DC WATER
Sr. Systems Analyst, ERP System & Controls - (24-FAB-300000-136)
DC WATER, Washington, District of Columbia, us, 20022
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the CEO/General Manager.
GeneralJob Title:
Sr. Systems Analyst - ERP System & Controls
Job Code:
P0586
Supervises Directly:
No
New or Revised:
Revised
Regular or At-Will:
At-Will
Date Last Revised:
6/25/2024
Exempt or Non-Exempt:
Exempt
Compensation Approval Signature:
Union/ Non-Union:
Non-Union
Department Name and Division:
Finance - Central Administration
Salary Schedule:
Non-Union Salary Range
Cost Center Code:
300000
Grade:
NU17
Essential Position:
No
Reports To:
Manager, ERP System & Control
EEO Code:
Professionals
Work Format
HybridWho We Are & What We Do:At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.
Role Description:The Sr. Systems Analyst - ERP System & Controls is part of the Center of Excellence team, a cross functional team of people responsible for developing and managing ERP cloud strategy, applications, data governance and best practices that the rest of the organization can leverage to transform the business. This role plays a key part in defining and communicating the product vision and delivery roadmap of our Enterprise Resource Planning (ERP), Enterprise Performance Management (EPM), Payroll/Time and Labor/Absence Management Applications, Fusion Analytics (Business Intelligence) and Human Capital Management (HCM) platforms. The Sr. Systems Analyst is passionate about the delivery of best-in-class ERP capabilities, improving the value and benefits of the platform to meet organizational goals. The Sr. Systems Analyst will coordinate with key collaborators to inform the product vision, backlog prioritization and delivery releases and to be responsible for the product life cycle of the ERP platform.
Essential Duties & Responsibilities:Partners with business leadership to support the overall performance of the system, supporting vision and initiatives of the Center of Excellence team, establishing goals, and reporting achievement progress.Identifies, coordinates, and resolves system issues by working with DC Water Business, IT, Managed Care Services, and software vendor's support center.Initiates and actively participates in projects related to improvements and automation of various business processes in Finance/Procurement/Payroll applications and develops cost/benefit analyses in support of system initiatives.Collaborates with management as needed and keeps management updated on the status of projects. Decision making involves problems that require research, analysis, and evaluation of multiple variables.Evaluates and recommends changes to current and future ERP System configuration and introduces new financial reporting/processing tools to meet organizational needs.Creates business requirements, user test scenarios, test data, test plans and design documents for the enhancements and new projects related to ERP/EPM/Payroll/Fusion-Data Analytics systems/Data Warehouse.Facilitates the creation of reports using the OTBI (Oracle Transaction Business Intelligence) and other reporting tools provided by Oracle cloud ERP applications.Ability to learn any new reporting tools introduced by DCW.Assists business leads with the resolution of any day-to-day issues related to ERP business processes.Actively assists with change management process that pro-actively identifies system changes and incorporates an appropriate impact analysis and approval for such changes across the ERP/EPM/Fusion Analytics/Payroll system management/owners.Closely works with the system end-users by providing/facilitating necessary training, support and troubleshooting. Collects user input regarding system functionality and explores feasibility of potential improvements/enhancements to the system configurations.Assists in managing and tracking management letters and/or corrective action plans resulting from the internal/external audits or contracted internal control reviews; and collaborates with internal/external auditors to achieve the organizational mission and objectives.Performs a variety of self-directed and management directed tasks.Relies on extensive experience and judgment to plan and accomplish goals.Exhibits business acumen and strength in relating to people, delivers feedback, inspires, and motivates others to succeed.Interacts with employees and management at all levels and maintains ongoing communications with external and internal auditors and consultants.Plays key role for the implementation, maintenance and delivery of Rates and Revenue reports.Responsible for the delivery of existing Rates and Revenue reports to business users.Performs data validation of the reports using MS Excel, MS Access, and other internal DCW systems.Closely work with the reports end-users by providing/facilitating necessary training, support, and troubleshooting. Collects user input regarding reports functionality and explores feasibility of potential improvements/enhancements to the reports.Creates business requirements, data flow diagrams, test data, test scenarios and design documents for the new reports.Responsible for upgrading the existing reports for automation and performance improvement.Ability to document reports execution and validation procedures.Evaluates and recommends improvements to the current reports.Identifies, coordinates, and resolves reports related issues by working with DC Water Business and IT teams.Facilitates the creation of reports using the Power BI and other reporting tools provided by DCW team.Ability to learn any new reporting tools introduced by DCW.Actively participates in projects related to improvements and automation of various business processes related to Payroll, Time and Labor and Absence Management applications.Actively works on gathering requirements and testing related to Dashboards, KPIs, Summary Reports and Data Migrations related to ERP, EPM and HCM applications.Analyze and perform tests on all software development life cycle for oracle cloud Payroll applications and Fusion Analytics (Business Intelligence) according to business requirements and prepare solutions to provide end user support.Maintain and update knowledge on KPIs, Dashboard Reports, Summary Reports, Oracle ERP Applications and perform tests on all new releases and patches.Maintain documentation for application maintenance and change control management; and prepare data for software development cycle and prepare solutions for all enhancements.
