Tenable
Business Process Improvement Manager (Hybrid)
Tenable, Columbia, Maryland, United States, 21046
Who is Tenable?
Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they'll answer, "Our people!" We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you're part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
Tenable is seeking a highly motivated and self-driven Business Process Improvement Manager to join our team. In this prominent role, you will support stakeholders directly, using your expertise in communication, research, and analysis to design and enhance current and future business processes. You will identify areas for improvement by absorbing and analyzing large volumes of information to create logical, streamlined processes. Your mission is to eliminate waste, increase velocity, enhance quality, and reduce variation across the organization. Leading cross-functional, company-wide, and business unit-specific initiatives, you will drive efficiency and reduce waste using Process Understanding, Problem Solving and Data Analysis as well as project management, and change management techniques. You will support organizational initiatives by spearheading medium to large-scale quality and process improvement projects. This role involves working collaboratively with cross-functional teams, developing process maps, performing gap analyses, ensuring process automation readiness, and facilitating stakeholder collaboration.
Your Opportunity:Improve business processes to eliminate waste, increase velocity, improve quality and reduce variation.Absorb and analyze a large amount of information and pare it down to a logical, digestible process framework.Investigate, analyze and document the current state of business processes.Coordinate with cross-functional teams to solicit and understand process inputs, outputs and dependencies.Perform gap analysis to identify missing or inadequate processes and clearly define problems and impacts.Recommend solutions to increase operational efficiency, improve effectiveness and improve client experience.Define and collect base-line metrics and Key Performance Indicators (KPI) to capture cost and time savings, as a result improved processes.Monitor, measure and provide feedback on process performance.Develop and deliver project updates and progress reports/briefings on a regular basis to sponsors, clients and other stakeholders.Maintain a client centric and holistic view of all processes and client segments in the ecosystem to understand dependencies, cross functional impacts with regards to process, workflow and reporting.Develop detailed project plans to track project performance, manage project risks/issues and assure timely completion and achievement of project deliverables. Manage projects end to end.Assist in establishing and documenting highly efficient policies and procedures.What You'll Need:
Bachelor's degree with a minimum of 3-5 years' experience in business process analysis and improvementSignificant business process analysis and process improvement experience in consulting, industrial engineering or related.Experience applying business process analysis, problem solving and process improvement methodologies and tools such as Lean Manufacturing, Continuous Improvement, Six Sigma, 5 Why's, Issue Tree, Process Mapping, etc.Experience using process mapping software (Microsoft Visio, Lucidchart or equivalent) to create detailed maps of business processesExperience with change management principles, methodologies and toolsDemonstrated success dealing with ambiguity and ability to learn on the fly to understand and solve new problems.Ability to lead meetings and influence stakeholders at all levelsProficiency in using Microsoft Office or Google Suite toolsAbility to sit and work at a computer for extended periods of timeMay perform other duties and responsibilities that management may deem necessary from time to time.Able to work in a hybrid/on-site capacity at our headquarters in Columbia MDIdeally:
Industrial Engineering or similar background/experienceExperience using multiple problem solving methodologies and tools (Lean Manufacturing, Continuous Improvement, Six Sigma)Experience using Salesforce or a similar CRM system
#LI-MM1
#LI-Hybrid
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Ranges
$100,000-$133,333.33 USD
If you've reached this point, and you're still not sure if you should apply.....Just do it! We're human and we don't fit a perfect mold. Having diverse backgrounds, experiences and perspectives, that's a good thing! If you're coming from outside of the cyber industry - great! If you're looking to try something new - awesome! All we ask is you bring passion to all that you do, crave creativity and innovation, and embrace the hard work of gaining new skills and accepting big challenges.
We're committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation ("GDPR"). Please click here to review.
For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.
Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they'll answer, "Our people!" We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you're part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
Tenable is seeking a highly motivated and self-driven Business Process Improvement Manager to join our team. In this prominent role, you will support stakeholders directly, using your expertise in communication, research, and analysis to design and enhance current and future business processes. You will identify areas for improvement by absorbing and analyzing large volumes of information to create logical, streamlined processes. Your mission is to eliminate waste, increase velocity, enhance quality, and reduce variation across the organization. Leading cross-functional, company-wide, and business unit-specific initiatives, you will drive efficiency and reduce waste using Process Understanding, Problem Solving and Data Analysis as well as project management, and change management techniques. You will support organizational initiatives by spearheading medium to large-scale quality and process improvement projects. This role involves working collaboratively with cross-functional teams, developing process maps, performing gap analyses, ensuring process automation readiness, and facilitating stakeholder collaboration.
Your Opportunity:Improve business processes to eliminate waste, increase velocity, improve quality and reduce variation.Absorb and analyze a large amount of information and pare it down to a logical, digestible process framework.Investigate, analyze and document the current state of business processes.Coordinate with cross-functional teams to solicit and understand process inputs, outputs and dependencies.Perform gap analysis to identify missing or inadequate processes and clearly define problems and impacts.Recommend solutions to increase operational efficiency, improve effectiveness and improve client experience.Define and collect base-line metrics and Key Performance Indicators (KPI) to capture cost and time savings, as a result improved processes.Monitor, measure and provide feedback on process performance.Develop and deliver project updates and progress reports/briefings on a regular basis to sponsors, clients and other stakeholders.Maintain a client centric and holistic view of all processes and client segments in the ecosystem to understand dependencies, cross functional impacts with regards to process, workflow and reporting.Develop detailed project plans to track project performance, manage project risks/issues and assure timely completion and achievement of project deliverables. Manage projects end to end.Assist in establishing and documenting highly efficient policies and procedures.What You'll Need:
Bachelor's degree with a minimum of 3-5 years' experience in business process analysis and improvementSignificant business process analysis and process improvement experience in consulting, industrial engineering or related.Experience applying business process analysis, problem solving and process improvement methodologies and tools such as Lean Manufacturing, Continuous Improvement, Six Sigma, 5 Why's, Issue Tree, Process Mapping, etc.Experience using process mapping software (Microsoft Visio, Lucidchart or equivalent) to create detailed maps of business processesExperience with change management principles, methodologies and toolsDemonstrated success dealing with ambiguity and ability to learn on the fly to understand and solve new problems.Ability to lead meetings and influence stakeholders at all levelsProficiency in using Microsoft Office or Google Suite toolsAbility to sit and work at a computer for extended periods of timeMay perform other duties and responsibilities that management may deem necessary from time to time.Able to work in a hybrid/on-site capacity at our headquarters in Columbia MDIdeally:
Industrial Engineering or similar background/experienceExperience using multiple problem solving methodologies and tools (Lean Manufacturing, Continuous Improvement, Six Sigma)Experience using Salesforce or a similar CRM system
#LI-MM1
#LI-Hybrid
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Ranges
$100,000-$133,333.33 USD
If you've reached this point, and you're still not sure if you should apply.....Just do it! We're human and we don't fit a perfect mold. Having diverse backgrounds, experiences and perspectives, that's a good thing! If you're coming from outside of the cyber industry - great! If you're looking to try something new - awesome! All we ask is you bring passion to all that you do, crave creativity and innovation, and embrace the hard work of gaining new skills and accepting big challenges.
We're committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation ("GDPR"). Please click here to review.
For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.