Clipboard Health
Account Manager
Clipboard Health, San Francisco, California, United States, 94199
Why Clipboard Health Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.About Clipboard Health:
Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We’ve been featured on YC’s Top Companies
and grown 20x+ since January 2021. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about working at Clipboard Health, take a look at our
Careers page
and
how we work .About the RoleAn indispensable component of Clipboard Health’s marketplace is its healthcare facility customers. The Account Manager ensures the continued success of the partnership between Clipboard Health and its facility partners, working to deliver an optimal experience at every level of clients’ organizations. The job encompasses being a resource to facilities when issues arise, liaising with corporate level contacts, and keeping abreast of a litany of important business metrics for each facility.If you’re an avid problem solver, great communicator, and diligent executor, Clipboard Health is the place for you to continue growing and honing your skills. You’ll be an awesome resource for our customers, while continuing to sharpen your business acumen.Responsibilities:Own a book of business, routinely speaking with assigned accounts, solving issues as they arise, and helping customers stay current on invoicesEstablish credibility and trust with providers and healthcare executives by demonstrating strong business adamant and understanding of clinical workflows in order to build meaningful relationshipsClearly articulate the value proposition our products to clinical and non-clinical stakeholders and educate on the products’ workflowsCapture feedback from prospects on their needs, wants, and pains, and share that feedback with product teams to develop our offeringWork cross functionally with different teams internally to execute excellently on various trials and initiatives we perform with existing customersBeyond the basics, what will make you successful:Extreme Ownership: the buck stops with you, no matter what anyone else did or did not do. You're self-reliant, and can get things done in the chaos that is an early-stage startup scaling quicklyExtreme Curiosity: you ask "why" 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root causeScrappiness: you look for ways through problems and refuse to let obstacles derail your progress. You bring solutions instead of asking ‘what should I do?’Fast Paced: You thrive on moving quickly and are highly adaptable to a market that evolves quicklyQualificationsRelationship management experience not required but strongly preferredExcellent verbal and written communication skillsWillingness to try / lack of fearBachelor's DegreeBenefits:Do great work that matters for customers who could really use your helpCompetitive payUnlimited PTOFully Remote
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We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.About Clipboard Health:
Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We’ve been featured on YC’s Top Companies
and grown 20x+ since January 2021. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about working at Clipboard Health, take a look at our
Careers page
and
how we work .About the RoleAn indispensable component of Clipboard Health’s marketplace is its healthcare facility customers. The Account Manager ensures the continued success of the partnership between Clipboard Health and its facility partners, working to deliver an optimal experience at every level of clients’ organizations. The job encompasses being a resource to facilities when issues arise, liaising with corporate level contacts, and keeping abreast of a litany of important business metrics for each facility.If you’re an avid problem solver, great communicator, and diligent executor, Clipboard Health is the place for you to continue growing and honing your skills. You’ll be an awesome resource for our customers, while continuing to sharpen your business acumen.Responsibilities:Own a book of business, routinely speaking with assigned accounts, solving issues as they arise, and helping customers stay current on invoicesEstablish credibility and trust with providers and healthcare executives by demonstrating strong business adamant and understanding of clinical workflows in order to build meaningful relationshipsClearly articulate the value proposition our products to clinical and non-clinical stakeholders and educate on the products’ workflowsCapture feedback from prospects on their needs, wants, and pains, and share that feedback with product teams to develop our offeringWork cross functionally with different teams internally to execute excellently on various trials and initiatives we perform with existing customersBeyond the basics, what will make you successful:Extreme Ownership: the buck stops with you, no matter what anyone else did or did not do. You're self-reliant, and can get things done in the chaos that is an early-stage startup scaling quicklyExtreme Curiosity: you ask "why" 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root causeScrappiness: you look for ways through problems and refuse to let obstacles derail your progress. You bring solutions instead of asking ‘what should I do?’Fast Paced: You thrive on moving quickly and are highly adaptable to a market that evolves quicklyQualificationsRelationship management experience not required but strongly preferredExcellent verbal and written communication skillsWillingness to try / lack of fearBachelor's DegreeBenefits:Do great work that matters for customers who could really use your helpCompetitive payUnlimited PTOFully Remote
#J-18808-Ljbffr