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ComTec Solutions

ERP PROJECT MANAGER

ComTec Solutions, Rochester, New York, United States, 14624


Description:About Us

At ComTec Solutions, we believe that technology should be a catalyst for growth, not a hindrance. That's why we provide world-class IT services and technology solutions that help businesses streamline their operations, gain real-time insights, and achieve their goals with speed, agility and confidence.With nearly 30 years of experience, our team has a deep understanding of the challenges facing modern manufacturing businesses, and we use that knowledge to provide meaningful solutions that accelerate growth. We have fully functioning offices around the nation to deliver results to manufacturers wherever they are based.ComTec Solutions is an Epicor Certified Platinum Partner with the expertise and resources to deliver powerful, agile ERP implementations that will automate your processes resulting in improved productivity and an unparalleled customer experience. We are also a Microsoft partner and provide top-notch managed IT services, which includes overseeing your technology landscape and putting in place best practices for cybersecurity, cloud hosting, and network management. To learn more, reach out to us.

JOB SUMMARY:As a project manager, you will deliver multiple complex concurrent ERP projects (multiple phases, applications, geographies, etc.) and IT projects on time, on budget and to the agreed scope.

You will be responsible for ensuring that all aspects of any project are delivered to the customer and that they meet customer expectations.

REPORTS TO:

Manager, Enterprise Systems GroupDIRECT REPORTS:

None

PROJECT MANAGERDepartment: Enterprise Systems GroupBillable Hours Goal: 80% of worked hoursPosition Type: Full TimeTravel Required: Minimal as needed

ESSENTIAL FUNCTIONS:Plan, organize, lead and monitor the activities of the project team analystsMaintain overall management of the client relationship, project schedule, budget and scopeEnsure that sufficient resources and budget are available for completing all project activitiesAct as liaison and central focal point for internal stake holders – ie: Support, Development, Executive management, FinancePrepare management deliverables (Project Plan, Project Change Orders and Project Lists) and use these deliverables to conduct the Project. Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issuesNotify client stakeholders of project issues and submit recommendations to resolve themMaintain regular contact with the Client Project Manager, providing the status of project progressEnsure that commitments and changes to commitments resulting from the requirements are negotiated with affected groupsFor approved Project Change Orders, update all documentation and project work plan to reflect changes in requirements and commitmentsChampion and adhere to implementation methodologyAbility to identify Risk and manage/mitigateEnsure project related documentation is updated and delivered on-timeAssist with development of Project Management disciplines as requiredADDITIONAL RESPONSIBILITIES:Act as liaison and central focal point for Epicor resources including scheduling, secondary installation, configuration and trainingMaintain daily timesheet and expense report entries and submit them accurately and timelyOther duties as requiredRequirements:

TECHNICAL SKILLS:High level of proficiency (intermediate) in MS Office, MS Project and SharePointSOFT SKILLS & ABILITIES:Experience in managing stakeholdersDemonstrated ability to manage and reduce project riskStrong written and verbal communication skillsPleasant and professional demeanor in all client and internal communicationsAbility to multitaskIntellectually resourceful with sound judgment and effective decision-making abilitiesIndependent worker and able to work effectively on daily tasks without direct supervisionStrong organization skills and ability to operate efficiently throughout daily tasksIn general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriateDemonstrates empathy with team members in a professional manner at all timesWork well with clients at all levelsOperates with client satisfaction in mindEnergetic, enthusiastic and results-orientedStrong troubleshooting and analytical skillsEDUCATION, EXPERIENCE, & KNOWLEDGE:Bachelor level degreePMP / Prince Certification preferred5 – 10 years of relevant experienceERP experience preferredWORK ENVIRONMENT/PHYSICAL DEMANDS:Use of computer and office equipmentAbility to remain calm in stressful situationsPerforms all administrative functions expected at this levelADDITIONAL REQUIREMENTS:Ability to schedule for evening or weekend work occasionallyValid driver's license in your state of residence and reliable personal vehicle

Compensation details:

75000-110000 Yearly Salary

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