Senior Audio Visual Services Engineer

Aug 28, 2024Senior Audio Visual Services EngineerFull TimeJob SummaryThe Senior Audio Visual (AV) Services Engineer leads the strategic design, implementation, and maintenance of UCSF's AV systems and infrastructure and provides expertise in engineering and technical skills required to ensure seamless operation of AV infrastructure. The Senior AV Services Engineer is responsible for initiating and leading a range of complex AV projects, including customer and stakeholder engagement, documentation, design, and final installation. The Senior AV Services Engineer provides senior technical guidance and training to both the AV Services team and to other Infrastructure Services teams, ensuring adherence to industry best practices in all technology-related procedures. The Senior AV Services Engineer will make recommendations on project planning, system design, and installation, and stay abreast with emerging technologies and regulatory requirements to drive continuous innovation. The Senior AV Services Engineer will also provide mentorship and technical guidance to junior engineers on the team.This role involves applying user-centered design processes, industry standards, engineering, and best practices to create, evaluate and modify designs and prototypes in support of AV systems design. Creates plans and specifications for highly detailed, complex AV IT projects based on customers' needs aligning design with codes, regulations, and AV IT engineering best practices. Communicates to customer and monitors projects. Creates documentation and specifications for third party installation teams and verifies installation work. Coordinates with other construction engineering teams. Participates in building meetings and coordinates inspections.The Senior AV Services Engineer will positively impact UCSF's operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of the University's mission. The Senior AV Services Engineer will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across customers and stakeholders. This role will execute UCSF's vision while modeling UCSF's culture and values.Required QualificationsBachelor's Degree or equivalent combination of experience/training in one or more of the following fields: information technology, computer science, public administration, business administration, communications.Advanced knowledge of AV technologies, including understanding of audio/video signal flow, AV equipment functionality, audio, video and communications circuitry, AV IT control systems, and industry standards.Proven experience managing phases of AV projects including obtaining scope, budget, planning, design, bid preparation, installation, inspection, testing, and final walk through.Advanced problem-solving skills and the ability to uncover root of difficult problems and scope solutions based on knowledge of available resources and timelines as well as awareness of vision and strategy.In-depth understanding of networking concepts and protocols relevant to AV systems, such as IP addressing, VLANs, and streaming protocols.In-depth understanding of applicable codes and regulations. Thorough knowledge of relevant software and tools used in AV design and engineering, such as CAD software, AV control systems, and DSP programming platforms.Strong technical skills in configuring, troubleshooting, and maintaining AV systems and equipment.Strong communication skills, both verbal and written, with the ability to foster positive working relationships and cultivate a strong rapport with colleagues, stakeholders, and cross-functional teams.Experience developing and nurturing collaborative working relationships within a diverse team environment, fostering a culture of innovation, knowledge sharing, and continuous improvement.Experience in complex higher education environments, serving academic, medical, and research and administrative functions of a large public university.Preferred QualificationsAVIXA Certified Technology Specialist, Certified Technology Specialist - Design, or Certified Technology Specialist - InstallationAbout UCSFThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.Pride ValuesUCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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