Supervisory Responsibilities:
N/AKey Working Relationships:
Interacts with coworkers and management throughout the Authority, and external stakeholders including consultants and contractors.
Skills & Qualifications:The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.
Required Skills & QualificationsRequired Experience:
Five (5) years of hands-on experience in systems implementation or support or a high school diploma or equivalency and nine (9) years of hand-on experience in systems implementation or support.
Business process & design, implementation or assessment across finance, supply chain and human resource business cycles.
Advanced Excel Modeling, Data Modeling, and Business Intelligence reporting tools
Minimum Education Requirements:
Bachelor's degree in Finance, Accounting, Business Management, or Information Technology (or related field) from an accredited college/university
Required Skills:
Understanding of financial and accounting methods
Aligning and leading a team in achieving organizational goals.
Communication skills
Analytical skills
Knowledge of ERP systems
Able to manage and control highly technical financial information through spreadsheet, databases, and presentations.
Independent and self-motivated
Required Licenses & Certifications:
N/A
Required Languages:
English
Physical Requirements:Preferred Skills & QualificationsPreferred Experience:
Training with one or more of the following Oracle Cloud ERP (Financials, Procurement, Payroll or Budgeting/EPM
Preferred Education Requirements:
Advanced degree and/or professional certification in information technology/business/accounting fields is a plus
Preferred Skills:
N/A* The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
Your Experience at DC Water:At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital.Take pride in your work.
We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.Connect to a strong culture.
Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing.Be your true self.
We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions.Build your skills and career path.
We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.We are proud to be an EEO/AA employer M/F/D/V.We maintain a drug-free workplace and perform pre-employment substance abuse testing.The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities."If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email complianceada@dcwater.com.
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GeneralJob Title:
Sr. Systems Analyst - ERP System & Controls
Job Code:
P0586
Supervises Directly:
No
New or Revised:
Revised
Regular or At-Will:
At-Will
Date Last Revised:
6/25/2024
Exempt or Non-Exempt:
Exempt
Compensation Approval Signature:
Union/ Non-Union:
Non-Union
Department Name and Division:
Finance - Central Administration
Salary Schedule:
Non-Union Salary Range
Cost Center Code:
300000
Grade:
NU17
Essential Position:
No
Reports To:
Manager, ERP System & Control
EEO Code:
Professionals
Work Format
HybridWho We Are & What We Do:At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.
Role Description:The Sr. Systems Analyst - ERP System & Controls is part of the Center of Excellence team, a cross functional team of people responsible for developing and managing ERP cloud strategy, applications, data governance and best practices that the rest of the organization can leverage to transform the business. This role plays a key part in defining and communicating the product vision and delivery roadmap of our Enterprise Resource Planning (ERP), Enterprise Performance Management (EPM), Payroll/Time and Labor/Absence Management Applications, Fusion Analytics (Business Intelligence) and Human Capital Management (HCM) platforms. The Sr. Systems Analyst is passionate about the delivery of best-in-class ERP capabilities, improving the value and benefits of the platform to meet organizational goals. The Sr. Systems Analyst will coordinate with key collaborators to inform the product vision, backlog prioritization and delivery releases and to be responsible for the product life cycle of the ERP platform.
