Hearst
Content Analyst - Collision Labor
Hearst, Troy, Michigan, United States, 48083
Job Description
The Content Analyst is Responsible for working in department activities related to the automated capture of data, the research of applicable data, and the identification of vehicle applications to the researched data.
Daily and Monthly ResponsibilitiesAnalyze and interpret vehicle information as it relates to data researched from multiple formats including:
Service procedures and imagesPrint formats (paper catalogs, microfiche, DVD)Internet researchDealer visits, brochures
Website content may be acquired in both text and image formats and may require various levels of editing. Acquired content will be mapped to specific vehicle applications (i.e., year, make, model, etc.) as well as systems, locations, components, etc., using proprietary tools. Load data to database repository using proprietary tool and troubleshoot any issues resulting from the load.Execution of quality assurance processes to ensure published content meets product and end-user expectationsAssist in resolving customer concernsSkills and Qualifications Required
Demonstrated knowledge of vehicle service and repair operations, relationships, and nomenclature for light duty as well as medium-heavy duty vehiclesAbility to work with a stringent deadline while maintaining the quality of workSelf-motivated, results-oriented team player, with an ability to work effectively in a remote/offsite capacityBasic skill level with Microsoft Office applicationsData entry and cleanup of existing database as defined for team productsPossess strong analytical thinking, with an attention to detailProven ability to produce high-quality, accurate contentA passion for the automotive worldStrong written and verbal communication skillsAssociate degree from accredited college or university or equivalent industry experiencePreferred Qualifications
Industry certifications
State certified in collision/mechanicalState certified in structural repairASE certified in collision repairI-Car collision certifiedCollision estimating training/certification
Extensive knowledge of vehicle parts/systems and basic operations of OEM service sitesFamiliarity with database conceptsKnowledge of industry related applicationsTechnical degree, certificate in Automotive/Truck repair or three+ years' experience working with an OEM or aftermarket company on parts catalogs for passenger cars, light-duty trucks, or medium/heavy dutyUnderstanding of automotive or industry taxonomies
MOTOR data is involved in billions of transactions annually across multiple segments of the industry. If you have ever taken a vehicle in for an oil change, received an estimate for mechanical or collision repair, or purchased a part online or in a store, you've benefited from MOTOR data. In addition, the fleets of cars and trucks that deliver your goods and services are maintained using MOTOR data.
Headquartered in Troy, Michigan, MOTOR is a Hearst company. Hearst is one of the nation's largest diversified media, information and services companies with more than 360 businesses. Its major interests include ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; majority ownership of global ratings agency Fitch Group; Hearst Health, a group of medical information and services businesses; 30 television stations such as WCVB-TV in Boston and KCRA-TV in Sacramento, Calif., which reach a combined 19 percent of U.S. viewers; newspapers such as the Houston Chronicle, San Francisco Chronicle and Albany Times Union, nearly 300 magazines around the world including Cosmopolitan, ELLE, Harper's BAZAAR and Car and Driver; digital services businesses such as iCrossing and KUBRA; and investments in emerging digital and video companies such as BuzzFeed, Vice, Complex Networks and AwesomenessTV.
As a member of the Hearst team we offer our employees superior benefits, compensation and career development opportunities created to attract and retain the top candidates.
The Content Analyst is Responsible for working in department activities related to the automated capture of data, the research of applicable data, and the identification of vehicle applications to the researched data.
Daily and Monthly ResponsibilitiesAnalyze and interpret vehicle information as it relates to data researched from multiple formats including:
Service procedures and imagesPrint formats (paper catalogs, microfiche, DVD)Internet researchDealer visits, brochures
Website content may be acquired in both text and image formats and may require various levels of editing. Acquired content will be mapped to specific vehicle applications (i.e., year, make, model, etc.) as well as systems, locations, components, etc., using proprietary tools. Load data to database repository using proprietary tool and troubleshoot any issues resulting from the load.Execution of quality assurance processes to ensure published content meets product and end-user expectationsAssist in resolving customer concernsSkills and Qualifications Required
Demonstrated knowledge of vehicle service and repair operations, relationships, and nomenclature for light duty as well as medium-heavy duty vehiclesAbility to work with a stringent deadline while maintaining the quality of workSelf-motivated, results-oriented team player, with an ability to work effectively in a remote/offsite capacityBasic skill level with Microsoft Office applicationsData entry and cleanup of existing database as defined for team productsPossess strong analytical thinking, with an attention to detailProven ability to produce high-quality, accurate contentA passion for the automotive worldStrong written and verbal communication skillsAssociate degree from accredited college or university or equivalent industry experiencePreferred Qualifications
Industry certifications
State certified in collision/mechanicalState certified in structural repairASE certified in collision repairI-Car collision certifiedCollision estimating training/certification
Extensive knowledge of vehicle parts/systems and basic operations of OEM service sitesFamiliarity with database conceptsKnowledge of industry related applicationsTechnical degree, certificate in Automotive/Truck repair or three+ years' experience working with an OEM or aftermarket company on parts catalogs for passenger cars, light-duty trucks, or medium/heavy dutyUnderstanding of automotive or industry taxonomies
MOTOR data is involved in billions of transactions annually across multiple segments of the industry. If you have ever taken a vehicle in for an oil change, received an estimate for mechanical or collision repair, or purchased a part online or in a store, you've benefited from MOTOR data. In addition, the fleets of cars and trucks that deliver your goods and services are maintained using MOTOR data.
Headquartered in Troy, Michigan, MOTOR is a Hearst company. Hearst is one of the nation's largest diversified media, information and services companies with more than 360 businesses. Its major interests include ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; majority ownership of global ratings agency Fitch Group; Hearst Health, a group of medical information and services businesses; 30 television stations such as WCVB-TV in Boston and KCRA-TV in Sacramento, Calif., which reach a combined 19 percent of U.S. viewers; newspapers such as the Houston Chronicle, San Francisco Chronicle and Albany Times Union, nearly 300 magazines around the world including Cosmopolitan, ELLE, Harper's BAZAAR and Car and Driver; digital services businesses such as iCrossing and KUBRA; and investments in emerging digital and video companies such as BuzzFeed, Vice, Complex Networks and AwesomenessTV.
As a member of the Hearst team we offer our employees superior benefits, compensation and career development opportunities created to attract and retain the top candidates.