Spiro Services
Account Manager- Meeting Planner - Remote
Spiro Services, Las Vegas, Nevada, us, 89105
Description
Join Our Spiro*VerseTHIS IS A REMOTE OPPORTUNITY IN THE US.Spiro is hiring an Account Manager-Meeting Planner to join our Sales team. The Account Manager-Meeting Planner works in partnership with the DEPT, delivering best-in-class service. The Account Manager-Meeting Planner works in partnership with the Account Director, other team members and the client to exceed client expectations by delivering best-in-class meeting planning services and proactive solutions on time and within budget.Company OverviewSpiro is a global agency and together we create experiences and events that defy gravity. Where strategic creative meets advanced digital solutions enabling customers to experience brands in any space and time.We boldly go where no experience has gone before.We are storytellers and story makers; we are fearless dreamers of the "what if" and are pioneers of innovation and perfection in our craft. We empower each other and partner to launch brands into their experiential orbit.Come. Join Our Spiro*Verse and Experience Brand Gravity.Learn more about who we are here!ResponsibilitiesWork in partnership with the client and Account Director to determine meeting goals, make recommendations, manage timelines, and provide periodic updatesManaging details relative to the client's convention program and associated projects;Manage pre-meeting, onsite, and post-show event needs as appropriate, which may include:Pre-Meeting:Make site/venue visits and recommendationsSecure housing blocks and negotiate hotel contracts either independently or through the association or housing bureauDevelop meeting budgets and project timelines and coordinate with 3rd party suppliers.Manage logistic communications with attendees, including posting content for websites including StarCite and Cvent.Manage rooming lists and arrange, negotiate, and coocoordinateound transportation as appropriate.Select meeting rooms and set-ups, manage food and beverage selection, and co-coordinatesual needs.Ship and receive meeting materials, create signageManage registration for all attendees on behalf of the clientResearch and provide amenities, recommend and arrange off-site venues for special events, dinners, and meetingsCreate nametags and staffing schedulesCreate and distribute meeting packets to attendees, including meeting and city information.
On-Onsiteonduct pre-conference meetings with hotel and other vendors
Manage ground transportation and meet and greet servicesConduct registration process and maintain hospitality siteProvide professional on-onsiteaffManage set-up of room, AV, and food and beverageFacilitate preconvention meetingsManage ongoing logisticsFacilitate client meetings and dinnersOversee return shipping or destruction of unused materialsTrack costs throughout meeting
Post-Meeting
Send follow-up communication to attendees as necessaryReceive and reconcile final billing from hotel and other vendorsArrange HCP spending reportingReview meetings and evaluate the attainment of goals with client
Regularly and accurately reporting time on a weekly basisRegularly informing the Account Director of project status and issues
QualificationsWe understand the importance of transferrable skills and a diverse perspective, so if you do not fit all these requirements, we still want to hear from you and encourage you to apply!Previous experience in meeting planning.Attention to detail, time management and organizational skills, and ability to multi-task while managing multiple clients, shows, and priorities.Articulate and polished with the ability to clearly communicate with the clients.Ability to proactively provide practical solutions in an ambiguous environment.Foresight to anticipate clients' needs/requests and act accordingly.Interpersonal skills and ability to develop a strong rapport with the client. Approachable, engaging, and likable.A bachelor's degree or commensurate experience with meeting planner/event management is preferred, and a minimum of 5 years of related meeting/convention experience is required.Proficiency in MS Office and experience working with a variety of software programs-thorough knowledge of spreadsheets, presentations, databases, word processing, and graphics.Extensive travel is required.Significant weekend work is required.Ability to analyze available information and make sound decisions.Excellent verbal and written communication skills and presentation skills.Ability to work in a consultative manner with clients of varied levels internally and externally.Strong time management and ability to manage multiple tasks and partners.Cvent experience preferred.
