Information Technology Support Specialist

Views:2 **Information Technology Support Specialist****Employer:** **Location:** Ogden **Job Type:** Job DescriptionOur company is looking for a desktop support technician with the ability to present complex technical information to non-technical users in an understandable and concise format. If you're a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you.To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impactResponsibilitiesWhat you get to do every single dayRespond and follow up on technical help tickets submitted via phone, email, and walk-upsProvide computer desktop support to local & remote locations in accordance with established policies and proceduresProvide IT support for Windows, Microsoft Office, and a variety of other applications used internallyMaintain, analyze, and fix computer systems, hardware, printers, and computer peripheralsCoordinate hardware repairs with the appropriate vendorsProvide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problemsOwn and execute technology implementation projectsResolve computer problems, and advise/implement appropriate action/solutionsCommunicate regularly and effectively with ticket submittersMaintain records of daily data communication transactions, issues and remedial actions taken or installation activitiesIdentify recurring technical issues and propose solutions to address the root of the problemsQualificationsBachelor's degree in Computer Science or technical degree preferredA+, Network+ Certification2-4 years related experienceBasic TCP/IP networking conceptsWindows 10 administration and bug fixing in an Active Directory environmentAbility to write reports, business correspondence, user instructions, and procedure manualsExperience installing and configuring Windows OS, networked and local printers, and business applicationsCompany PerksTuition reimbursementFlexible dress codeStart upTravel opportunitiesSpecificationsPosting Date: Feb 27, 2022Pay Range: $40,000 - $57,000 /hourCategory: Information TechnologyEducation Level: 2-year DegreeJob Type: Full-timeYears of Experience: 1-2 years**Other recent jobs posted by** at Janadhi & Company in Ogden March 01, 2022