National Multiple Sclerosis Society
Specialist, Event Volunteer Engagement
National Multiple Sclerosis Society, Trenton, New Jersey, us, 08628
WHO WE ARE:The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.The Specialist, Event Volunteer Engagement is responsible for recruiting, scheduling, training, engaging, recognizing, and tracking volunteers for a variety of Society functions including but not limited to Bike MS, Walk MS and Leadership events according to assigned portfolio of events. The average event portfolio consists of 17 - 23 events spread across multiple states (New Jersey, Rhode Island, and Connecticut) and requires travel to these locations for volunteer cultivation and engagement work as well as event execution responsibilities.This position works closely with Development and Event Production staff as well as event committee members and logistics companies (where applicable) to ensure event success through engagement of volunteers and creating a positive volunteer experience. This position also serves as a single point of entry to the organization for volunteers and engages volunteers to build personal and organizational capacity.This role will have the optional ability to work from home and must be based in Woodbridge, NJ or surrounding area to support events in the assigned portfolio.Essential Function/Responsibility
Event volunteer acquisition and engagement (85%):Lead recruitment, scheduling, training, engagement, recognition, and tracking for a variety of Society functions including but not limited to Bike MS, Walk MS, Challenge Walk and Leadership events.
Implement recruitment strategy that includes re-engaging prior event volunteers through phone calls and emails as well as outreach to new volunteers and community groups.
Execute event communication plan and coordinate with appropriate staff to ensure promotion of opportunities across all media streams (e-blasts, websites, social media, etc.).
Provide clear and consistent communication prior to and at the event: work with volunteers to determine appropriate volunteer position; confirm volunteer placement; provide event details, duties, and expectations; determine opportunities for engagement in other areas of our work.
Identify and cultivate relationships with key volunteers and event volunteer leads to ensure high level of retention and engagement through ongoing communication and in-person meetings.
Ensure volunteers are properly trained and oriented to their role.
Implement recognition strategy, ensuring each volunteer feels valued and appreciated for their contributions.
Track event volunteer data in accordance with data strategy.
Maintain regular communication with Relationship and Event Production staff, sharing progress on filling volunteer positions, developing contingency plans where necessary, and troubleshooting volunteer gaps.
Ensure day of event plans are implemented, including but not limited to attendance at event and/or developing plan to identify and train staff or volunteers to support day of event activities and volunteers in various markets/areas.
Ensure risk management requirements are met for all event volunteers, efficiently managing completion and collection of volunteer consent forms, background checks and required training.
Other volunteer engagement (15%):Engage volunteers across the organization to build capacity including recruiting, managing and onboarding.
Recruit, screen, train, onboard, manage, and track skilled and specialty volunteers.
Be knowledgeable of all opportunities to engage in our work in assigned market.
Implement centrally produced tools and resources to create a consistent volunteer experience across the organization.
Execute volunteer recognition strategy, including working with market leader to identify and nominate awardees for local recognition and Volunteer Hall of Fame awards.
Engage volunteers in other programs, including MS Ambassadors, office volunteers and internships.
Recruit, engage and manage interns throughout event season to increase capacity and provide a valuable internship experience.
Other duties as assigned.
Minimum Experience/Skills/Competencies Required
Two or more years of volunteer engagement experience.
Exceptional organizational and time-management skills.
Strong interpersonal and problem-solving skills.
Strong oral and written communication skills.
Ability to manage multiple tasks, projects and priorities effectively.
Demonstrated initiative and motivation.
Ability to manage difficult or complex situations and/or relationships with confidence and diplomacy.
Ability to establish strong collaborative relations and work with others in a cooperative and effective manner.
Ability to travel and work occasional nights and weekends.
Commitment to the mission, vision, cultural values, and expectations of the National MS Society.
Technical/OtherComputer knowledge and experience in MS Office suite. Ability to quickly learn new software is desired. Database experience preferred but not required.Investigates and recommends approval for purchases of materials in accordance with Society procedures. Must be able to execute a plan and know when to coordinate with others also working on the plan. Managing volunteers, both individually and in large groups, is imperative to success in this role. Processes records according to Society policies, including handling of confidential information.This position will also be responsible for directing both staff and volunteers during event weekend to ensure successful event execution requiring the ability to make in the moment decisions to ensure the success of the event. Communicating effectively, both in writing and verbally, and demonstrating positive leadership while setting direction is necessary.This position will be required to drive/travel on Society business. Candidate must possess a valid driver's license, proof of insurance, and reliable transportation. The Society does run motor vehicle checks for all positions which require driving and the applicant must meet the Society guidelines.Compensation & Benefits Information
The estimated hiring compensation range for this role is $46,200 - 54,000. Final offers will be based on the candidate's geographic location and consider career experience and may vary from this range due to these and other factors.The National Multiple Sclerosis Society provides a highly competitive, comprehensive benefit package to employees. These benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Educational Reimbursement Plan; Professional Development Assistance; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Life Assistance Plan as well as additional voluntary benefit offerings.The Society has a career framework that is our foundation of a clear, consistent structure for growth and careers. It is comprised of career bands and career levels, as well as functions and disciplines, that together, capture the Society's positions and work.The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.APPLICATION INSTRUCTIONS:
We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a
cover letter
with your application, please feel free to attach it along with your
resume , and any other documents required, to the
Resume/CV document upload section
at the bottom of the
My Experience
page. We appreciate your interest in joining our team and look forward to receiving your application!Important : Please check the job posting to see if a Cover Letter or any other documents are required for the position you are applying to.
