Sage Hospitality
Executive Meeting Manager
Sage Hospitality, Denver, Colorado, United States, 80285
Why us?:
Applications open until 9/16/2024 or until filled. Position does require in-office work 100% of the time, and open job availability. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. At the Marriott Denver Tech Center Hotel, a member of Sage Hospitality, we empower and support you to craft memorable experiences for both guests and fellow associates. At Sage our experience is different. We are one of the nations leading hotel and restaurant management and investment companies. Sage has a dynamic and progressive culture, is value oriented, customer service driven and brings together people who are passionate about enriching lives, one experience at a time. The Denver Marriott Tech Center boasts 605 guest rooms, more than 49,000 square feet of meeting space, and a charming local Beer Garden. Situated in the heart of the Denver Tech Center, it offers convenient access to the light rail, connecting you directly to Downtown Denver. Additionally, it's close to premier attractions in the area, such as Greenwood Village, Comedy Works, the Landmark Theater, and Village Greens Park. We embrace uniqueness, not just in the experiences we offer guests, but also in how we treat our team members. Authenticity is ingrained in our identity. Together, we foster a community built on integrity, respect, innovation, and togetherness. Apply Today, we hope you consider joining us at the Denver Marriott Tech Center! You Belong Here. Job Overview: The Executive Meetings Manager is responsible for booking short term meetings and groups into the hotel. Supervises and executes set up, break down, and service of conference meeting rooms. Responsibilities: Receive and respond to all customer inquiries. Negotiate and capture all profitable Rooms & Catering business. Provide marketing collateral to clients and guests; which may include menus, meeting room layout & seating capacity diagrams, and similar. Prepare and send requested proposals and contracts to designated potential clients. Coordinate all details pertaining to room lists, include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc. Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc. Coordinate all details to appear on each Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details. On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division. Conduct site inspections. Entertain qualified potential clients in accordance with Sage Hospitality policies. In a timely, accurate and consistent manner, document and report all sales activities as required. Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited and entertained frequently. Perform other services and duties as requested. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals. Short Term booking market ( 2 weeks or less ) Sell and service On Site Weddings generating wedding group revenue Solicit, close and contract wedding business using strong negotiating skills and creative selling techniques. Develop relationships within the wedding community to expand repeat customer base for future business opportunities Attend regular networking events to help build brand awareness Partner with the Banquet & Culinary teams in providing a customer experience that exceeds the customers' expectations Effectively use sales resources and administrative staff Contribute to the health and strength of a dynamic team culture Communicate event details and requirements with and provide input to team members to execute catering events effectively Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand pillars Capture short turn around business solicit, negotiate and confirm new and repeat business will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions Coordinate all details to appear on each "Banquet Event Order." Details to coordinate& service include meeting room set-up needs, banquet food & beverage items, Meeting or Event agenda/timelines, audio/visual equipment needs & billing details Exercise excellent communication, presentation, organization, time management and listening skills
Qualifications: BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Education/Formal Training Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. Ability to drive to outside sales calls. Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc. Experience Prefer 1-2 years previous hotel experience. Marketing experience in the travel and tourism industry desirable, with a demonstrated ability to lead and manage large scale initiatives. Knowledge/Skills Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests. Ability to manage extensive amounts of information. Knowledge of sales procedures associated with the hotel industry. Excellent written skills sufficient to produce sales and marketing communication. Excellent spoken and presentation skills Considerable ability to listen effectively. Ability to work effectively both independently and as a team. Flexible schedule: some weekends/holidays and travel are required as needed. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%Knowledge/Skills Must have dexterity/mobility to tour property and attend functions, to climb stairs, and operate basic office equipment. Environment Office environment, weather exposure when making sales calls Benefits: ? Eligible to participate in Sales bonus incentive. ? Marriott and Sage Hotels and Restaurant Discounts Worldwide ? Free On-Site Parking ? One free hot meal per shift ? Free RTD EcoPass ? Competitive Benefits Package ? Health savings and flexible spending accounts ? Basic Life and AD&D insurance ? Company-paid short-term disability ? Paid time off for vacation, sick time, and holidays ? Eligible to participate in the Companys 401(k) program with employer matching ? Employee assistance program ? Tuition Reimbursement ? Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary: USD $55,000.00 - USD $55,000.00 /Yr.
