Davidson Hospitality Group
Front Desk Supervisor
Davidson Hospitality Group, Chicago, Illinois, United States, 60290
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12157336 Property Description
21c Museum Hotel Chicago is a unique and innovative hotel that combines contemporary art, culture, and hospitality to create a truly immersive experience for guests. Located in the heart of downtown Chicago, this art-centric hotel offers an exciting opportunity for job applicants who are passionate about art, design, and guest service. As part of the 21c Museum Hotels family, employees can expect to work in a dynamic and creative environment that fosters innovation and artistic expression. With its museum-quality art installations, cutting-edge design, and curated guest experiences, 21c Museum Hotel Chicago offers a one-of-a-kind work environment where employees can contribute to creating an unforgettable guest experience. From front desk and concierge services to culinary arts, event planning, and beyond, there are diverse employment opportunities that cater to a wide range of skills and interests. Join the team at 21c Museum Hotel Chicago and be a part of a truly unique and inspiring hospitality experience that celebrates art, culture, and creativity.
Overview
Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you\'ll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort\'s success story!
Key Responsibilities:
Supervise front desk operations, including check-in, check-out, and guest servicesLead and motivate the front desk team to provide exceptional customer serviceHandle guest inquiries, concerns, and special requests in a professional and efficient mannerTrain and onboard new front desk staff membersEnsure accuracy and completeness of guest reservations and billing informationCollaborate with other departments to resolve guest issues and enhance guest experiencesMaintain a clean and organized front desk areaMonitor and maintain compliance with hotel policies and procedures
Join our team as a Front Desk Supervisor and take your hospitality career to new heights. Apply now and be part of our hotel\'s commitment to delivering exceptional guest experiences. With your leadership skills and passion for hospitality, you\'ll inspire and empower our front desk team to provide memorable stays for our valued guests.
Qualifications
Prior cash handling experience necessaryHigh School graduate or G.E.D. equivalentAbility to communicate effectively with the public and other Team MembersRead, write and speak English fluentlySix months Front Desk experienceStrong computer skillsFlexible schedule including nights and weekends
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners\' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company\'s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company\'s heritage of deliveri g value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays).401K Match
Working at Davidson is like nowhere else. It\'s less of a job, more of a calling. It\'s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
21c Museum Hotel Chicago is a unique and innovative hotel that combines contemporary art, culture, and hospitality to create a truly immersive experience for guests. Located in the heart of downtown Chicago, this art-centric hotel offers an exciting opportunity for job applicants who are passionate about art, design, and guest service. As part of the 21c Museum Hotels family, employees can expect to work in a dynamic and creative environment that fosters innovation and artistic expression. With its museum-quality art installations, cutting-edge design, and curated guest experiences, 21c Museum Hotel Chicago offers a one-of-a-kind work environment where employees can contribute to creating an unforgettable guest experience. From front desk and concierge services to culinary arts, event planning, and beyond, there are diverse employment opportunities that cater to a wide range of skills and interests. Join the team at 21c Museum Hotel Chicago and be a part of a truly unique and inspiring hospitality experience that celebrates art, culture, and creativity.
Overview
Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you\'ll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort\'s success story!
Key Responsibilities:
Supervise front desk operations, including check-in, check-out, and guest servicesLead and motivate the front desk team to provide exceptional customer serviceHandle guest inquiries, concerns, and special requests in a professional and efficient mannerTrain and onboard new front desk staff membersEnsure accuracy and completeness of guest reservations and billing informationCollaborate with other departments to resolve guest issues and enhance guest experiencesMaintain a clean and organized front desk areaMonitor and maintain compliance with hotel policies and procedures
Join our team as a Front Desk Supervisor and take your hospitality career to new heights. Apply now and be part of our hotel\'s commitment to delivering exceptional guest experiences. With your leadership skills and passion for hospitality, you\'ll inspire and empower our front desk team to provide memorable stays for our valued guests.
Qualifications
Prior cash handling experience necessaryHigh School graduate or G.E.D. equivalentAbility to communicate effectively with the public and other Team MembersRead, write and speak English fluentlySix months Front Desk experienceStrong computer skillsFlexible schedule including nights and weekends
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners\' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company\'s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company\'s heritage of deliveri g value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays).401K Match
Working at Davidson is like nowhere else. It\'s less of a job, more of a calling. It\'s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.