Service Corporation International
Outside Sales Professional
Service Corporation International, Oceanside, California, United States, 92058
SCI Shared Resources, LLC
Outside Sales Professional
Eternal Hills Memorial Park1999 S El Camino Real, Oceanside, CA 92054, USAApply Now
All current associates must apply through "My Career" on your Workday HomepageThe Pre-Planning Advisor is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community.Lead GenerationConsistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standardsHolds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminarsObtains referrals from families served by the location by following up through visits with families after the serviceNetworks and builds community and civic relationshipsExplains and presents Dignity Memorial Personal Planning Guide presentations to families served and referred familiesMaintains and tracks activity levels to ensure productivityRemains flexible with schedule to achieve results; often works nights and weekendsBuild Relationships with FamiliesEstablishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow throughResponds to client inquiries in a timely, respectful, sensitive and professional mannerSupports families in time of grief with acts of kindnessConnects with families through listening, honest communication and genuine concernDevelops an understanding of each family’s unique needs and offers solutions that provide value to themDevelops an understanding of each family’s unique needs and offers solutions that provide value to themStays in touch with families to ensure satisfactionPrepares for all appointments and performs all procedures with professionalism and attention to detailProvides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationshipsBuilds trust-based relationships to earn the right to ask for referralsEarns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planningTeamworkConsistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staffCollaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality serviceRepresents a continuous link from services provided at need, through aftercare, to providing services to protect families in futureThoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or salesActs as one team, setting arrangement continuation visits within two to three days after the serviceShares family concerns with rest of the SCI teamEducationHigh school education or equivalent1-2 years of college or equivalent experienceLicenseCurrent state/province issued driver’s license with an acceptable driving recordIn states/provinces where required, must hold a Funeral Directors License to perform this roleExperienceSales experience or one to two years industry experience or equivalent educationPrevious experience with Customer Relationship Management (CRM) systems is a plusKnowledge, Skills and AbilitiesBasic computer and technology skills within a sales environmentAbility to work well in a team, as well as independentlyAbility to work beyond “standard” hours as the need arisesGood driving recordGood work ethicHigh-level of integrityCreative, outgoing and energeticComfortable presenting in front of othersDesire to help othersDesire to help othersBilingual, knowledge of another language is a plusWork ConditionsWork indoors and outdoors during all seasons and weather conditionsLocal and/or multiple location traveling requiredComply with dress code policyWork PosturesSitting continuously for many hours per day, up to 6 hours per dayMay climb stairs to access buildingsPhysical DemandsPhysical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork HoursWorking beyond “standard” hours as the need arisesConsider the possibilities of joining a Great Place to Work!Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.JOB RESPONSIBILITIESRevenue GenerationResponsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence.Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions.ProspectingSelf-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekendsObtains referrals from families served through after care visits (ACV).Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.Build Relationships with FamiliesEstablishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concernSupports families in time of grief with acts of kindness; attends services and/or receptions.Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in futureTeamworkCollaborates and builds professional working relationships with management and staff to provide high quality services and improve processesShares family concerns with rest of the SCI teamMINIMUM REQUIREMENTSEducationHigh school diploma or equivalent requiredcollege coursework preferredLicenseFuneral Directors License where required by state lawLife Insurance license where required by state law; company will support obtaining licensingCurrent state/province issued driver’s license with an acceptable driving recordExperienceIndustry experience a plusSkills and AbilitiesComputer and technology skillsGoal oriented self-starterPublic speaking ability; comfortable presenting to small groupsAbility to work well in a team, as well as independentlyAbility to work a significant number of evenings and weekendsBilingual is a plusCompensation:Benefits: Part-time associates working an average 20 hours a week may be eligible for 401(k).Postal Code: 92054Category (Portal Searching): SalesJob Location: US-CA - OceansideJob Profile ID: S00157Location Name: Eternal Hills Memorial Park
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Outside Sales Professional
Eternal Hills Memorial Park1999 S El Camino Real, Oceanside, CA 92054, USAApply Now
All current associates must apply through "My Career" on your Workday HomepageThe Pre-Planning Advisor is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community.Lead GenerationConsistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standardsHolds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminarsObtains referrals from families served by the location by following up through visits with families after the serviceNetworks and builds community and civic relationshipsExplains and presents Dignity Memorial Personal Planning Guide presentations to families served and referred familiesMaintains and tracks activity levels to ensure productivityRemains flexible with schedule to achieve results; often works nights and weekendsBuild Relationships with FamiliesEstablishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow throughResponds to client inquiries in a timely, respectful, sensitive and professional mannerSupports families in time of grief with acts of kindnessConnects with families through listening, honest communication and genuine concernDevelops an understanding of each family’s unique needs and offers solutions that provide value to themDevelops an understanding of each family’s unique needs and offers solutions that provide value to themStays in touch with families to ensure satisfactionPrepares for all appointments and performs all procedures with professionalism and attention to detailProvides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationshipsBuilds trust-based relationships to earn the right to ask for referralsEarns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planningTeamworkConsistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staffCollaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality serviceRepresents a continuous link from services provided at need, through aftercare, to providing services to protect families in futureThoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or salesActs as one team, setting arrangement continuation visits within two to three days after the serviceShares family concerns with rest of the SCI teamEducationHigh school education or equivalent1-2 years of college or equivalent experienceLicenseCurrent state/province issued driver’s license with an acceptable driving recordIn states/provinces where required, must hold a Funeral Directors License to perform this roleExperienceSales experience or one to two years industry experience or equivalent educationPrevious experience with Customer Relationship Management (CRM) systems is a plusKnowledge, Skills and AbilitiesBasic computer and technology skills within a sales environmentAbility to work well in a team, as well as independentlyAbility to work beyond “standard” hours as the need arisesGood driving recordGood work ethicHigh-level of integrityCreative, outgoing and energeticComfortable presenting in front of othersDesire to help othersDesire to help othersBilingual, knowledge of another language is a plusWork ConditionsWork indoors and outdoors during all seasons and weather conditionsLocal and/or multiple location traveling requiredComply with dress code policyWork PosturesSitting continuously for many hours per day, up to 6 hours per dayMay climb stairs to access buildingsPhysical DemandsPhysical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork HoursWorking beyond “standard” hours as the need arisesConsider the possibilities of joining a Great Place to Work!Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.JOB RESPONSIBILITIESRevenue GenerationResponsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence.Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions.ProspectingSelf-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekendsObtains referrals from families served through after care visits (ACV).Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.Build Relationships with FamiliesEstablishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concernSupports families in time of grief with acts of kindness; attends services and/or receptions.Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in futureTeamworkCollaborates and builds professional working relationships with management and staff to provide high quality services and improve processesShares family concerns with rest of the SCI teamMINIMUM REQUIREMENTSEducationHigh school diploma or equivalent requiredcollege coursework preferredLicenseFuneral Directors License where required by state lawLife Insurance license where required by state law; company will support obtaining licensingCurrent state/province issued driver’s license with an acceptable driving recordExperienceIndustry experience a plusSkills and AbilitiesComputer and technology skillsGoal oriented self-starterPublic speaking ability; comfortable presenting to small groupsAbility to work well in a team, as well as independentlyAbility to work a significant number of evenings and weekendsBilingual is a plusCompensation:Benefits: Part-time associates working an average 20 hours a week may be eligible for 401(k).Postal Code: 92054Category (Portal Searching): SalesJob Location: US-CA - OceansideJob Profile ID: S00157Location Name: Eternal Hills Memorial Park
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