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Otter.ai

Customer Success Manager

Otter.ai, San Francisco, California, United States, 94199


Join us on our quest to make conversations more valuable!

At Otter, we're fueled by the unwavering teamwork and dedication of our employees. Our collective passion drives us to lead with AI innovation, inspired by a sense of urgency in everything we do. Through collaborative effort and a spirit of innovation, we strive to push the boundaries of what's possible, achieving goals that would be unthinkable for individuals alone. Together, we are proud to bring delight to our customers and each other.

Core Values

Build Fast:

We believe that competitive advantage is earned through testing and learning quickly, and letting the best code and design win arguments.

Push Limits:

We believe that great products only get built by teams that think big and commit to pursuing audacious goals.

Think Team:

We believe that by working together we’re unstoppable by leveraging our diverse talents and united passion for innovation.

Do Your Best WorkOtter has been recognized as a Great Place to Work. We are focused on making sure you live well and work hard to support you in doing the best work of your career. This is why we're dedicated to continuously expanding our collection of benefits and perks as we grow the company together.

Compensation and Benefits

Compensation:

We offer a competitive salary and equity options package.

Hybrid Working:

We believe in collaboration in person; for our Bay Area employees, we work together in Mountain View on Tuesday and Thursday and from either Mountain View or San Francisco on Wednesday.

Health and Wellness:

We provide a comprehensive package that includes medical, dental, vision, life insurance, disability, and mental health/wellness benefits effective your first day with the company.

Time Off:

We offer PTO to help you refresh, as well as up to 18 weeks maternity leave for birthing parents and 8 weeks baby bonding leave for non-birthing parents.

Retirement:

We offer 401(k) plans to help you with retirement savings.

Our OfficeWe’re a startup based in Silicon Valley. We believe in the value of in-person work and collaboration. For all Bay Area based employees, we work together on Tuesday and Thursday from our Mountain View HQ office and on Wednesday either in Mountain View or San Francisco - whichever you prefer.

Our office includes:

Bocce Court and Putting Green

Showers and lockers

Free parking

Outdoor deck with seating

We are conveniently located:

18 min walk to CalTrain Mountain View Station

5 min walk to BART/Muni Montgomery St. Station

3 min walk to Starbucks and 1 OZ Coffee

5 min walk to parks and library

10 min walk to dozens of downtown Mountain View restaurants

3 min walk to Boba

Walk to Salesforce park

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