HEI Hotels & Resorts
Associate Director Of Catering
HEI Hotels & Resorts, Boston, Massachusetts, us, 02298
Associate Director Of Catering
Job Locations:
US-MA-BostonRequisition ID:
2024-50648Category:
CateringPosition Type:
Regular Full-TimeFLSA Status:
ExemptLocation Name:
Hyatt Regency Boston HarborDiscretionary Performance Bonus Eligible:
NoTipped / Service Charge Eligible:
NoAbout Us
Feel inspired and valued when you work at Hyatt Regency Boston Harbor, a unique waterfront hotel with breathtaking views of the harbor and downtown skyline. As a full service, upper-upscale hotel, Hyatt Regency Boston Harbor offers our associates a variety of opportunities to build your career.Our dedicated associates, with an average tenure of nearly 10 years, take care of our guests and each other like family. Associates enjoy a free hot meal during their shifts and a unique comprehensive benefit program that offers you choices for the physical, mental and financial wellness of you and your family including:Benefit eligibility within first 30 daysHealth plans for medical, dental & visionGenerous 401k matchPaid time off including vacation, sick time and flexible holidaysTuition reimbursementHotel stay discountsOur location is convenient for commuters with free on-site parking and MBTA stations close by.We value U.S. military experience and invite all qualified military candidates to apply.Overview
Assist the Director of Catering in the management, coordination and execution of the Catering and Sales Departments.Responsibilities
Understanding of pace and productivity as well as monthly forecasting and the annual budget process.Optimize the catering mix of business and the use of historical data.Assist Director of Catering in evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expectations.Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.Assist in maintaining or exceeding budgeted sales and profits in all catering areas.Implement effective marketing plans for generating catering revenues.Carefully review all contracted services to assure proper contribution to profits.Identify trends, research the competition's products, services and pricing and use to develop strategic business plans.Optimize room rental charges.Experience selling to a variety of market segments.Consistently book repeat business by having a track record of long term client relationships.Actively participate in industry related organizations (NACE, MPI).Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.Comfortable with hotel site inspections and client presentations.Participate in trade shows and sales blitzes.Track record of strong prospecting efforts.Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities.Excellent creative skills to provide innovative set-ups, menus, and functions for groups.Work closely with Director of Catering and banquet department on operations and event execution.Experience providing A/V equipment and operating A/V as a profit center.Excellent knowledge of computers, specifically Delphi, Word and Excel.Monitor group room blocks and pick up, generate detailed resumes for the operating departments.Ability to work with outside vendors to ensure client satisfaction for all events/groups.Detailed execution of all banquet event orders generated by the entire Catering and Convention Services Department.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned.Qualifications
Prior experience in the field of hospitality with specific experience in catering sales.Associate or Bachelor's Degree preferred.Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.Effective verbal and written communication skills.Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness.For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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Job Locations:
US-MA-BostonRequisition ID:
2024-50648Category:
CateringPosition Type:
Regular Full-TimeFLSA Status:
ExemptLocation Name:
Hyatt Regency Boston HarborDiscretionary Performance Bonus Eligible:
NoTipped / Service Charge Eligible:
NoAbout Us
Feel inspired and valued when you work at Hyatt Regency Boston Harbor, a unique waterfront hotel with breathtaking views of the harbor and downtown skyline. As a full service, upper-upscale hotel, Hyatt Regency Boston Harbor offers our associates a variety of opportunities to build your career.Our dedicated associates, with an average tenure of nearly 10 years, take care of our guests and each other like family. Associates enjoy a free hot meal during their shifts and a unique comprehensive benefit program that offers you choices for the physical, mental and financial wellness of you and your family including:Benefit eligibility within first 30 daysHealth plans for medical, dental & visionGenerous 401k matchPaid time off including vacation, sick time and flexible holidaysTuition reimbursementHotel stay discountsOur location is convenient for commuters with free on-site parking and MBTA stations close by.We value U.S. military experience and invite all qualified military candidates to apply.Overview
Assist the Director of Catering in the management, coordination and execution of the Catering and Sales Departments.Responsibilities
Understanding of pace and productivity as well as monthly forecasting and the annual budget process.Optimize the catering mix of business and the use of historical data.Assist Director of Catering in evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expectations.Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.Assist in maintaining or exceeding budgeted sales and profits in all catering areas.Implement effective marketing plans for generating catering revenues.Carefully review all contracted services to assure proper contribution to profits.Identify trends, research the competition's products, services and pricing and use to develop strategic business plans.Optimize room rental charges.Experience selling to a variety of market segments.Consistently book repeat business by having a track record of long term client relationships.Actively participate in industry related organizations (NACE, MPI).Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.Comfortable with hotel site inspections and client presentations.Participate in trade shows and sales blitzes.Track record of strong prospecting efforts.Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities.Excellent creative skills to provide innovative set-ups, menus, and functions for groups.Work closely with Director of Catering and banquet department on operations and event execution.Experience providing A/V equipment and operating A/V as a profit center.Excellent knowledge of computers, specifically Delphi, Word and Excel.Monitor group room blocks and pick up, generate detailed resumes for the operating departments.Ability to work with outside vendors to ensure client satisfaction for all events/groups.Detailed execution of all banquet event orders generated by the entire Catering and Convention Services Department.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned.Qualifications
Prior experience in the field of hospitality with specific experience in catering sales.Associate or Bachelor's Degree preferred.Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.Effective verbal and written communication skills.Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness.For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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