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Heritage Hotels & Resorts

Convention Services Manager

Heritage Hotels & Resorts, Albuquerque, New Mexico, United States, 87101


Job Type

Full-time

Description

WORK, PLAY, & ENJOY LIFE WITH HERITAGEHeritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!Full-time Salary Position starting at $50k DOE plus benefits.

Located in Albuquerque, NM. Working out of our Hotel Albuquerque in Albuquerque, NM.

Position Purpose:

The Convention Services Manager has a love for assisting clients to create flawless and memorable events. This associate details, services and collects payments for contracted groups. This associate works closely with clients and the hotel operations team for all aspects of event planning and execution.

Supervisory Responsibilities:

None

Essential Duties and Functions/Responsibilities/Tasks:

Possesses excellent teamwork and communication skills, as both are necessary to maintain a well- orchestrated operation that resonates with guestsWorks closely with guests and tailor each event to the specific needsServes as on-site contact for client during eventsWork with the culinary team to design menus with the appropriate food & wine pairing and customizes each event to client's specificationsUnderstands current market trendsThinks creatively in event design, culinary skills and developing inspiration for the clientConducts property site tours with historical knowledge of location and significance of the buildingDesires to serve guests and provide an outstanding product with exceptional servicePossesses superior customer service and employee-relation skillsAttends weekly meetings client/internalEnsures food service quality and function standardsProvides professional open communication with all team members and clientsEnsures timely collection of payments prior to event startPerforms any other related duties as requested by senior convention services manager or directors of cateringBenefits:

Part-time employees receive: Dental, Vision and 401k!Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!Requirements

Minimum of 2 year or equivalent combination of education and experience; in catering or catering sales in hospitality experience preferred. Convention Service experience a plus.Highschool diploma or equivalent.Strong knowledge of Delfi ideal and MS Office required.High level attention to detail required.Excellent verbal and written communication and ability to multitask.Ability and willingness to work flexible hours including weekends, holidays and late nights.Must be able to lift/push/reach for/carry 20+ pounds occasionally.

NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.

Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

Salary Description

$50k Annually