Technical Application Manager

As a Technical Application Manager, you are partly responsible for managing the systems used by After Sales, Marketing & Sales, Parts, and North American and European dealers. These applications are used inside and outside our company, mainly for commercial and operational processes and purposes. Failure of these systems often means that the business comes to a partial standstill. As a Technical Application Manager, you ensure that these systems continue to meet the agreed criteria regarding performance, availability, security, and operational reliability. In the role of Technical Application Manager, you are the point of contact for both the internal and external customer organizations. You maintain regular local contact with customers about the applications you manage and are aware of planned adjustments and supervise their implementation. You are the point of contact for resolving incidents, supporting users, and implementing improvements. You participate in the scrum/agile team within your domain in the use of DevOps. The role includes being the release manager for Global RMI which is crucial to in ensuring the smooth and efficient deployment of software releases. As a release manager, you are responsible for overseeing the entire release process, from planning and coordination to execution and monitoring. You work closely with cross-functional teams, including development, testing, and operations, to ensure that releases are delivered on time, within budget, and with minimal disruption. Your role involves managing release schedules, coordinating dependencies, conducting risk assessments, and communicating with stakeholders to ensure a successful and seamless release. Additionally, you play a key role in implementing release management best practices, optimizing processes, and continuously improving the release management framework. With your expertise and attention to detail, you help drive the successful delivery of software releases for Global RMI, VIPS, and Empolis.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .AWS Certified Developer-AssociateMicrosoft Certified: Azure DevOps Engineer AssociateExposure to SaaS systems such as Snowflake, Tableau, or eSignExperience in installation, administration, and configuration of Middleware technologies (Web/App/API/Microservice/Messaging tiers)Experience with container technologyDesign, develop, install, configure, administer, and maintain highly scalable, available, and elastic solutions that implement industry best practices using AWS, MS Azure, GCP, and on-premises hardware.Understanding of Infrastructure as Code (IaC) concepts, feels comfortable managing and provisioning computer data centers through machine-readable definition files.Install and configure cloud resources in AWS, Azure, or GCP, to include tagging, access, & monitoringUtilize DevOps best practices for source control repositories, automated testing, and CI/CD.Develop pragmatic secure solutions, unit & integration tests, and DevOps pipelines.AWS Certified PractitionerMicrosoft Certified: Azure DevOps Engineer Expert1-2 years of Cloud Admin experience required1-2 years of on-prem/cloud application developmentExperience working with the following AWS resources preferred:API Gateway, Lambda, Secrets Manager, DynamoDB, S3, CloudFormation, CloudWatch, Route53, Kinesis, SQS, EC2, IAM, etc.Experience working with the following application development technologies desired:ASP. Net Core, C#, Python, JavaScript, SQL, Relational Databases, No-SQL Databases, Azure DevOps, GIT, etc.Experience with Linux & Windows operating systems CLIs, scripting, logging, monitoring, etc.Experience using industry admin & developer tools, such as IDEs, consoles, management studios, test-suites, diagramming & documentation tools, ticketing system, time-reporting system, etc.Bachelor's degree is required. Computer Science, Business Administration, Cloud Engineering, Cloud Computing, or related field preferred.