FormFactor
Senior Sales Account Manager
FormFactor, Livermore, California, United States, 94551
Position:Senior Sales Account Manager
Location:
Livermore, CA
Job Id:5508
# of Openings:1
Senior Sales Account ManagerFormFactor, Inc.Livermore, CARemote
We live in a mobile driven world where technology is constantly improving. Semiconductor manufacturers need a partner as they pioneer and drive the most advanced integrated circuits (ICs) ever made. FormFactor is the world's leading supplier of probe cards used to test the ICs that power the majority of smart phones and tablets on the planet, as well as electronic systems used in computing, consumer, automotive and other applications. We are a big company with a small time feel. Working at FormFactor gives you the opportunity to work with cutting edge technology, have a direct influence on next generation products hitting the market and drive the overall growth and development of the semiconductor industry.
We are a fast-paced, growing company where each employee contributes to our culture of integrity, innovation, and teamwork. We are looking for enthusiastic, talented individuals who can thrive in a changing and challenging environment.
ESSENTIAL DUTIES AND RESPONSIBILITIESOperate as first point of contact for assigned client base.Expand product use and ensure strong customer service.Indirect management of Sales Engineers and Application Engineers in order to manage all aspects of new business creation and maintenance of customer satisfaction and loyalty.Develop and execute account plans to ensure client satisfaction, sales growth and product utilization.Build and maintain strong, long-lasting customer relationships. Develop a trusted adviser relationship with key customer stakeholders and executive sponsors.Develop in-depth knowledge of market, client needs and challenges.Partner with clients to ensure entire FormFactor product line (probes & stations) are successfully being utilized.Ensure the timely and successful delivery of FormFactor products (probes & stations) and solutions according to customer needs and objectives.Accurately track all customer activities and sales through CRM. Provide reports and metrics as needed.Forecast and track key account metricsIdentify and grow opportunities working with the customer sales and service colleagues globally to ensure growth attainmentAssist with high severity requests or issue escalations as needed. Partner with internal departments to resolve issues and ensure client satisfaction with product and services.Work with Marketing to set priorities for business engagement based on maximizing ROI by focusing on applications with largest potential TAM.Provide guidance and feedback to Marketing and Engineering regarding emerging technology requirements in customer base. Assess and prioritize potential development projects through evaluation, beta, and joint development engagements with key customers.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED
Bachelor's degree in Marketing, Business or Engineering. MBA strongly preferred.Minimum of 8 years of experience in semiconductor industry sales or related profession.Minimum 5 years of direct sales experience managing global accounts in the electronics or semiconductor environment.Proven sales track record to major semiconductor customersDemonstrated strong relationship building skills at influential levels.Must have an excellent grasp of business practices.Technical understanding of wafer probe / test applications technologies is required.Excellent communication, presentation, and negotiation skills are critical.Outstanding communication skills with the ability to successfully manage the demands of both external staff and internal support teams.Ability to travel up to 25% domestically and internationally.
The pay range for this role in Livermore, California is between $219,400 and $287,910. The pay range may differ in other locations. FormFactor maintains broad salary ranges for its roles in order to account for variations in education, training, skills, relevant work experience, business needs and market demands. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Benefits offered for this role include medical, dental, vision, EAP, short-term and long-term disability, life insurance, flexible spending and savings accounts, 401(k), ESPP and paid time off.
FormFactor is committed to providing a work environment where everyone is treated with dignity and respect. We are an Equal Employment Opportunity (EEO) employer and are committed to compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of age, race, color, sex (including breastfeeding and related conditions), gender (including gender identity and gender expression), national origin, ancestry, sexual orientation, religion, physical or mental disability, marital status, registered domestic partner status, medical condition, military or veteran status, genetic characteristics or information, or any other legally protected characteristic. These protections extend to all employment and management decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations, and all other terms and conditions of employment.
Apply for this Position
Location:
Livermore, CA
Job Id:5508
# of Openings:1
Senior Sales Account ManagerFormFactor, Inc.Livermore, CARemote
We live in a mobile driven world where technology is constantly improving. Semiconductor manufacturers need a partner as they pioneer and drive the most advanced integrated circuits (ICs) ever made. FormFactor is the world's leading supplier of probe cards used to test the ICs that power the majority of smart phones and tablets on the planet, as well as electronic systems used in computing, consumer, automotive and other applications. We are a big company with a small time feel. Working at FormFactor gives you the opportunity to work with cutting edge technology, have a direct influence on next generation products hitting the market and drive the overall growth and development of the semiconductor industry.
We are a fast-paced, growing company where each employee contributes to our culture of integrity, innovation, and teamwork. We are looking for enthusiastic, talented individuals who can thrive in a changing and challenging environment.
ESSENTIAL DUTIES AND RESPONSIBILITIESOperate as first point of contact for assigned client base.Expand product use and ensure strong customer service.Indirect management of Sales Engineers and Application Engineers in order to manage all aspects of new business creation and maintenance of customer satisfaction and loyalty.Develop and execute account plans to ensure client satisfaction, sales growth and product utilization.Build and maintain strong, long-lasting customer relationships. Develop a trusted adviser relationship with key customer stakeholders and executive sponsors.Develop in-depth knowledge of market, client needs and challenges.Partner with clients to ensure entire FormFactor product line (probes & stations) are successfully being utilized.Ensure the timely and successful delivery of FormFactor products (probes & stations) and solutions according to customer needs and objectives.Accurately track all customer activities and sales through CRM. Provide reports and metrics as needed.Forecast and track key account metricsIdentify and grow opportunities working with the customer sales and service colleagues globally to ensure growth attainmentAssist with high severity requests or issue escalations as needed. Partner with internal departments to resolve issues and ensure client satisfaction with product and services.Work with Marketing to set priorities for business engagement based on maximizing ROI by focusing on applications with largest potential TAM.Provide guidance and feedback to Marketing and Engineering regarding emerging technology requirements in customer base. Assess and prioritize potential development projects through evaluation, beta, and joint development engagements with key customers.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED
Bachelor's degree in Marketing, Business or Engineering. MBA strongly preferred.Minimum of 8 years of experience in semiconductor industry sales or related profession.Minimum 5 years of direct sales experience managing global accounts in the electronics or semiconductor environment.Proven sales track record to major semiconductor customersDemonstrated strong relationship building skills at influential levels.Must have an excellent grasp of business practices.Technical understanding of wafer probe / test applications technologies is required.Excellent communication, presentation, and negotiation skills are critical.Outstanding communication skills with the ability to successfully manage the demands of both external staff and internal support teams.Ability to travel up to 25% domestically and internationally.
The pay range for this role in Livermore, California is between $219,400 and $287,910. The pay range may differ in other locations. FormFactor maintains broad salary ranges for its roles in order to account for variations in education, training, skills, relevant work experience, business needs and market demands. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Benefits offered for this role include medical, dental, vision, EAP, short-term and long-term disability, life insurance, flexible spending and savings accounts, 401(k), ESPP and paid time off.
FormFactor is committed to providing a work environment where everyone is treated with dignity and respect. We are an Equal Employment Opportunity (EEO) employer and are committed to compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of age, race, color, sex (including breastfeeding and related conditions), gender (including gender identity and gender expression), national origin, ancestry, sexual orientation, religion, physical or mental disability, marital status, registered domestic partner status, medical condition, military or veteran status, genetic characteristics or information, or any other legally protected characteristic. These protections extend to all employment and management decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations, and all other terms and conditions of employment.
Apply for this Position