Federal Home Loan Bank of San Francisco
Business Continuity Program Administrator, Assoc. Dir.
Federal Home Loan Bank of San Francisco, San Francisco, California, United States, 94199
Purpose
:FHLBank San Francisco is seeking an experienced Business Continuity Program Administrator to execute the planning, maintenance, and administration of the Bank's Business Continuity Program including Emergency Response, Crisis Management, and associated Business Continuity plans. Reporting to the Director of Corporate Services, success in this role will require Bank-wide coordination, collaboration, and strong partnerships with our Information Technology (IT) and Enterprise Risk Management teams. The ideal candidate will promote a culture of preparedness and resilience throughout the Bank and ensure an integrated and cohesive approach to business continuity.Major Accountabilities:Perform Business Continuity Program tasks, including facilitating business impact analyses, conducting risk assessments, enacting remediation plans, developing and implementing organization-wide business continuity training, and coordinating the annual update and review of business continuity plans, policies, and procedures.Serve as the primary administrator for Business Continuity Program tools such as the Bank's BIA/BCP repository and emergency notification system.Actively participate in the design, development, and implementation of the Bank's annual education and training program to ensure employee awareness of their business continuity and cyber incident response responsibilities. Aid in the design, coordination and facilitation of department level and Bank wide crisis management team tabletop exercises and workshops.Work with internal business units to understand their specific business continuity and contingency needs, and ensure they have adequate and successfully tested plans in place to meet those needs and mitigate the impact of potential adverse conditions on company operations.Collaborate closely with Technology and Information Security teams to ensure the Disaster Recovery (DR) and Cybersecurity Plans are integrated in the overall Business Continuity Program.Understand, interpret, and apply all relevant regulations and guidance to ensure the Business Continuity Program meets industry standards and complies with relevant regulations. Apply this information to the overall business continuity strategy, plan, and testing exercises, where applicable.Monitor emerging operational resiliency strategies, business continuity practices, and technology tools for potential adoption.Contribute to the ongoing development, maintenance, and presentation of program metrics and Bank-wide key risk indicators to monitor program status and the Bank's business disruption risk profile.Review and approve vendor business continuity management risk assessments.Serve as a back-up to the Bank's Business Continuity Program Officer.Skills/Knowledge
:Bachelor's degree in business or related field, or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired.Experience in administering resiliency tools including emergency notification and BCM/BIA plans repository. Experience with Everbridge and Castellan/Riskonnect is preferred.Minimum 5 -7 years business continuity program administration experience strongly preferred.Experience managing business continuity programs in a regulated financial industry strongly preferred.Experience with contingency planning principles, strategies, and best practices with demonstrated experience in developing and maintaining business continuity plans and procedures, conducting business impact assessments, and organizing and overseeing business continuity exercises preferred.Effective communication (oral, written), influencing, and presentation skills are required to effectively communicate business continuity concepts to all levels within the Bank, technical and non-technical staff, Board of Directors, and with outside vendors and clients.Proficient in the use of basic office software to include MS Office suite.Self-motivated, strategic thinker capable of tackling complex problems and working with minimal supervision.Business Continuity certification is preferred.Experience in emergency response and management practices for multi-tenant, high rise buildings preferred.Needed competencies: drives results, instills trust, customer focus, strategic mindset.
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:FHLBank San Francisco is seeking an experienced Business Continuity Program Administrator to execute the planning, maintenance, and administration of the Bank's Business Continuity Program including Emergency Response, Crisis Management, and associated Business Continuity plans. Reporting to the Director of Corporate Services, success in this role will require Bank-wide coordination, collaboration, and strong partnerships with our Information Technology (IT) and Enterprise Risk Management teams. The ideal candidate will promote a culture of preparedness and resilience throughout the Bank and ensure an integrated and cohesive approach to business continuity.Major Accountabilities:Perform Business Continuity Program tasks, including facilitating business impact analyses, conducting risk assessments, enacting remediation plans, developing and implementing organization-wide business continuity training, and coordinating the annual update and review of business continuity plans, policies, and procedures.Serve as the primary administrator for Business Continuity Program tools such as the Bank's BIA/BCP repository and emergency notification system.Actively participate in the design, development, and implementation of the Bank's annual education and training program to ensure employee awareness of their business continuity and cyber incident response responsibilities. Aid in the design, coordination and facilitation of department level and Bank wide crisis management team tabletop exercises and workshops.Work with internal business units to understand their specific business continuity and contingency needs, and ensure they have adequate and successfully tested plans in place to meet those needs and mitigate the impact of potential adverse conditions on company operations.Collaborate closely with Technology and Information Security teams to ensure the Disaster Recovery (DR) and Cybersecurity Plans are integrated in the overall Business Continuity Program.Understand, interpret, and apply all relevant regulations and guidance to ensure the Business Continuity Program meets industry standards and complies with relevant regulations. Apply this information to the overall business continuity strategy, plan, and testing exercises, where applicable.Monitor emerging operational resiliency strategies, business continuity practices, and technology tools for potential adoption.Contribute to the ongoing development, maintenance, and presentation of program metrics and Bank-wide key risk indicators to monitor program status and the Bank's business disruption risk profile.Review and approve vendor business continuity management risk assessments.Serve as a back-up to the Bank's Business Continuity Program Officer.Skills/Knowledge
:Bachelor's degree in business or related field, or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired.Experience in administering resiliency tools including emergency notification and BCM/BIA plans repository. Experience with Everbridge and Castellan/Riskonnect is preferred.Minimum 5 -7 years business continuity program administration experience strongly preferred.Experience managing business continuity programs in a regulated financial industry strongly preferred.Experience with contingency planning principles, strategies, and best practices with demonstrated experience in developing and maintaining business continuity plans and procedures, conducting business impact assessments, and organizing and overseeing business continuity exercises preferred.Effective communication (oral, written), influencing, and presentation skills are required to effectively communicate business continuity concepts to all levels within the Bank, technical and non-technical staff, Board of Directors, and with outside vendors and clients.Proficient in the use of basic office software to include MS Office suite.Self-motivated, strategic thinker capable of tackling complex problems and working with minimal supervision.Business Continuity certification is preferred.Experience in emergency response and management practices for multi-tenant, high rise buildings preferred.Needed competencies: drives results, instills trust, customer focus, strategic mindset.
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