myGwork - LGBTQ+ professionals & allies
DevOps Engineer
myGwork - LGBTQ+ professionals & allies, San Francisco, California, United States, 94199
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.Sponsorship is not available for this position.What You Can Expect
You will be part of the Zoom Phone Monitoring team which maintains the monitoring tools and their infrastructure. This will include administering both cloud as well as on-prem systems and services. You will work with our Development and Operations teams to develop strategies for alerting and monitoring our backend and frontend services. You will be responsible for maintaining the infrastructure for our monitoring tools to run on. You will help write a solution for monitoring by code. You will be responsible for maintaining the uptime of our tools and Zoom Phone services.About The Team
Our DevOps team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.Responsibilities
Administrating monitoring tools and infrastructureDesigning and implementing zero-downtime to accomplish a highly available service (99.999%)Designing and implementing disaster recovery (DR) between different region's DatacentersTroubleshooting production issues, including performance and function issuesWorking with vendors and engineering teams on infrastructures for security and service availabilityProviding the CI/CD model to deploy and configure the production systemParticipating with weekly on-call rotationWhat We're Looking For
Experience working within Software as a ServiceMonitor data collection and storage methods & technologiesExperience administrating open-source (Prometheus, Grafana, etc.) and vendor monitoring tools (Pingdom, Pagerduty, etc.)Experience with Kubernetes, container, and other microservice technologiesExperience with Linux and writing scripts (Python, Bash, Perl, etc.) to complete monitoring tasksUnderstand CI/CD tools and integrationExperience with AWS technology including EC2, EKSExperience with DevOps and Git methodology (nice to have)Experience with Terraform/Ansible (nice to have)Experience with Oracle Cloud InfrastructureMinimum Salary Range or On Target Earnings
$83,700.00Maximum
$178,000.00At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date
08/02/24In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Information about Zoom's benefits is on our careers page here.Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.We also have a location-based compensation structure; there may be a different range for candidates in this and other locations.Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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You will be part of the Zoom Phone Monitoring team which maintains the monitoring tools and their infrastructure. This will include administering both cloud as well as on-prem systems and services. You will work with our Development and Operations teams to develop strategies for alerting and monitoring our backend and frontend services. You will be responsible for maintaining the infrastructure for our monitoring tools to run on. You will help write a solution for monitoring by code. You will be responsible for maintaining the uptime of our tools and Zoom Phone services.About The Team
Our DevOps team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.Responsibilities
Administrating monitoring tools and infrastructureDesigning and implementing zero-downtime to accomplish a highly available service (99.999%)Designing and implementing disaster recovery (DR) between different region's DatacentersTroubleshooting production issues, including performance and function issuesWorking with vendors and engineering teams on infrastructures for security and service availabilityProviding the CI/CD model to deploy and configure the production systemParticipating with weekly on-call rotationWhat We're Looking For
Experience working within Software as a ServiceMonitor data collection and storage methods & technologiesExperience administrating open-source (Prometheus, Grafana, etc.) and vendor monitoring tools (Pingdom, Pagerduty, etc.)Experience with Kubernetes, container, and other microservice technologiesExperience with Linux and writing scripts (Python, Bash, Perl, etc.) to complete monitoring tasksUnderstand CI/CD tools and integrationExperience with AWS technology including EC2, EKSExperience with DevOps and Git methodology (nice to have)Experience with Terraform/Ansible (nice to have)Experience with Oracle Cloud InfrastructureMinimum Salary Range or On Target Earnings
$83,700.00Maximum
$178,000.00At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date
08/02/24In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Information about Zoom's benefits is on our careers page here.Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.We also have a location-based compensation structure; there may be a different range for candidates in this and other locations.Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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