Howard Community College
Desktop Support - Seasonal Assignments
Howard Community College, Baltimore, Maryland, United States, 21276
Position Details
Position InformationAbout UsHoward Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position TitleDesktop Support - Seasonal Assignments
FLSANon-Exempt
FT/PTPart Time
Hours Per WeekUp to 24 hours
Work ScheduleMonday through Thursday 10 AM to 5 PM - This position is seasonal for the Fall and Spring semesters.
Position Salary Range$15/hr
General ResponsibilitiesThe Desktop Support team is hiring a part time/hourly position to provide first level technical support for students, faculty and staff in the computer open lab and rooms on campus. This includes diagnostics and troubleshooting of hardware and software issues; training and assisting students and faculty on using software and hardware; and open area printer supply management.
Work PerformedThe desktop support technician will support the IT loaner program including inventory management, provisioning, and repair. They will work with other members of the department to update knowledge articles, flyers, and improve the technology experience for students. This position is seasonal assignment for the Fall and Spring semesters.
Minimum Education Required
Minimum Number of Years Experience Required
Other Knowledge RequiredAbility to lift computers, peripherals, and simulation equipment up to 25-lbs. from the ground to 5 feet.Knowledge of common software such as Windows, Office, Canvas, macOS, and iPadOSKnowledge of basic computer hardware such as microphones, laptops, printers, monitors and webcamsStrong oral and written communication skillsRegular attendance is a requirement of this job.Ability to maintain strict confidentiality
Working Conditions
DivisionStudent Computer Services (Div)
DepartmentStudent Computer Support
Posting Detail InformationPosting NumberNB021P
Number of Vacancies5
Best Consideration Date08/15/2022
Job Open Date05/04/2022
Job Close Date
Open Until FilledYes
Applicant Instructions
*Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postingshttps://howardcc.peopleadmin.com/postings/1791
EEO StatementHoward Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.
Position InformationAbout UsHoward Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position TitleDesktop Support - Seasonal Assignments
FLSANon-Exempt
FT/PTPart Time
Hours Per WeekUp to 24 hours
Work ScheduleMonday through Thursday 10 AM to 5 PM - This position is seasonal for the Fall and Spring semesters.
Position Salary Range$15/hr
General ResponsibilitiesThe Desktop Support team is hiring a part time/hourly position to provide first level technical support for students, faculty and staff in the computer open lab and rooms on campus. This includes diagnostics and troubleshooting of hardware and software issues; training and assisting students and faculty on using software and hardware; and open area printer supply management.
Work PerformedThe desktop support technician will support the IT loaner program including inventory management, provisioning, and repair. They will work with other members of the department to update knowledge articles, flyers, and improve the technology experience for students. This position is seasonal assignment for the Fall and Spring semesters.
Minimum Education Required
Minimum Number of Years Experience Required
Other Knowledge RequiredAbility to lift computers, peripherals, and simulation equipment up to 25-lbs. from the ground to 5 feet.Knowledge of common software such as Windows, Office, Canvas, macOS, and iPadOSKnowledge of basic computer hardware such as microphones, laptops, printers, monitors and webcamsStrong oral and written communication skillsRegular attendance is a requirement of this job.Ability to maintain strict confidentiality
Working Conditions
DivisionStudent Computer Services (Div)
DepartmentStudent Computer Support
Posting Detail InformationPosting NumberNB021P
Number of Vacancies5
Best Consideration Date08/15/2022
Job Open Date05/04/2022
Job Close Date
Open Until FilledYes
Applicant Instructions
*Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postingshttps://howardcc.peopleadmin.com/postings/1791
EEO StatementHoward Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.