Chick-fil-A
Front of House Closing Manager
Chick-fil-A, Seekonk, Massachusetts, us, 02771
DescriptionJob description:
The FOH Closing Manager is responsible for assisting the Director team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. The leader is responsible for supervising the FOH for an entire shift and managing the closing process of the restaurant following established closing procedures.
Responsibilities include, but are not limited to the following:
•Ensures that Team Members adhere to and follow all operational systems.
•Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
•Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
•Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
•Ensures that workstations are clean at all times.
•Ensures that cashiers follow cash handling procedures at all times.
•Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
•Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
•Perform any of the tasks above as needed throughout shift.
•Addresses guest issues that may arise; consults with management regarding complex issues.
•Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
•Communicates employee performance and policy/procedure violations to management for appropriate handling.
•Strictly adheres to all Company policies and procedures.
About Chick-fil-A:
At Chick-fil-A, a Leadership role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Please consider visiting your local Chick-fil-A restaurant if you'd like to learn more about the team member experience.
Work in a Chick-fil-A restaurant
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator
The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Great Place to Work
At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Additional Requirements:
Minimum age: 18
This is a fulltime position
Growth and development opportunities available
Benefit Conditions:Waiting period may applyHours per week:
40-45Work Remotely
NoThis Job Is Ideal for Someone Who Is:
Dependablemore reliable than spontaneousPeople-orientedenjoys interacting with people and working on group projectsAdaptable/flexibleenjoys doing work that requires frequent shifts in directionDetail-orientedwould rather focus on the details of work than the bigger pictureHigh stress tolerancethrives in a high-pressure environment
Company InformationIn our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.
The FOH Closing Manager is responsible for assisting the Director team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. The leader is responsible for supervising the FOH for an entire shift and managing the closing process of the restaurant following established closing procedures.
Responsibilities include, but are not limited to the following:
•Ensures that Team Members adhere to and follow all operational systems.
•Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
•Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
•Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
•Ensures that workstations are clean at all times.
•Ensures that cashiers follow cash handling procedures at all times.
•Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
•Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
•Perform any of the tasks above as needed throughout shift.
•Addresses guest issues that may arise; consults with management regarding complex issues.
•Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
•Communicates employee performance and policy/procedure violations to management for appropriate handling.
•Strictly adheres to all Company policies and procedures.
About Chick-fil-A:
At Chick-fil-A, a Leadership role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Please consider visiting your local Chick-fil-A restaurant if you'd like to learn more about the team member experience.
Work in a Chick-fil-A restaurant
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator
The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Great Place to Work
At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Additional Requirements:
Minimum age: 18
This is a fulltime position
Growth and development opportunities available
Benefit Conditions:Waiting period may applyHours per week:
40-45Work Remotely
NoThis Job Is Ideal for Someone Who Is:
Dependablemore reliable than spontaneousPeople-orientedenjoys interacting with people and working on group projectsAdaptable/flexibleenjoys doing work that requires frequent shifts in directionDetail-orientedwould rather focus on the details of work than the bigger pictureHigh stress tolerancethrives in a high-pressure environment
Company InformationIn our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.