Adobe
Principal Technical Education Program Manager, Developer Experience
Adobe, San Jose, California, United States, 95199
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!The opportunityAs a member of the Adobe Developer Experience (DevEx) team, you will help ensure that Adobe engineers are equipped with the best educational resources, workflows, and tools possible. You will bring technical experience and guidance to DevEx programs, with special focus on improved technical outcomes through documentation, engineering best practices, educational programs, and developer outreach.You will help the rest of the team (and related teams) with campaigns to raise awareness about new tools and processes, ensuring a high level of quality for internal documentation and communications.Our goal is to increase developer velocity, improve satisfaction, and migrate toward consistent solutions and practices across Adobe’s engineering organization.What you will doLearning Strategy
- Work with leaders and engineers across Adobe to identify gaps in engineering practices and educational programs, and then work with domain experts to identify or develop the programs, courses, and material needed to address those gaps. Topics are expected to include automated testing, CI/CD practices, observability, collaboration, code review, etc.
Delivery & Metrics
- Provide program management and organizational support for the Adobe Developer Experience team, identifying appropriate success metrics, and keeping projects and programs within the team on track and accountable.
Documentation Strategy
- Collaborate with domain experts to develop appropriate documentation architectures and set the standard for documentation and knowledge-sharing at Adobe.
Developer Outreach
- Work with partner teams across Adobe to help them improve their engineering environments and processes, through education, training, and documentation.
Technical Onboarding
- Help codify and expand Adobe standard processes, associated courses, and new hire training. Provide technical program oversight for engineering onboarding.
Domain Expertise
- Leverage substantial technical understanding of modern software tools and processes to improve technical consistency and quality for existing educational programs.
What you will bringExcellent communication skills, both verbal and (especially) written.
Strong understanding of software engineering fundamentals, e.g., code review, automated testing, CI/CD, etc.
Substantial experience in instructional design and technical writing as mechanisms to transfer knowledge to developers. We anticipate a need for in-person skills-training (e.g., programming language courses), conceptual education (engineering practices), and written (engineering policies and standard processes).
Strong emphasis on cross-team and cross-org collaboration.
Good ability to work with engineers and teams across Adobe to build consensus and produce actionable educational changes.
Experience in a variety of technologies and programming languages, especially C++, TypeScript, and CMake.
An established track record of success with educational, documentation, and developer relations programs in a large technical organization.
5+ years of experience in related roles.
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Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!The opportunityAs a member of the Adobe Developer Experience (DevEx) team, you will help ensure that Adobe engineers are equipped with the best educational resources, workflows, and tools possible. You will bring technical experience and guidance to DevEx programs, with special focus on improved technical outcomes through documentation, engineering best practices, educational programs, and developer outreach.You will help the rest of the team (and related teams) with campaigns to raise awareness about new tools and processes, ensuring a high level of quality for internal documentation and communications.Our goal is to increase developer velocity, improve satisfaction, and migrate toward consistent solutions and practices across Adobe’s engineering organization.What you will doLearning Strategy
- Work with leaders and engineers across Adobe to identify gaps in engineering practices and educational programs, and then work with domain experts to identify or develop the programs, courses, and material needed to address those gaps. Topics are expected to include automated testing, CI/CD practices, observability, collaboration, code review, etc.
Delivery & Metrics
- Provide program management and organizational support for the Adobe Developer Experience team, identifying appropriate success metrics, and keeping projects and programs within the team on track and accountable.
Documentation Strategy
- Collaborate with domain experts to develop appropriate documentation architectures and set the standard for documentation and knowledge-sharing at Adobe.
Developer Outreach
- Work with partner teams across Adobe to help them improve their engineering environments and processes, through education, training, and documentation.
Technical Onboarding
- Help codify and expand Adobe standard processes, associated courses, and new hire training. Provide technical program oversight for engineering onboarding.
Domain Expertise
- Leverage substantial technical understanding of modern software tools and processes to improve technical consistency and quality for existing educational programs.
What you will bringExcellent communication skills, both verbal and (especially) written.
Strong understanding of software engineering fundamentals, e.g., code review, automated testing, CI/CD, etc.
Substantial experience in instructional design and technical writing as mechanisms to transfer knowledge to developers. We anticipate a need for in-person skills-training (e.g., programming language courses), conceptual education (engineering practices), and written (engineering policies and standard processes).
Strong emphasis on cross-team and cross-org collaboration.
Good ability to work with engineers and teams across Adobe to build consensus and produce actionable educational changes.
Experience in a variety of technologies and programming languages, especially C++, TypeScript, and CMake.
An established track record of success with educational, documentation, and developer relations programs in a large technical organization.
5+ years of experience in related roles.
#J-18808-Ljbffr