Essential Duties & Responsibilities:Partners with business leadership to support the overall performance of the system, supporting vision and initiatives of the Center of Excellence team, establishing goals, and reporting achievement progress.Identifies, coordinates, and resolves system issues by working with DC Water Business, IT, Managed Care Services, and software vendor's support center.Initiates and actively participates in projects related to improvements and automation of various business processes in Finance/Procurement/Payroll applications and develops cost/benefit analyses in support of system initiatives.Collaborates with management as needed and keeps management updated on the status of projects. Decision making involves problems that require research, analysis, and evaluation of multiple variables.Evaluates and recommends changes to current and future ERP System configuration and introduces new financial reporting/processing tools to meet organizational needs.Creates business requirements, user test scenarios, test data, test plans and design documents for the enhancements and new projects related to ERP/EPM/Payroll/Fusion-Data Analytics systems/Data Warehouse.Facilitates the creation of reports using the OTBI (Oracle Transaction Business Intelligence) and other reporting tools provided by Oracle cloud ERP applications.Ability to learn any new reporting tools introduced by DCW.Assists business leads with the resolution of any day-to-day issues related to ERP business processes.Actively assists with change management process that pro-actively identifies system changes and incorporates an appropriate impact analysis and approval for such changes across the ERP/EPM/Fusion Analytics/Payroll system management/owners.Closely works with the system end-users by providing/facilitating necessary training, support and troubleshooting. Collects user input regarding system functionality and explores feasibility of potential improvements/enhancements to the system configurations.Assists in managing and tracking management letters and/or corrective action plans resulting from the internal/external audits or contracted internal control reviews; and collaborates with internal/external auditors to achieve the organizational mission and objectives.Performs a variety of self-directed and management directed tasks.Relies on extensive experience and judgment to plan and accomplish goals.Exhibits business acumen and strength in relating to people, delivers feedback, inspires, and motivates others to succeed.Interacts with employees and management at all levels and maintains ongoing communications with external and internal auditors and consultants.Plays key role for the implementation, maintenance and delivery of Rates and Revenue reports.Responsible for the delivery of existing Rates and Revenue reports to business users.Performs data validation of the reports using MS Excel, MS Access, and other internal DCW systems.Closely work with the reports end-users by providing/facilitating necessary training, support, and troubleshooting. Collects user input regarding reports functionality and explores feasibility of potential improvements/enhancements to the reports.Creates business requirements, data flow diagrams, test data, test scenarios and design documents for the new reports.Responsible for upgrading the existing reports for automation and performance improvement.Ability to document reports execution and validation procedures.Evaluates and recommends improvements to the current reports.Identifies, coordinates, and resolves reports related issues by working with DC Water Business and IT teams.Facilitates the creation of reports using the Power BI and other reporting tools provided by DCW team.Ability to learn any new reporting tools introduced by DCW.Actively participates in projects related to improvements and automation of various business processes related to Payroll, Time and Labor and Absence Management applications.Actively works on gathering requirements and testing related to Dashboards, KPIs, Summary Reports and Data Migrations related to ERP, EPM and HCM applications.Analyze and perform tests on all software development life cycle for oracle cloud Payroll applications and Fusion Analytics (Business Intelligence) according to business requirements and prepare solutions to provide end user support.Maintain and update knowledge on KPIs, Dashboard Reports, Summary Reports, Oracle ERP Applications and perform tests on all new releases and patches.Maintain documentation for application maintenance and change control management; and prepare data for software development cycle and prepare solutions for all enhancements.
Supervisory Responsibilities:
N/AKey Working Relationships:
Interacts with coworkers and management throughout the Authority, and external stakeholders including consultants and contractors.
Skills & Qualifications:The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.
Required Skills & QualificationsRequired Experience:
Five (5) years of hands-on experience in systems implementation or support or a high school diploma or equivalency and nine (9) years of hand-on experience in systems implementation or support.
Business process & design, implementation or assessment across finance, supply chain and human resource business cycles.
Advanced Excel Modeling, Data Modeling, and Business Intelligence reporting tools
Minimum Education Requirements:
Bachelor's degree in Finance, Accounting, Business Management, or Information Technology (or related field) from an accredited college/university
Required Skills:
Understanding of financial and accounting methods
Aligning and leading a team in achieving organizational goals.
Communication skills
Analytical skills
Knowledge of ERP systems
Able to manage and control highly technical financial information through spreadsheet, databases, and presentations.
Independent and self-motivated
Required Licenses & Certifications:
N/A
Required Languages:
English
Physical Requirements:Preferred Skills & QualificationsPreferred Experience:
Training with one or more of the following Oracle Cloud ERP (Financials, Procurement, Payroll or Budgeting/EPM
Preferred Education Requirements:
Advanced degree and/or professional certification in information technology/business/accounting fields is a plus
Preferred Skills:
N/A* The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
Your Experience at DC Water:At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital.Take pride in your work.
We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.Connect to a strong culture.
Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing.Be your true self.
We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions.Build your skills and career path.
We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.We are proud to be an EEO/AA employer M/F/D/V.We maintain a drug-free workplace and perform pre-employment substance abuse testing.The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities."If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email complianceada@dcwater.com.
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