Adobe
Sr. GTM Strategy Manager
Adobe, San Jose, California, United States, 95199
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!The OpportunityIn this role, you will be a strategic leader within the Integrated Customer Experience (ICX) team. You will develop Adobe’s ICX go to market strategy, and be accountable for growing Gross New ARR and customer LTV for the consumer and SMB segments. You will serve as the main PMM point of contact, and also lead cross-functional projects in partnership with our PMM, Marketing, Finance, and CX teams to accelerate our top-line and drive customer loyalty. Your work addresses complex problems ranging from supercharging direct sales to nurturing new customer experiences. You will work collaboratively to gather and analyze information, formulate and test hypotheses, independently lead problem-solving, develop and package recommendations for presentation to management, drive and support execution and manage a broad set of x-functional partners. You will have a strong perspective on customer data and business trends that translate into impactful recommendations and actions. This role is highly cross functional, to ensure both strategy and execution is aligned, prioritized, and in motion.What You'll Do
Define the ICX motion strategy that will scale our customer experience impact globallyPartner with marketing, product management, adobe.com and regional sales teams to drive alignment on CX and sales strategiesCraft clear, compelling recommendations to prioritize opportunities, supported by strong analysis and business logicInspire change across the organization and be willing to wear multiple hats (strategy development, project management and execution) to do what it takes to “move the needle”What You’ll Need to Succeed
5+ years business strategy, sales operations or management consultingTrack record of building and implementing go-to-market strategies to deliver excellent results, even in a challenging and ever-changing environmentStrong understanding of sales and the relevant sales channels (Direct, Channel, Digital)Experience working across matrixed organizations to achieve common goals, initiatives & drive growth.Outstanding communication and interpersonal skills with the desire and ability to take a stand and advocate a course of actionExperience working with data, with an ability to turn data into insights effectivelySelf-starter who wants to own and deliver the outcome
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Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!The OpportunityIn this role, you will be a strategic leader within the Integrated Customer Experience (ICX) team. You will develop Adobe’s ICX go to market strategy, and be accountable for growing Gross New ARR and customer LTV for the consumer and SMB segments. You will serve as the main PMM point of contact, and also lead cross-functional projects in partnership with our PMM, Marketing, Finance, and CX teams to accelerate our top-line and drive customer loyalty. Your work addresses complex problems ranging from supercharging direct sales to nurturing new customer experiences. You will work collaboratively to gather and analyze information, formulate and test hypotheses, independently lead problem-solving, develop and package recommendations for presentation to management, drive and support execution and manage a broad set of x-functional partners. You will have a strong perspective on customer data and business trends that translate into impactful recommendations and actions. This role is highly cross functional, to ensure both strategy and execution is aligned, prioritized, and in motion.What You'll Do
Define the ICX motion strategy that will scale our customer experience impact globallyPartner with marketing, product management, adobe.com and regional sales teams to drive alignment on CX and sales strategiesCraft clear, compelling recommendations to prioritize opportunities, supported by strong analysis and business logicInspire change across the organization and be willing to wear multiple hats (strategy development, project management and execution) to do what it takes to “move the needle”What You’ll Need to Succeed
5+ years business strategy, sales operations or management consultingTrack record of building and implementing go-to-market strategies to deliver excellent results, even in a challenging and ever-changing environmentStrong understanding of sales and the relevant sales channels (Direct, Channel, Digital)Experience working across matrixed organizations to achieve common goals, initiatives & drive growth.Outstanding communication and interpersonal skills with the desire and ability to take a stand and advocate a course of actionExperience working with data, with an ability to turn data into insights effectivelySelf-starter who wants to own and deliver the outcome
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