Alphatec Spine
Clinical Account Manager (Mid-Atlantic)
Alphatec Spine, Washington, District of Columbia, us, 20022
The Clinical Account Manager will work with Regional EOS accounts to deliver user training as well as drive utilization, surgeon adoption/engagement, repeat EOS sales, and implant utilization in targeted accounts.
Essential Duties and ResponsibilitiesDeliver training (post system installation and follow up as required) for the clinical handling of the EOS system, sterEOS workstation, and data management/accessibilityAdjusts radiological acquisition protocols (parameters, patient positioning, etc.) and works with customers to optimize workflow and patient imaging careEducate customer on existing system updates, upgrades, and retraining opportunities available to themProvide the necessary pre-sale support to the regional capital sales teamConduct annual customer site visits to ensure EOS is being used appropriately. Provide site feedback to ATEC/EOS product ManagersWork with Implementation team members before, during and post install to provide customer value and facility efficienciesWork with marketing/communications team(s) to successfully launch EOS programs that achieve maximum program awareness across catchment areaTrain implant sellers throughout the territory on the benefits of EOSDrive new and existing surgeon adoption through demonstrations and best-practice education. Seek broader relationships within current accounts and sales team to help facilitate networking and prospectingEstablish in-depth understanding of territory’s key opinion leaders, surgeons, and fellows using EOS. Work to ensure they are all aware of EOS benefitsAchieve EOS system utilization goals in assigned accounts. Pull system usage in target accounts monthly and report actuals and trendsWork to establish foundation for future deployment of 3D modeling, Surgical Planning, and other advanced orthopedic solutions offerings in assigned accountsAttend and participate in monthly sales meetings, training programs and trade shows as directedTravel within assigned territory to visit customers, using product knowledge to drive utilizationMaintain daily, detailed reporting in Salesforce for proper management of territory and accountsWork with sales operations and marketing team(s) to assist in the creation of case studies that highlight the benefits of EOS for all stakeholdersRequirementsThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Aptitude to learn medical and technical information quicklyStrong relationship building skills, a strong work ethic and a competitive natureHigh level of motivation with the ability to operate as an individual and team contributorAbility to work autonomouslyAbility to travel at least 50%-70%Education and Experience
Bachelor’s degree2+ years of successful sales and/or account management experience, spine or orthopedics medical device & surgery knowledge preferredDemonstrated success working as an integral cross-functional team memberTangible experience of routinely working with customers and other sales personnelFor roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).
ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.Salary RangeAlphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $90,000 to $110,000 Full-Time Annual Base Salary with potential for quarterly, objective based bonuses.
Essential Duties and ResponsibilitiesDeliver training (post system installation and follow up as required) for the clinical handling of the EOS system, sterEOS workstation, and data management/accessibilityAdjusts radiological acquisition protocols (parameters, patient positioning, etc.) and works with customers to optimize workflow and patient imaging careEducate customer on existing system updates, upgrades, and retraining opportunities available to themProvide the necessary pre-sale support to the regional capital sales teamConduct annual customer site visits to ensure EOS is being used appropriately. Provide site feedback to ATEC/EOS product ManagersWork with Implementation team members before, during and post install to provide customer value and facility efficienciesWork with marketing/communications team(s) to successfully launch EOS programs that achieve maximum program awareness across catchment areaTrain implant sellers throughout the territory on the benefits of EOSDrive new and existing surgeon adoption through demonstrations and best-practice education. Seek broader relationships within current accounts and sales team to help facilitate networking and prospectingEstablish in-depth understanding of territory’s key opinion leaders, surgeons, and fellows using EOS. Work to ensure they are all aware of EOS benefitsAchieve EOS system utilization goals in assigned accounts. Pull system usage in target accounts monthly and report actuals and trendsWork to establish foundation for future deployment of 3D modeling, Surgical Planning, and other advanced orthopedic solutions offerings in assigned accountsAttend and participate in monthly sales meetings, training programs and trade shows as directedTravel within assigned territory to visit customers, using product knowledge to drive utilizationMaintain daily, detailed reporting in Salesforce for proper management of territory and accountsWork with sales operations and marketing team(s) to assist in the creation of case studies that highlight the benefits of EOS for all stakeholdersRequirementsThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Aptitude to learn medical and technical information quicklyStrong relationship building skills, a strong work ethic and a competitive natureHigh level of motivation with the ability to operate as an individual and team contributorAbility to work autonomouslyAbility to travel at least 50%-70%Education and Experience
Bachelor’s degree2+ years of successful sales and/or account management experience, spine or orthopedics medical device & surgery knowledge preferredDemonstrated success working as an integral cross-functional team memberTangible experience of routinely working with customers and other sales personnelFor roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).
ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.Salary RangeAlphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $90,000 to $110,000 Full-Time Annual Base Salary with potential for quarterly, objective based bonuses.