Applications open until 9/16/2024 or until filled. Position does require in-office work 100% of the time, and open job availability. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. At the Marriott Denver Tech Center Hotel, a member of Sage Hospitality, we empower and support you to craft memorable experiences for both guests and fellow associates. At Sage our experience is different. We are one of the nations leading hotel and restaurant management and investment companies. Sage has a dynamic and progressive culture, is value oriented, customer service driven and brings together people who are passionate about enriching lives, one experience at a time. The Denver Marriott Tech Center boasts 605 guest rooms, more than 49,000 square feet of meeting space, and a charming local Beer Garden. Situated in the heart of the Denver Tech Center, it offers convenient access to the light rail, connecting you directly to Downtown Denver. Additionally, it's close to premier attractions in the area, such as Greenwood Village, Comedy Works, the Landmark Theater, and Village Greens Park. We embrace uniqueness, not just in the experiences we offer guests, but also in how we treat our team members. Authenticity is ingrained in our identity. Together, we foster a community built on integrity, respect, innovation, and togetherness. Apply Today, we hope you consider joining us at the Denver Marriott Tech Center! You Belong Here. Job Overview: The Executive Meetings Manager is responsible for booking short term meetings and groups into the hotel. Supervises and executes set up, break down, and service of conference meeting rooms. Responsibilities: Receive and respond to all customer inquiries. Negotiate and capture all profitable Rooms & Catering business. Provide marketing collateral to clients and guests; which may include menus, meeting room layout & seating capacity diagrams, and similar. Prepare and send requested proposals and contracts to designated potential clients. Coordinate all details pertaining to room lists, include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc. Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc. Coordinate all details to appear on each Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details. On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division. Conduct site inspections. Entertain qualified potential clients in accordance with Sage Hospitality policies. In a timely, accurate and consistent manner, document and report all sales activities as required. Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited and entertained frequently. Perform other services and duties as requested. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals. Short Term booking market ( 2 weeks or less ) Sell and service On Site Weddings generating wedding group revenue Solicit, close and contract wedding business using strong negotiating skills and creative selling techniques. Develop relationships within the wedding community to expand repeat customer base for future business opportunities Attend regular networking events to help build brand awareness Partner with the Banquet & Culinary teams in providing a customer experience that exceeds the customers' expectations Effectively use sales resources and administrative staff Contribute to the health and strength of a dynamic team culture Communicate event details and requirements with and provide input to team members to execute catering events effectively Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand pillars Capture short turn around business solicit, negotiate and confirm new and repeat business will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions Coordinate all details to appear on each "Banquet Event Order." Details to coordinate& service include meeting room set-up needs, banquet food & beverage items, Meeting or Event agenda/timelines, audio/visual equipment needs & billing details Exercise excellent communication, presentation, organization, time management and listening skills
Qualifications: BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Education/Formal Training Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. Ability to drive to outside sales calls. Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc. Experience Prefer 1-2 years previous hotel experience. Marketing experience in the travel and tourism industry desirable, with a demonstrated ability to lead and manage large scale initiatives. Knowledge/Skills Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests. Ability to manage extensive amounts of information. Knowledge of sales procedures associated with the hotel industry. Excellent written skills sufficient to produce sales and marketing communication. Excellent spoken and presentation skills Considerable ability to listen effectively. Ability to work effectively both independently and as a team. Flexible schedule: some weekends/holidays and travel are required as needed. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%Knowledge/Skills Must have dexterity/mobility to tour property and attend functions, to climb stairs, and operate basic office equipment. Environment Office environment, weather exposure when making sales calls Benefits: ? Eligible to participate in Sales bonus incentive. ? Marriott and Sage Hotels and Restaurant Discounts Worldwide ? Free On-Site Parking ? One free hot meal per shift ? Free RTD EcoPass ? Competitive Benefits Package ? Health savings and flexible spending accounts ? Basic Life and AD&D insurance ? Company-paid short-term disability ? Paid time off for vacation, sick time, and holidays ? Eligible to participate in the Companys 401(k) program with employer matching ? Employee assistance program ? Tuition Reimbursement ? Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary: USD $55,000.00 - USD $55,000.00 /Yr.