State of California
STAFF SERVICES ANALYST (GENERAL)
State of California, Sacramento, California, United States, 95828
This position is located in the city of Roseville.
Program Responsibilities: Assess and analyze all information regarding consumers, including medical, psychological, educational, social, rehabilitation technology, and employment information; based on assessment of relevant information, prepare recommendations to present to the Senior Vocational Rehabilitation Counselor, Qualified Rehabilitation Professional (SVRC, QRP) for Individualized Plan for Employment (IPE) development to guide consumers to all available resources specific to each individual consumer; implement desired course of action as approved by the SVRC, QRP in the IPE within framework established by the supervisor and the program; Vocational Rehabilitation (VR) service activities include interviewing applicants and/or their representatives, providing information for referrals, as identified by the SVRC, QRP; identifying the extent and application of comparable benefits available for the consumers and the extent of the consumers' financial participation in their vocational rehabilitation programs; analyze and prepare recommendations for training and/or placement plans focused on achieving gainful employment.
This SSA/SC position will include Student Services requiring travel to local schools and affiliates including district offices, Student Services outreach programs, transition nights, student services job fairs, trainings, Work Experience locations, and other Student Services events. Schedule will be variable to accommodate such events.
Research: Collect, review, analyze, and research information related to case activity in order to facilitate assessments for eligibility, priority for services determination, request for re-evaluation, IPE, and case closure by the SVRC, QRP.
Maintain and record necessary evaluative documentation related to federal and state guidelines to enable the SVRC, QRP to make decisions to facilitate consumer service delivery; stand ready to explain any decision made based on the information collected based on federal and state guidelines; provide information to consumers and partnership agencies as needed, including businesses, employers, and representatives of the public and private agencies.
Coordinate and arrange service and assessments of the consumers including the completion of referral packages assuring assembly and delivery of all necessary background materials to the service provider. Conduct interviews and consult with departmental staff, employers, and others to give and secure information to ensure federal and state compliance in provision of VR services; suggest to and assist consumers in applying for services from other partnership agencies where they may have eligibility.
Communicates regularly with VR staff; provides excellent customer service to both internal and external customers; ensures the timely movement of a consumer through the vocational process, including but not limited to, monitoring of case status, compliance with mandated time frames, signatures, periodic progress updates, and annual reviews; interacts with consumers and coworkers in a professional manner, and with integrity and respect. Attempts to resolve individual's concern at the lowest possible level; offers other dispute resolution options; and elevates to next level, if needed.
MARGINAL JOB FUNCTIONS: Administrative Duties: Assists other staff with critical projects as needed; performs other job-related duties as assigned.
This is a 12 month limited term position that may be extended and/or may become permanent pending budget approval.
You will find additional information about the job in the Duty Statement .
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-442547
Position #(s): 813-130-5157-901
Working Title: STAFF SERVICES ANALYST (GENERAL)
Classification: STAFF SERVICES ANALYST $3,749.00 - $4,698.00 A $4,059.00 - $5,081.00 B $4,868.00 - $6,093.00 C
# of Positions: 1
Work Location: Placer County
Telework: In Office
Job Type: 12 Month Limited Term - Full Time
Department Information If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.
DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.
DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.
Our work at DOR is guided by the following core values:
We believe in the talent and potential of individuals with disabilities. We invest in the future through creativity, ingenuity, and innovation. We ensure our decisions and actions are informed by interested individuals and groups. We pursue excellence through continuous improvement. We preserve the public's trust through compassionate and responsible provision of services.
VISION STATEMENT:
Employment, independence, and equality for all Californians with disabilities.
MISSION STATEMENT:
DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.
People with disabilities are encouraged to apply.
Please visit our website to learn more about DOR and our mission.
Department Website: http://www.dor.ca.gov
Special Requirements If mailing in an application, include JC#442547 / POS#813-130-5157-901 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the "Questions" tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.
Employment Application (STD.678):
It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.
Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Rehabilitation Attn: Personnel: Unit 130 - JC#442547 721 Capitol Mall
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Rehabilitation Personnel: Unit 130 - JC#442547 721 Capitol Mall
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - In two paragraphs per example, using Arial size 12 font, explain each of the following statements:
How has your education and professional experience prepared you to join the Northern Sierra District Roseville Branch of the California Department of Rehabilitation as a Student Services Coordinator.
Your experience in programs and/or activities which demonstrate your commitment to equality for individuals with disabilities including the right to employment and independence.
Your experience identifying and/or inspiring innovative approaches in achieving a team atmosphere along with how your contributions will enable the branch to meet and exceed common performance measures and customer service goals.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect.
Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails.
Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations.
High level of organizational skills and office equipment and processes proficiency.
Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio
Knowledge of department's mission and goals.
Experience communicating with and providing information regarding DOR services to applicants and consumers.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.dor.ca.gov Hiring Unit Contact: Mark Frayser (916) 774-4410 Mark.W.Frayser@dor.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Civil Rights (916) 558-5850 Civil.Rights@dor.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Exam Information
To obtain list eligibility for the Staff Services Analyst position(s), you must first take the online exam .
