JP Morgan Chase & Co.
Vice President - Product Owner - Payments
JP Morgan Chase & Co., Wilmington, DE
Job Description
The QuickDeposit team continues to evolve as we respond to the growing needs of our customers. We are seeking a detail-oriented Product Owner who thrive in a fast paced and ever-changing environment. As a part of the Banking Payments Quad, we value diversity of thought and expression and are always looking for new team members to contribute their perspectives from day one. We love to collaborate as well as operate independently.
As a Vice President Product Manager in the QuickDeposit team, you will own the customer experience of the digital check deposit product experience. This includes understanding the platform and its capabilities, voice of the customer, regulatory, control and risk framework to effectively partner with stakeholders to lay out the strategy and business case and champion customer experience. You should have a solid understanding of agile execution methodologies for a successful technology build and a quality product delivery. This includes story writing, engagement in scrum development, and test management.
Job Responsibilities:
Required qualifications, capabilities and skills:
To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
The QuickDeposit team continues to evolve as we respond to the growing needs of our customers. We are seeking a detail-oriented Product Owner who thrive in a fast paced and ever-changing environment. As a part of the Banking Payments Quad, we value diversity of thought and expression and are always looking for new team members to contribute their perspectives from day one. We love to collaborate as well as operate independently.
As a Vice President Product Manager in the QuickDeposit team, you will own the customer experience of the digital check deposit product experience. This includes understanding the platform and its capabilities, voice of the customer, regulatory, control and risk framework to effectively partner with stakeholders to lay out the strategy and business case and champion customer experience. You should have a solid understanding of agile execution methodologies for a successful technology build and a quality product delivery. This includes story writing, engagement in scrum development, and test management.
Job Responsibilities:
- Manages and refines product backlog items to drive value in accordance with the business and /or stakeholder priorities
- Engage with stakeholders and collaborate closely with cross-functional teams to define capabilities and experiences that meet business and consumer needs.
- Support the day to day operational needs of the product: Track and measure initiatives, Monitor product metrics, Monitor client / employee feedback, Provide guidance and support to production issues, etc.
Required qualifications, capabilities and skills:
- 5+ years of relevant experience and/or hands-on product management/ownership or business analysis experience, technology consulting, or relevant transferrable skills
- Agile project management experience, including use of agile project management tools
- Ability to manage and execute product backlog.
- Ability to analyze opportunities & problems, recommend solutions, and communicate effectively (both verbal and written)
- Well versed in both business and technology
- Knowledge of payment and check cash/deposit products.
To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.