Williams International
Technical Advisor - 3rd Shift
Williams International, Pontiac, Michigan, United States, 48340
Who We Are
Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial aircraft applications. We are a company of creators who deliver pioneering ideas and technologies that lead the aerospace industry. Our culture fosters creativity, collaboration, and continuous learning to position our team members to inspire each other and provide quality products and supporting services that exceed the expectations of our customers.
The Opportunity
Williams International has an exciting opportunity for a Technical Advisor to join our Product Support team. The Technical Advisor will provide prompt and accurate guidance for troubleshooting and maintenance of W.I. products in coordination with end customers and service center technicians around the world. The candidate will also support inquiries from customers regarding engine maintenance and technical questions as well as business and website related issues.
This is a 3rd shift position.
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This position is 100% onsite and no remote or hybrid is available at this time
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Additionally, the Technical Advisor will:Research engine maintenance and generate clear, technically accurate engine reportsCoordinate engine maintenance activities with the Repair Station and Product SupportSupport engine maintenance instruction for service center technicians and othersPerform fleet analysis with guidance from other Team MembersQualifications
Bachelor's Degree or equivalent experience is requiredPrior experience in the aviation industry would be preferredMust be able to support unique work schedules and be willing to be on-call 24/7 to support customer inquiriesIntermediate computer skills relating to word processing, spreadsheets, and databases requiredMust possess good verbal and written communication skills. Helpful to be multilingualWould be beneficial to possess an A&P LicenseProficient in Microsoft Suite (Outlook, Word, Excel, PowerPoint)U. S. citizenship is requiredPosition requires the ability to obtain a U. S. Government Security Clearance, if needed. Candidates selected may be subject to a U. S. Government security investigation and must meet eligibility requirements for access to classified information. For more information on Security Clearances, please visit: U. S. Department of State.
Additional Information
Williams International is a Drug Free Workplace where all new team members and contractors are subject to pre-employment drug testing for the following controlled substances: marijuana, cocaine, PCP, amphetamines, opioids and alcohol as policy dictates.
Williams International is committed to equal employment opportunities for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, and protected veteran status.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
If you are interested in applying for employment with Williams International and need special assistance or an accommodation to use our website or to apply for a position due to a physical and/or mental disability, please send an e-mail with your request to HR@Williams-int.com. Or, please call 248-624-5200. Determination on requests for reasonable accommodation is made on a case-by-case basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial aircraft applications. We are a company of creators who deliver pioneering ideas and technologies that lead the aerospace industry. Our culture fosters creativity, collaboration, and continuous learning to position our team members to inspire each other and provide quality products and supporting services that exceed the expectations of our customers.
The Opportunity
Williams International has an exciting opportunity for a Technical Advisor to join our Product Support team. The Technical Advisor will provide prompt and accurate guidance for troubleshooting and maintenance of W.I. products in coordination with end customers and service center technicians around the world. The candidate will also support inquiries from customers regarding engine maintenance and technical questions as well as business and website related issues.
This is a 3rd shift position.
***
This position is 100% onsite and no remote or hybrid is available at this time
***
Additionally, the Technical Advisor will:Research engine maintenance and generate clear, technically accurate engine reportsCoordinate engine maintenance activities with the Repair Station and Product SupportSupport engine maintenance instruction for service center technicians and othersPerform fleet analysis with guidance from other Team MembersQualifications
Bachelor's Degree or equivalent experience is requiredPrior experience in the aviation industry would be preferredMust be able to support unique work schedules and be willing to be on-call 24/7 to support customer inquiriesIntermediate computer skills relating to word processing, spreadsheets, and databases requiredMust possess good verbal and written communication skills. Helpful to be multilingualWould be beneficial to possess an A&P LicenseProficient in Microsoft Suite (Outlook, Word, Excel, PowerPoint)U. S. citizenship is requiredPosition requires the ability to obtain a U. S. Government Security Clearance, if needed. Candidates selected may be subject to a U. S. Government security investigation and must meet eligibility requirements for access to classified information. For more information on Security Clearances, please visit: U. S. Department of State.
Additional Information
Williams International is a Drug Free Workplace where all new team members and contractors are subject to pre-employment drug testing for the following controlled substances: marijuana, cocaine, PCP, amphetamines, opioids and alcohol as policy dictates.
Williams International is committed to equal employment opportunities for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, and protected veteran status.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
If you are interested in applying for employment with Williams International and need special assistance or an accommodation to use our website or to apply for a position due to a physical and/or mental disability, please send an e-mail with your request to HR@Williams-int.com. Or, please call 248-624-5200. Determination on requests for reasonable accommodation is made on a case-by-case basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)