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James Allen

Office Manager - State Farm Agent Team Member

James Allen, Lanham, Maryland, United States, 20706


ROLE DESCRIPTION:

As a Office Manager - State Farm Agent Team Member with James Allen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:Establish customer relationships and follow up with customers as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:

Dedicated to customer serviceAble to effectively relate to a customer, answer their questions, and anticipate their needs.Excellent communication skills to assist customers and coordinate with other agency team membersProactive in problem-solvingBENEFITS:

Hourly pay plus commission/bonusGrowth potential/Opportunity for advancement within my officePaid time off (vacation and personal/sick days)Health benefitsValuable career-building experienceCompensation: $40,000.00 per year

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it!About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, and Life Insurance.

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.