Framebridge
Store Manager: Wellesley
Framebridge, Wellesley, Massachusetts, us, 02482
Job TitleStore Manager: Wellesley
Job Description
Framebridge is looking for a Store Manager to join our growing, fast-paced team!. Framebridge has re-imagined the framing experience to deliver beautiful, convenient, custom framing for a modern lifestyle. By eliminating the hassle and expense of traditional framing with our digitally-native, technology-driven platform, we have introduced the joy of telling and preserving stories and moments to a new generation. Customers order online in a few clicks, upload their art or mail it in using Framebridge prepaid packaging, and select from a curated selection of stylish frame choices. We custom frame and ship our product directly to the customer in a matter of days, ready to hang.
We are excited to be growing our brick and mortar retail spaces to better serve our existing customers and introduce Framebridge to new customers.
What You'll Do:Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail storesRecruit, interview, hire, onboard, and train great retail associatesDevelop, execute, and continuously improve operational activities in our retail stores to ensure customer experience and financial goals are metWorks closely with manufacturing facility to ensure seamless omni channel operationsApply excellent listening, oral, and communication skills to build relationships with our customers and coach retail associatesDemonstrate deep product knowledge and design advice to customers and train retail associates to do the sameCoordinate in-store events with the Framebridge marketing teamAnswer questions and troubleshoot issues using sound judgmentOffer suggestions to innovate and improve our retail experienceAnything required to deliver our 100% happiness guaranteeQualifications:
Experience managing in a customer service, retail, or hospitality roleDemonstrated leadership ability with a minimum of 3 years experience as a Store Manager in a customer-facing sales or hospitality settingExcited about building, developing, and coaching a high-performing retail teamAn engaging personality with strong influence, interpersonal, communication, and relationship-building skillsStrong analytical and problem-solving skills with a track-record of delivering positive business resultsInterest in design and excitement to work in a creative environmentQuick and eager learner of new tools, technology, products, and processesGreat time-management, organizational, and problem-solving skillsAdaptability and willingness to work flexible hours, including evenings and weekendsExtra Credit:
Degree in art, design, marketing or relevant fieldsSome Perks:
We're an incredibly hard-working and creative group. We're passionate about our customers and their art.
Competitive payHealth, vision, and dental insuranceRetirement savings planPaid parental leave for all parentsFree framesTeam building eventsBenefits:
Employee discountPaid time offExperience Level:
3+ yearsWeekly Day Range:
Monday to FridayWeekend availability
Work Location:
In person
Time TypeFull time
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Job Description
Framebridge is looking for a Store Manager to join our growing, fast-paced team!. Framebridge has re-imagined the framing experience to deliver beautiful, convenient, custom framing for a modern lifestyle. By eliminating the hassle and expense of traditional framing with our digitally-native, technology-driven platform, we have introduced the joy of telling and preserving stories and moments to a new generation. Customers order online in a few clicks, upload their art or mail it in using Framebridge prepaid packaging, and select from a curated selection of stylish frame choices. We custom frame and ship our product directly to the customer in a matter of days, ready to hang.
We are excited to be growing our brick and mortar retail spaces to better serve our existing customers and introduce Framebridge to new customers.
What You'll Do:Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail storesRecruit, interview, hire, onboard, and train great retail associatesDevelop, execute, and continuously improve operational activities in our retail stores to ensure customer experience and financial goals are metWorks closely with manufacturing facility to ensure seamless omni channel operationsApply excellent listening, oral, and communication skills to build relationships with our customers and coach retail associatesDemonstrate deep product knowledge and design advice to customers and train retail associates to do the sameCoordinate in-store events with the Framebridge marketing teamAnswer questions and troubleshoot issues using sound judgmentOffer suggestions to innovate and improve our retail experienceAnything required to deliver our 100% happiness guaranteeQualifications:
Experience managing in a customer service, retail, or hospitality roleDemonstrated leadership ability with a minimum of 3 years experience as a Store Manager in a customer-facing sales or hospitality settingExcited about building, developing, and coaching a high-performing retail teamAn engaging personality with strong influence, interpersonal, communication, and relationship-building skillsStrong analytical and problem-solving skills with a track-record of delivering positive business resultsInterest in design and excitement to work in a creative environmentQuick and eager learner of new tools, technology, products, and processesGreat time-management, organizational, and problem-solving skillsAdaptability and willingness to work flexible hours, including evenings and weekendsExtra Credit:
Degree in art, design, marketing or relevant fieldsSome Perks:
We're an incredibly hard-working and creative group. We're passionate about our customers and their art.
Competitive payHealth, vision, and dental insuranceRetirement savings planPaid parental leave for all parentsFree framesTeam building eventsBenefits:
Employee discountPaid time offExperience Level:
3+ yearsWeekly Day Range:
Monday to FridayWeekend availability
Work Location:
In person
Time TypeFull time
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.