How to measure successBy 30 days, the incumbent should understand team dynamics and perform basic job functions independentlyBy 60 days, the incumbent should be self-reliant on basic job functions and begin executing more complex tasksBy 90 days, the incumbent should have ownership over specific projects
BenefitsRemote EnvironmentFull Benefits Package401K Vesting ImmediatelyPsychological SafetyDiversity, Inclusivity and Belonging CultureEmployee Led Resource GroupsSpiro*YOU Professional Development & Learning ProgramsEmployee Events
Our ProcessOur interview process is hand crafted to our roles. In general, you can expect to have an initial phone interview with our talent acquisition team and thereafter video interviews with team members and your future manager. We welcome candidates to view our social medial channels and website to extend the conversation beyond the responsibilities of the role. Once you have completed the interview process, we conduct a criminal background check, where applicable by law.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Join Our Spiro*VerseTHIS IS A REMOTE OPPORTUNITY IN THE US.Spiro is hiring an Account Manager-Meeting Planner to join our Sales team. The Account Manager-Meeting Planner works in partnership with the DEPT, delivering best-in-class service. The Account Manager-Meeting Planner works in partnership with the Account Director, other team members and the client to exceed client expectations by delivering best-in-class meeting planning services and proactive solutions on time and within budget.Company OverviewSpiro is a global agency and together we create experiences and events that defy gravity. Where strategic creative meets advanced digital solutions enabling customers to experience brands in any space and time.We boldly go where no experience has gone before.We are storytellers and story makers; we are fearless dreamers of the "what if" and are pioneers of innovation and perfection in our craft. We empower each other and partner to launch brands into their experiential orbit.Come. Join Our Spiro*Verse and Experience Brand Gravity.Learn more about who we are here!ResponsibilitiesWork in partnership with the client and Account Director to determine meeting goals, make recommendations, manage timelines, and provide periodic updatesManaging details relative to the client's convention program and associated projects;Manage pre-meeting, onsite, and post-show event needs as appropriate, which may include:Pre-Meeting:Make site/venue visits and recommendationsSecure housing blocks and negotiate hotel contracts either independently or through the association or housing bureauDevelop meeting budgets and project timelines and coordinate with 3rd party suppliers.Manage logistic communications with attendees, including posting content for websites including StarCite and Cvent.Manage rooming lists and arrange, negotiate, and coocoordinateound transportation as appropriate.Select meeting rooms and set-ups, manage food and beverage selection, and co-coordinatesual needs.Ship and receive meeting materials, create signageManage registration for all attendees on behalf of the clientResearch and provide amenities, recommend and arrange off-site venues for special events, dinners, and meetingsCreate nametags and staffing schedulesCreate and distribute meeting packets to attendees, including meeting and city information.
On-Onsiteonduct pre-conference meetings with hotel and other vendors
Manage ground transportation and meet and greet servicesConduct registration process and maintain hospitality siteProvide professional on-onsiteaffManage set-up of room, AV, and food and beverageFacilitate preconvention meetingsManage ongoing logisticsFacilitate client meetings and dinnersOversee return shipping or destruction of unused materialsTrack costs throughout meeting
Post-Meeting
Send follow-up communication to attendees as necessaryReceive and reconcile final billing from hotel and other vendorsArrange HCP spending reportingReview meetings and evaluate the attainment of goals with client
Regularly and accurately reporting time on a weekly basisRegularly informing the Account Director of project status and issues
QualificationsWe understand the importance of transferrable skills and a diverse perspective, so if you do not fit all these requirements, we still want to hear from you and encourage you to apply!Previous experience in meeting planning.Attention to detail, time management and organizational skills, and ability to multi-task while managing multiple clients, shows, and priorities.Articulate and polished with the ability to clearly communicate with the clients.Ability to proactively provide practical solutions in an ambiguous environment.Foresight to anticipate clients' needs/requests and act accordingly.Interpersonal skills and ability to develop a strong rapport with the client. Approachable, engaging, and likable.A bachelor's degree or commensurate experience with meeting planner/event management is preferred, and a minimum of 5 years of related meeting/convention experience is required.Proficiency in MS Office and experience working with a variety of software programs-thorough knowledge of spreadsheets, presentations, databases, word processing, and graphics.Extensive travel is required.Significant weekend work is required.Ability to analyze available information and make sound decisions.Excellent verbal and written communication skills and presentation skills.Ability to work in a consultative manner with clients of varied levels internally and externally.Strong time management and ability to manage multiple tasks and partners.Cvent experience preferred.
How to measure successBy 30 days, the incumbent should understand team dynamics and perform basic job functions independentlyBy 60 days, the incumbent should be self-reliant on basic job functions and begin executing more complex tasksBy 90 days, the incumbent should have ownership over specific projects
BenefitsRemote EnvironmentFull Benefits Package401K Vesting ImmediatelyPsychological SafetyDiversity, Inclusivity and Belonging CultureEmployee Led Resource GroupsSpiro*YOU Professional Development & Learning ProgramsEmployee Events
Our ProcessOur interview process is hand crafted to our roles. In general, you can expect to have an initial phone interview with our talent acquisition team and thereafter video interviews with team members and your future manager. We welcome candidates to view our social medial channels and website to extend the conversation beyond the responsibilities of the role. Once you have completed the interview process, we conduct a criminal background check, where applicable by law.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)