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Program Responsibilities: Assess and analyze all information regarding consumers, including medical, psychological, educational, social, rehabilitation technology, and employment information; based on assessment of relevant information, prepare recommendations to present to the Senior Vocational Rehabilitation Counselor, Qualified Rehabilitation Professional (SVRC, QRP) for Individualized Plan for Employment (IPE) development to guide consumers to all available resources specific to each individual consumer; implement desired course of action as approved by the SVRC, QRP in the IPE within framework established by the supervisor and the program; Vocational Rehabilitation (VR) service activities include interviewing applicants and/or their representatives, providing information for referrals, as identified by the SVRC, QRP; identifying the extent and application of comparable benefits available for the consumers and the extent of the consumers' financial participation in their vocational rehabilitation programs; analyze and prepare recommendations for training and/or placement plans focused on achieving gainful employment.
This SSA/SC position will include Student Services requiring travel to local schools and affiliates including district offices, Student Services outreach programs, transition nights, student services job fairs, trainings, Work Experience locations, and other Student Services events. Schedule will be variable to accommodate such events.
Research: Collect, review, analyze, and research information related to case activity in order to facilitate assessments for eligibility, priority for services determination, request for re-evaluation, IPE, and case closure by the SVRC, QRP.
Maintain and record necessary evaluative documentation related to federal and state guidelines to enable the SVRC, QRP to make decisions to facilitate consumer service delivery; stand ready to explain any decision made based on the information collected based on federal and state guidelines; provide information to consumers and partnership agencies as needed, including businesses, employers, and representatives of the public and private agencies.
Coordinate and arrange service and assessments of the consumers including the completion of referral packages assuring assembly and delivery of all necessary background materials to the service provider. Conduct interviews and consult with departmental staff, employers, and others to give and secure information to ensure federal and state compliance in provision of VR services; suggest to and assist consumers in applying for services from other partnership agencies where they may have eligibility.
Communicates regularly with VR staff; provides excellent customer service to both internal and external customers; ensures the timely movement of a consumer through the vocational process, including but not limited to, monitoring of case status, compliance with mandated time frames, signatures, periodic progress updates, and annual reviews; interacts with consumers and coworkers in a professional manner, and with integrity and respect. Attempts to resolve individual's concern at the lowest possible level; offers other dispute resolution options; and elevates to next level, if needed.
MARGINAL JOB FUNCTIONS: Administrative Duties: Assists other staff with critical projects as needed; performs other job-related duties as assigned.
This is a 12 month limited term position that may be extended and/or may become permanent pending budget approval.
You will find additional information about the job in the Duty Statement .
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-442547
Position #(s): 813-130-5157-901
Working Title: STAFF SERVICES ANALYST (GENERAL)
Classification: STAFF SERVICES ANALYST $3,749.00 - $4,698.00 A $4,059.00 - $5,081.00 B $4,868.00 - $6,093.00 C
# of Positions: 1
Work Location: Placer County
Telework: In Office
Job Type: 12 Month Limited Term - Full Time
Department Information If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.
DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.
DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.
Our work at DOR is guided by the following core values:
We believe in the talent and potential of individuals with disabilities. We invest in the future through creativity, ingenuity, and innovation. We ensure our decisions and actions are informed by interested individuals and groups. We pursue excellence through continuous improvement. We preserve the public's trust through compassionate and responsible provision of services.
VISION STATEMENT:
Employment, independence, and equality for all Californians with disabilities.
MISSION STATEMENT:
DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.
People with disabilities are encouraged to apply.
Please visit our website to learn more about DOR and our mission.
Department Website: http://www.dor.ca.gov
Special Requirements If mailing in an application, include JC#442547 / POS#813-130-5157-901 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the "Questions" tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.
Employment Application (STD.678):
It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.
Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Rehabilitation Attn: Personnel: Unit 130 - JC#442547 721 Capitol Mall
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Rehabilitation Personnel: Unit 130 - JC#442547 721 Capitol Mall
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - In two paragraphs per example, using Arial size 12 font, explain each of the following statements:
How has your education and professional experience prepared you to join the Northern Sierra District Roseville Branch of the California Department of Rehabilitation as a Student Services Coordinator.
Your experience in programs and/or activities which demonstrate your commitment to equality for individuals with disabilities including the right to employment and independence.
Your experience identifying and/or inspiring innovative approaches in achieving a team atmosphere along with how your contributions will enable the branch to meet and exceed common performance measures and customer service goals.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect.
Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails.
Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations.
High level of organizational skills and office equipment and processes proficiency.
Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio
Knowledge of department's mission and goals.
Experience communicating with and providing information regarding DOR services to applicants and consumers.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.dor.ca.gov Hiring Unit Contact: Mark Frayser (916) 774-4410 Mark.W.Frayser@dor.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Civil Rights (916) 558-5850 Civil.Rights@dor.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Exam Information
To obtain list eligibility for the Staff Services Analyst position(s), you must first take the online exam .
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.