University of California - San Francisco Campus and Health
Logging and Event Management Administrator
University of California - San Francisco Campus and Health, San Francisco, California, United States, 94199
Logging and Event Management AdministratorDepartment:
F_IT COMMAND CENTER
Employment Type:
Full Time
Job Code:
80619BR
Job SummaryThe Logging and Event Monitoring Administrator plays a crucial technical role within the Incident Command team in Infrastructure Services and supports the operational health and compliance of Information Technology (IT) Services across the University. The Logging and Event Management Administrator is accountable for overseeing, logging, and monitoring systems that detect and alert on events or anomalies that could indicate system issues or failures. Additionally, the role involves platform design, configuration, and maintenance, ensuring adherence to University of California, San Francisco (UCSF) standards and logging best practices. They connect monitoring and response capabilities within our respective organizations, ensuring that potential IT disruptions are managed swiftly and efficiently to minimize impact on UCSF operations.
The Logging and Event Monitoring Administrator will positively impact UCSF's operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of the University's mission. This role will execute UCSF's vision while modeling UCSF's culture and values.
The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
Salary Range:
$101,300 - $151,900 (Annual Rate)
To learn more about the benefits of working at UCSF, including total compensation, please visit:
UCSF Compensation and Benefits
Department DescriptionUniversity of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization. IS values innovation and excellence in ensuring secure and efficient Information Technology (IT) services.
The Incident Command team within Infrastructure Services operates as a critical support system for the community of medical and health researchers, ensuring seamless access to essential IT resources and managing any major IT incidents effectively and swiftly.
Required Qualifications
Bachelor's degree, or equivalent combination of experience/training, in one or more of the following fields: computer science, engineering, computer information systems, etc.
3 to 5 years experience working in one or more of the following fields: IT incident response, designing and implementing business continuity, disaster recovery, emergency response plans.
Deep understanding of Information Technology (IT) systems, network protocols, and application functionalities.
Expertise in using monitoring software, such as SolarWinds, Nagios, Splunk, Datadog, or similar tools.
Ability to configure and troubleshoot hardware and software systems.
Ability to analyze data sets and understand the implications of various events and logs.
Proficiency in creating detailed reports that document incidents, responses, and outcomes.
Strong customer service skills and ability to triage and escalate to leadership for resolution.
Strong written and verbal communication skills.
Ability to establish and advance positive working relationships.
Strong organizational skills and can balance competing priorities.
Strong demonstrated problem-solving skills.
Experience participating in activities to advance an inclusive environment that values equity, diversity, inclusion, and belonging.
Thinks creatively and proposes innovative ideas.
Preferred Qualifications
CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent.
Certified Information Systems Security Professional (CISSP) or equivalent.
About UCSFThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
Pride ValuesUCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence.
Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
OrganizationCampus
Job Code and Payroll Title007309 INFO SYS ANL 3
Job CategoryClinical Systems / IT Professionals
Bargaining Unit99 - Policy-Covered (No Bargaining Unit)
Employee ClassCareer
Percentage100%
LocationMission Center Building (SF), San Francisco, CA
ShiftDays
Shift Length8 Hours
Additional Shift DetailsM-F, 8am-5pm with on-call rotation
#J-18808-Ljbffr
F_IT COMMAND CENTER
Employment Type:
Full Time
Job Code:
80619BR
Job SummaryThe Logging and Event Monitoring Administrator plays a crucial technical role within the Incident Command team in Infrastructure Services and supports the operational health and compliance of Information Technology (IT) Services across the University. The Logging and Event Management Administrator is accountable for overseeing, logging, and monitoring systems that detect and alert on events or anomalies that could indicate system issues or failures. Additionally, the role involves platform design, configuration, and maintenance, ensuring adherence to University of California, San Francisco (UCSF) standards and logging best practices. They connect monitoring and response capabilities within our respective organizations, ensuring that potential IT disruptions are managed swiftly and efficiently to minimize impact on UCSF operations.
The Logging and Event Monitoring Administrator will positively impact UCSF's operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of the University's mission. This role will execute UCSF's vision while modeling UCSF's culture and values.
The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
Salary Range:
$101,300 - $151,900 (Annual Rate)
To learn more about the benefits of working at UCSF, including total compensation, please visit:
UCSF Compensation and Benefits
Department DescriptionUniversity of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization. IS values innovation and excellence in ensuring secure and efficient Information Technology (IT) services.
The Incident Command team within Infrastructure Services operates as a critical support system for the community of medical and health researchers, ensuring seamless access to essential IT resources and managing any major IT incidents effectively and swiftly.
Required Qualifications
Bachelor's degree, or equivalent combination of experience/training, in one or more of the following fields: computer science, engineering, computer information systems, etc.
3 to 5 years experience working in one or more of the following fields: IT incident response, designing and implementing business continuity, disaster recovery, emergency response plans.
Deep understanding of Information Technology (IT) systems, network protocols, and application functionalities.
Expertise in using monitoring software, such as SolarWinds, Nagios, Splunk, Datadog, or similar tools.
Ability to configure and troubleshoot hardware and software systems.
Ability to analyze data sets and understand the implications of various events and logs.
Proficiency in creating detailed reports that document incidents, responses, and outcomes.
Strong customer service skills and ability to triage and escalate to leadership for resolution.
Strong written and verbal communication skills.
Ability to establish and advance positive working relationships.
Strong organizational skills and can balance competing priorities.
Strong demonstrated problem-solving skills.
Experience participating in activities to advance an inclusive environment that values equity, diversity, inclusion, and belonging.
Thinks creatively and proposes innovative ideas.
Preferred Qualifications
CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent.
Certified Information Systems Security Professional (CISSP) or equivalent.
About UCSFThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
Pride ValuesUCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence.
Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
OrganizationCampus
Job Code and Payroll Title007309 INFO SYS ANL 3
Job CategoryClinical Systems / IT Professionals
Bargaining Unit99 - Policy-Covered (No Bargaining Unit)
Employee ClassCareer
Percentage100%
LocationMission Center Building (SF), San Francisco, CA
ShiftDays
Shift Length8 Hours
Additional Shift DetailsM-F, 8am-5pm with on-call rotation
#J-18808-Ljbffr