Berkley
Claims Representative
Berkley, Manassas, Virginia, United States, 22110
Company Details
BerkleyNet is an innovative workers compensation insurance provider that does all our business online. Our Goal? To make doing business “Ridiculously Fast. Amazingly Easy.”
ResponsibilitiesAs a Claims Representative, you will be responsible for the investigation, evaluation, mitigation and resolution of medical only and lost time workers’ compensation claims of moderate complexity in multiple jurisdictions.
Investigate workers’ compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due
Calculate and set timely financial reserves and proactively manages reserve adequacy throughout claim lifecycle
Record and code injured worker demographics, job information and accident information in company’s claims management system and files necessary forms with state regulatory agencies
Issue timely payments to injured workers, medical providers and service vendors
Coordinate and actively manage medical treatment of injured workers to ensure timely rehabilitation
Negotiate settlements of claims within designated authority with injured workers and attorneys
Demonstrate a working knowledge of the Workers’ Compensation Act, adjudication process, and regulatory compliance framework in assigned jurisdictions
Identify and manage subrogation, Second Injury Fund and joint coverage recovery opportunities
Regularly communicate claim activity and status updates to policyholders, injured workers and other interested parties in a professional, thoughtful and tactful manner
Respond in a timely manner to communications from policyholders, injured workers, and other interested parties
Notify management and develops reports for large exposure claims and complies with reinsurance reporting requirements
Manage the claims litigation process to ensure timely and cost-effective claims resolution
Monitor the expenses and effectiveness of managed care and investigation vendors
Actively participate in special projects as assigned by management
Periodically travel to attend hearings, conferences and training sessions
Attend and participates in claim file reviews with management and defense attorneys
Continuously strives to improve our product and business results through innovation
Obtain and maintain adjuster licenses in assigned jurisdictions where required
Qualifications
Excellent written and verbal communication skills
Strong interpersonal and relationship building skills
Exceptional time management and organization skills
Strong analytical and critical thinking skills
Ability to work independently and strategically problem solve
Ability to diplomatically manage conflict
Ability to develop relationships within the organization and work effectively across departments
Strong discretion and integrity in dealing with highly confidential and sensitive information
Detail oriented
Education
Bachelors’ degree or equivalent insurance industry work experience
Additional Company Details
www. berkleynet.com The Company is an equal employment opportunity employer We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Additional Requirements
• Low level of domestic U.S. travel required (up to 5% - 10% of time)
BerkleyNet is an innovative workers compensation insurance provider that does all our business online. Our Goal? To make doing business “Ridiculously Fast. Amazingly Easy.”
ResponsibilitiesAs a Claims Representative, you will be responsible for the investigation, evaluation, mitigation and resolution of medical only and lost time workers’ compensation claims of moderate complexity in multiple jurisdictions.
Investigate workers’ compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due
Calculate and set timely financial reserves and proactively manages reserve adequacy throughout claim lifecycle
Record and code injured worker demographics, job information and accident information in company’s claims management system and files necessary forms with state regulatory agencies
Issue timely payments to injured workers, medical providers and service vendors
Coordinate and actively manage medical treatment of injured workers to ensure timely rehabilitation
Negotiate settlements of claims within designated authority with injured workers and attorneys
Demonstrate a working knowledge of the Workers’ Compensation Act, adjudication process, and regulatory compliance framework in assigned jurisdictions
Identify and manage subrogation, Second Injury Fund and joint coverage recovery opportunities
Regularly communicate claim activity and status updates to policyholders, injured workers and other interested parties in a professional, thoughtful and tactful manner
Respond in a timely manner to communications from policyholders, injured workers, and other interested parties
Notify management and develops reports for large exposure claims and complies with reinsurance reporting requirements
Manage the claims litigation process to ensure timely and cost-effective claims resolution
Monitor the expenses and effectiveness of managed care and investigation vendors
Actively participate in special projects as assigned by management
Periodically travel to attend hearings, conferences and training sessions
Attend and participates in claim file reviews with management and defense attorneys
Continuously strives to improve our product and business results through innovation
Obtain and maintain adjuster licenses in assigned jurisdictions where required
Qualifications
Excellent written and verbal communication skills
Strong interpersonal and relationship building skills
Exceptional time management and organization skills
Strong analytical and critical thinking skills
Ability to work independently and strategically problem solve
Ability to diplomatically manage conflict
Ability to develop relationships within the organization and work effectively across departments
Strong discretion and integrity in dealing with highly confidential and sensitive information
Detail oriented
Education
Bachelors’ degree or equivalent insurance industry work experience
Additional Company Details
www. berkleynet.com The Company is an equal employment opportunity employer We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Additional Requirements
• Low level of domestic U.S. travel required (up to 5% - 10% of time)