You will not be able to modify your application after you submit it.
The My Experience page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our
FAQ & Contact Us page .
#J-18808-Ljbffr
Event volunteer acquisition and engagement (85%):Lead recruitment, scheduling, training, engagement, recognition, and tracking for a variety of Society functions including but not limited to Bike MS, Walk MS, Challenge Walk and Leadership events.
Implement recruitment strategy that includes re-engaging prior event volunteers through phone calls and emails as well as outreach to new volunteers and community groups.
Execute event communication plan and coordinate with appropriate staff to ensure promotion of opportunities across all media streams (e-blasts, websites, social media, etc.).
Provide clear and consistent communication prior to and at the event: work with volunteers to determine appropriate volunteer position; confirm volunteer placement; provide event details, duties, and expectations; determine opportunities for engagement in other areas of our work.
Identify and cultivate relationships with key volunteers and event volunteer leads to ensure high level of retention and engagement through ongoing communication and in-person meetings.
Ensure volunteers are properly trained and oriented to their role.
Implement recognition strategy, ensuring each volunteer feels valued and appreciated for their contributions.
Track event volunteer data in accordance with data strategy.
Maintain regular communication with Relationship and Event Production staff, sharing progress on filling volunteer positions, developing contingency plans where necessary, and troubleshooting volunteer gaps.
Ensure day of event plans are implemented, including but not limited to attendance at event and/or developing plan to identify and train staff or volunteers to support day of event activities and volunteers in various markets/areas.
Ensure risk management requirements are met for all event volunteers, efficiently managing completion and collection of volunteer consent forms, background checks and required training.
Other volunteer engagement (15%):Engage volunteers across the organization to build capacity including recruiting, managing and onboarding.
Recruit, screen, train, onboard, manage, and track skilled and specialty volunteers.
Be knowledgeable of all opportunities to engage in our work in assigned market.
Implement centrally produced tools and resources to create a consistent volunteer experience across the organization.
Execute volunteer recognition strategy, including working with market leader to identify and nominate awardees for local recognition and Volunteer Hall of Fame awards.
Engage volunteers in other programs, including MS Ambassadors, office volunteers and internships.
Recruit, engage and manage interns throughout event season to increase capacity and provide a valuable internship experience.
Other duties as assigned.
Minimum Experience/Skills/Competencies Required
Two or more years of volunteer engagement experience.
Exceptional organizational and time-management skills.
Strong interpersonal and problem-solving skills.
Strong oral and written communication skills.
Ability to manage multiple tasks, projects and priorities effectively.
Demonstrated initiative and motivation.
Ability to manage difficult or complex situations and/or relationships with confidence and diplomacy.
Ability to establish strong collaborative relations and work with others in a cooperative and effective manner.
Ability to travel and work occasional nights and weekends.
Commitment to the mission, vision, cultural values, and expectations of the National MS Society.
Technical/OtherComputer knowledge and experience in MS Office suite. Ability to quickly learn new software is desired. Database experience preferred but not required.Investigates and recommends approval for purchases of materials in accordance with Society procedures. Must be able to execute a plan and know when to coordinate with others also working on the plan. Managing volunteers, both individually and in large groups, is imperative to success in this role. Processes records according to Society policies, including handling of confidential information.This position will also be responsible for directing both staff and volunteers during event weekend to ensure successful event execution requiring the ability to make in the moment decisions to ensure the success of the event. Communicating effectively, both in writing and verbally, and demonstrating positive leadership while setting direction is necessary.This position will be required to drive/travel on Society business. Candidate must possess a valid driver's license, proof of insurance, and reliable transportation. The Society does run motor vehicle checks for all positions which require driving and the applicant must meet the Society guidelines.Compensation & Benefits Information
The estimated hiring compensation range for this role is $46,200 - 54,000. Final offers will be based on the candidate's geographic location and consider career experience and may vary from this range due to these and other factors.The National Multiple Sclerosis Society provides a highly competitive, comprehensive benefit package to employees. These benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Educational Reimbursement Plan; Professional Development Assistance; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Life Assistance Plan as well as additional voluntary benefit offerings.The Society has a career framework that is our foundation of a clear, consistent structure for growth and careers. It is comprised of career bands and career levels, as well as functions and disciplines, that together, capture the Society's positions and work.The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.APPLICATION INSTRUCTIONS:
We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a
cover letter
with your application, please feel free to attach it along with your
resume , and any other documents required, to the
Resume/CV document upload section
at the bottom of the
My Experience
page. We appreciate your interest in joining our team and look forward to receiving your application!Important : Please check the job posting to see if a Cover Letter or any other documents are required for the position you are applying to.
You will not be able to modify your application after you submit it.
The My Experience page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our
FAQ & Contact Us page .
#J-18808-Ljbffr