Project Manager II (Scrum Master) - Strategic Investments, IS Customer Experienc

**Project Manager II (Scrum Master) - Strategic Investments, IS Customer Experience*** 1015 3rd Ave, Seattle, WA 98104, USA* Full-time**Company Description**"We're not in the shipping business; we're in the information business." -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.* 15,000 trained professionals* 250+ locations worldwide* Fortune 500* Globally unified systems**Job Description**The Customer Experience Portfolio is exclusively focused on delivering value to customers and creating the digital products that uplift the technology leadership with our customers and industry. The team is dynamic, exciting and fun with high expectations to deliver best in class results with the timeliness to capture eager markets. We're breaking ground on so many possibilities - applying new technologies to solve complex problems, taking innovative approaches to software development like Design Thinking - it's impossible to list them all here. Come join an amazing team!As part of the Customer Experience Portfolio, the Strategic Investments Team is responsible for developing and maintaining a broad portfolio of customer-facing business applications that support logistics and risk management. These systems help customers:* Maintain extensive parts catalogs* Compare between sourcing scenarios including landed cost* Manage vendor and customer data, including denied party status* Manage insurance and claims processes.* Manage and track vendor exceptionsThe Project Manager (PM) plays a key role working within a highly collaborative and Agile development team toward the design and production of mission-critical, enterprise-scale business systems.The Project Manager will take on the role of Scrum Master for one or more Agile Development teams. They will communicate effectively with team members and stakeholders throughout the Program Increment (PI), maintain and execute the PI plan, and help raise awareness and mitigate risks.They will direct the day-to-day activities of Analysts, Engineers, Developers, and other IS personnel for the duration of the PI. The PM in conjunction with other team leaders, is responsible for the success of the PI plan, and ensuring committed work is completed on schedule and the flow of value is optimized for the agile te m they manage.KEY RESPONSIBILITIES:* Coaches the team in adoption of SAFe/Agile core values, principles, and practices* Leads the team in self-organization to deliver quality working software with predictability, efficiency and velocity* Facilitates and conducts team SAFe ceremonies: daily stand-up, iteration planning, iteration review and iteration retrospective.* Provides metrics for the team (e.g. capacity, planned/actual velocity, story point burn down)* Removes impediments and provides visibility and/or escalation to leadership* Fosters a positive and productive environment within the Agile team* Monitors sprint/iteration work closely, proactively manages dependencies, and ensures committed work is delivered on time* Keeps team organized and focused* Promotes a mindset and focus on relentless & continuous improvement* Understands the context and status of each feature and story in the PI plan* Supports the RTE in administering PI planning*This position will sit in Seattle, WA. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.***Qualifications**MINIMUM QUALIFICATIONS:* Ability to successfully navigate and execute within ambiguous and stressful situations* Strong communication and execution capabilities* Working knowledge of Agile development methodologies and activities, particularly Scrum and Scaled Agile Framework (SAFe)* Continuous learner; receptive to feedback, with a desire for improvement* Alignment with Expeditors culture and Ten Critical Success Factors (100% Customer Satisfaction, 100% of the time)* Experienced problem solver, strong collaborator, and able to provide organization and clarity around complex topics* Assertive personality, interpersonal, action and outcome driven mentality* Ability to actively inspire, coach, mentor, and motivate* Well-organized with a keen attention to detail* Servant leaderDESIRED QUALIFICATIONS:* 1-3+ years of experience in related field (i.e., project management, software development, IS or Agile leadership, etc.)* 1-3+ years Project Management or Scrum Master experience* SAFe Scrum Master certification or similar* Experience working in cross-functional Agile teams to deliver results with tight deadlines* Experience working with software development teams and/or projects* Understanding of the transportation/logistics industry*Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.***Additional Information**Position is full time (40 hours per week) Monday through Friday. We are a business professional attire company.Expeditors offers excellent benefits:* Paid Vacation, Holiday, Sick Time* Health Plan: Medical, Prescription Drug, Dental and Vision* Life and Long Term Disability Insurance* 401(k) Retirement Savings Plan* Employee Stock Purchase Plan* Training and Personnel Development Program*All your information will be kept confidential according to EEO guidelines. Successful candidates must pass a background check.***Job Location**Project Manager II (Scrum Master) - Strategic Investments, IS Customer Experience* 1015 3rd Ave, Seattle, WA 98104, USA* Full-time