Meyer Jabara Hotels
Hotel Concierge Ambassador
Meyer Jabara Hotels, Fort Lauderdale, Florida, us, 33336
2231 N Ocean Blvd, Fort Lauderdale, FL 33305, USA
Req #1363Thursday, December 15, 2022Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.Title:
Hotel Concierge AmbassadorJob Description:
Cambria Hotel is located on beautiful North Ocean Blvd. We are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests while providing the highest and most efficient levels of service.In this role, you will support our front office along with the food and beverage team. Our goal is for you to create a guest experience above standards.Typical Work Conditions:
Naturally greet guests upon entering the lobby with a sincere and welcoming smile. Offer assistance to help if you see the need, for example, “The guest has many bags, let me get him/her a luggage cart.”Equipment Used:
Luggage Cart, Knowledge of Community and the event and social information for that week, Local Maps, Fax, Shredder, Phone.Knowledge/Training:
High school diploma and/or equivalent with two years of hospitality experience preferred.Strong interpersonal skills, attention to detail, good oral and written communication skills, good organizational skills, proficient computer knowledge (Microsoft Word, Excel, PowerPoint).Clear and strong communication skills both written and verbal.Facilitate the needs of the guest such as room reservations, upselling restaurant reservations, daily requests, etc.Learn the names and personally recognize Cambria Hotel regulars.Possess the ability to anticipate the needs of guests’ requests before they have even been made.Be knowledgeable about the hotel & its services, local area, local events, attractions, sightseeing, and cultural events.Be able to prioritize job functions to best satisfy the guest.Provide the highest quality of service to guests at all times.PM shift Attendant must have alcohol knowledge preferred.Trained to follow Health, Safety, and Sanitation Guidelines.Keep all areas clean and maintained. Example: Wipe down equipment and work area associated with your job functions.Restocking and replenishment products and supplies during the shift when needed.Maintain an orderly lounge while ensuring all guests are satisfied.Trained to follow all Emergency and Life Safety Procedures following key control procedures.Follow dress code standards for your position. Nametags required on duty.Be flexible to perform all other duties deemed necessary by management.Encourage all guests to review their experience at Cambria Hotel, especially the service you provided.Physical Demands Summary:
Lift/Carry:11 – 20 Lbs. X21 – 50 Lbs. X51 – 100 Lbs. X100+ Lbs. XPush/Pull:Stand XWalk XSit XSquat/KneelAll personnel are subject to work in other areas of the hotel in positions not previously listed in your job description as needed.All personnel are expected to work their scheduled days and shifts. Employees are also expected to be able to perform their essential duties with or without any reasonable accommodations.By signing, I acknowledge receiving and agreeing to each and every term and condition.Print Name: ___________________________________Sign Name: ___________________________________Date: _________________________The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.
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Req #1363Thursday, December 15, 2022Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.Title:
Hotel Concierge AmbassadorJob Description:
Cambria Hotel is located on beautiful North Ocean Blvd. We are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests while providing the highest and most efficient levels of service.In this role, you will support our front office along with the food and beverage team. Our goal is for you to create a guest experience above standards.Typical Work Conditions:
Naturally greet guests upon entering the lobby with a sincere and welcoming smile. Offer assistance to help if you see the need, for example, “The guest has many bags, let me get him/her a luggage cart.”Equipment Used:
Luggage Cart, Knowledge of Community and the event and social information for that week, Local Maps, Fax, Shredder, Phone.Knowledge/Training:
High school diploma and/or equivalent with two years of hospitality experience preferred.Strong interpersonal skills, attention to detail, good oral and written communication skills, good organizational skills, proficient computer knowledge (Microsoft Word, Excel, PowerPoint).Clear and strong communication skills both written and verbal.Facilitate the needs of the guest such as room reservations, upselling restaurant reservations, daily requests, etc.Learn the names and personally recognize Cambria Hotel regulars.Possess the ability to anticipate the needs of guests’ requests before they have even been made.Be knowledgeable about the hotel & its services, local area, local events, attractions, sightseeing, and cultural events.Be able to prioritize job functions to best satisfy the guest.Provide the highest quality of service to guests at all times.PM shift Attendant must have alcohol knowledge preferred.Trained to follow Health, Safety, and Sanitation Guidelines.Keep all areas clean and maintained. Example: Wipe down equipment and work area associated with your job functions.Restocking and replenishment products and supplies during the shift when needed.Maintain an orderly lounge while ensuring all guests are satisfied.Trained to follow all Emergency and Life Safety Procedures following key control procedures.Follow dress code standards for your position. Nametags required on duty.Be flexible to perform all other duties deemed necessary by management.Encourage all guests to review their experience at Cambria Hotel, especially the service you provided.Physical Demands Summary:
Lift/Carry:11 – 20 Lbs. X21 – 50 Lbs. X51 – 100 Lbs. X100+ Lbs. XPush/Pull:Stand XWalk XSit XSquat/KneelAll personnel are subject to work in other areas of the hotel in positions not previously listed in your job description as needed.All personnel are expected to work their scheduled days and shifts. Employees are also expected to be able to perform their essential duties with or without any reasonable accommodations.By signing, I acknowledge receiving and agreeing to each and every term and condition.Print Name: ___________________________________Sign Name: ___________________________________Date: _________________________The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.
#J-18808-Ljbffr