus! 

SKILLS & QUALIFICATIONS

• Bachelor's Degree in HR, Marketing. Communication or a related field. 
• ​​Excellent teamwork and multitasking skills with the ability to thrive and prioritize in a dynamic, rapidly changing environment.
• Data driven with a focus on analyzing situations through a qualitative and quantitative lens.
• Strong written and verbal communication skills, including comfort with presenting to senior executives. 
• Must love dogs.

Commitment to Innovation: BARK is dedicated to being at the forefront of artificial intelligence and is committed to driving advancements in this field. We are seeking individuals who share this passion and are enthusiastic about shaping the future of AI. Experience using AI tools is highly valued and openness to learning is a requirement.

This position is a full-time salaried position. It is located on-site at our office in New York City. We offer health insurance for both you and your pup, 401k, wonderful team lunches, cold brew on tap, and a dog to pet anytime you wish. 

PAY TRANSPARENCY 

FOR NJ/NY BASED APPLICANTS: 

• The base salary range for this position is $110,000- $130,000
• This position is eligible for equity 

**This compensation range is based on BARKs good faith estimate as of the date of this posting and may be modified in the future. Actual pay for this position will depend on a variety of variables including location, travel, internal equity, experience, education, skills and expertise.