Spathe Systems LLC
Help Desk Specialist, Intermediate
Spathe Systems LLC, Fayetteville, North Carolina, United States, 28305
Overview:
Spathe is currently searching for a
Help Desk Specialist, Intermediate
to join our team in the
Fayetteville, NC
area.Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and Coronado. As a small business with a tight knit family feel, Spathe empowers its employees to solve problems and make decisions.Responsibilities:Provide support in responding to system user requests for assistance.Provide support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks.Provide support for on-the-spot diagnostic evaluations, implementation of correcttions, and training users in proper operation of systems and programs.Serve as the frist point of contact for troubleshooting hardware/software, all types of computer system problems.Provide a high degree of customer service and adhere to all service management principles.Qualifications:
4-7 years of experienceBachelor's degree in relevant fieldA+ or Network +, and Security +Clearance Required:TS/SCIJob Type:Full TimeWork Location:One location Full TimeTravel:Up to 10% travel during the year.Benefits:Health insuranceDental insuranceRetirement planPaid time off11 paid holidays per yearPosition ID: A643HDSI
Spathe is currently searching for a
Help Desk Specialist, Intermediate
to join our team in the
Fayetteville, NC
area.Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and Coronado. As a small business with a tight knit family feel, Spathe empowers its employees to solve problems and make decisions.Responsibilities:Provide support in responding to system user requests for assistance.Provide support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks.Provide support for on-the-spot diagnostic evaluations, implementation of correcttions, and training users in proper operation of systems and programs.Serve as the frist point of contact for troubleshooting hardware/software, all types of computer system problems.Provide a high degree of customer service and adhere to all service management principles.Qualifications:
4-7 years of experienceBachelor's degree in relevant fieldA+ or Network +, and Security +Clearance Required:TS/SCIJob Type:Full TimeWork Location:One location Full TimeTravel:Up to 10% travel during the year.Benefits:Health insuranceDental insuranceRetirement planPaid time off11 paid holidays per yearPosition ID: A643HDSI