Temple College
Colleague Programmer/Analyst
Temple College, Temple, Texas, us, 76508
Salary:
$75,000.00 - $95,000.00 Annually
Location :
2600 South First Street Temple, TX
Job Type:
Full-Time (Staff)
Job Number:
00331
Division:
Information Technology Services
Department:
Information & Technology Srvcs
Opening Date:
07/15/2024
Closing Date:
Continuous
FLSA:
Exempt
Salary Grade:
Professional
Work Schedule:
8:00 AM to 6:00 PM Monday through Thursday with an hour lunch break. 8:00 AM to 12:00 PM on Friday.This is an on-site position. Essential duties of the role must be performed in-person, during prescribed work hours.
Position Summary & Essential Duties
The following duties, responsibilities, Knowledge, Skills and Abilities (KSA's), and physical requirements are intended to describe the general nature and level of work being performed. The information listed below is not intended to be construed as a complete listing of all duties, responsibilities, KSA's, and physical requirements required of this position since changes to the position may occur at any time or additional requirements that may be added over the course of time.
SUMMARY: Under general supervision of the Director, Enterprise Applications the incumbent serves as senior programmer / analyst for college ERP system, Ellucian Colleague. Incumbent will also provide excellent technical and functional support to College administrators, faculty and staff to maximize system utilization and optimize processes.Qualifications (Required and Preferred)
MINIMUM EDUCATIONAL AND WORK REQUIREMENTS (MINIMUM QUALIFICATIONS):Master's Degree and one (1) year directly related work experience or Bachelor's Degree and three (5) years directly related work experience or Associate's Degree and five (5) years' directly related work experience, or an equivalent blend of education and directly related work experience. Directly related work experience must be with Ellucian Colleague, Colleague Studio, Unidata, MS/SQL, MS Visual Studio, Java, .NET, and other supporting programming languages and platforms.
CERTIFICATION OR LICENSES: None
PREFERENCES:
Degree in Information Technology or related field.Previous work experience in higher education.Previous experience with RH Linux.Previous experience with Entrinsik Informer and similar query and reporting tools.Previous experience with Texas Higher Education Coordinating Board reporting.Previous experience with OnBase, Perceptive Software, or similar document management systems.Previous experience with FormPortJob Duties and Responsibilities
The incumbent:
Provides programming, functional and technical support for Ellucian Colleague, Self-Service and ODS delivered and custom processes.Develops and maintains custom code as neededAnalyzes existing custom code, computed columns, processes and reporting impacts for need, relevance, and determines base and/or SaaS compliant alternative.Assist with managing updates and software patchesAnalyzes and updates custom code impact of regular vendor software updates.Works with network team on server maintenance, as required.Provides end-user training and support, assists with maintenance of training documents and process documentation.Utilizes vendor materials / support to provide functional and technical problem determination and resolution.Assists with user provisioning, security classes, and access.Effectively interacts with team members and end-users, employing an appropriate communication style.Develops and maintains good working relationships with both end-users and colleagues, individually and as teams.Maintains and updates assigned work tickets.Maintains, or develops, integrations with Ellucian CRM Recruit, CRM Advise, Ellucian Ethos, Ellucian ILP, Brightspace D2L, 25Live and other external systems.Appropriately prioritizes user requests to provide maximum benefit to students, faculty, and staff.Shares relevant information with team members and/or end users.Performs other duties as assigned.SOCIAL CONSTRUCTS REQUIRED OF POSITION:
Display empathy and positive regard for others in written, verbal and non-verbal communications.Work with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.Be friendly and collegial with co-workers, faculty, students, staff, and visitors to the campus.Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.Maintain proficiency as needed and approved by attending training, reading job- related materials, and meeting with others in area of responsibility.Dress appropriately for a workplace with frequent customer service interaction and community outreach.Meet all required standards
Knowledge Skills and Abilities & Physical Demands
KNOWLEDGE:
Working knowledge of College's vision, mission and values.Strong understanding and knowledge of Microsoft, Adobe and other common software office software and Internet end-user applications.Knowledge of Brightspace D2L, Canvas, Blackboard or similar LMS platform.Intensive experience with Colleague, Colleague Studio, and Colleague Self-Service.Entrinsik Informer 5 reporting, datasets, and dashboarding.Experience with MS/SQL
SKILLS:
Excellent contemporary customer service skillsExcellent oral and written communication skills.
ABILITIES:
Ability to deliver technical customer support over the phone, in person, or via e-mail in a calm and professional manner.Ability to maintain current knowledge of emerging information technology trends and developments.Ability to analyze, identify, troubleshoot, prioritize and resolve a wide range of technical problems.Demonstrated ability to communicate with and work well with all levels within an organization specifically working effectively within the culture and processes used in educational organizations.Ability to explain technical subjects to non-technical as well as technical customers.Demonstrated ability to suggest ways to improve team's work methods and procedures.Ability to seek input from others and actively invites them to review his/her work or ideas at draft stage.Ability to meet established deadlines and work standards.Ability to analyze/identify problems and recommend solutions.
PHYSICAL EFFORT: Light physical activity that may include lifting, pushing, pulling of objects up to 50 pounds. Extended periods of reading, and sitting. Computer data entry.
WORKING CONDITIONS: Work is normally performed in an office setting. Duties will require travel in personal or college owned vehicles. Evening and weekend work may be required.
WORK SCHEDULE: 8:00 AM to 6:00 PM Monday through Thursday with an hour lunch break. 8:00 AM to 12:00 PM on Friday.This is an on-site position. Essential duties of the role must be performed in-person, during prescribed work hours.
TEMPLE COLLEGE BENEFITS
To enhance the employment opportunity you may be seeking, Temple College offers a competitive array of benefit options to select from, some of which are fully paid for by the college. Listed below is a summary of benefits currently offered for full-time employees. Part-time employees are eligible for specific benefits on a pro-rated basis.
MEDICAL AND OPTIONAL INSURANCE COVERAGE BENEFIT OPTIONS
The Medical and optional insurance coverage benefit options listed below are offered through Temple College by the Employees Retirement System (ERS) of Texas. Please visit ERS at for further information.
MEDICAL:Eligible full-time employees can choose from the following medical programs which begin the first day of the month following the 60th day of employment:
HealthSelect of Texas "Blue Cross Blue Shield" (PPO)Consumer Directed HealthSelect "Blue Cross Blue Shield (HSA)
Medical plans include prescription coverage. Employee medical coverage monthly premiums are fully paid for by the college and the college pays for one-half (1/2) of the cost of dependent care coverage monthly premiums.
OPTIONAL BENEFITS:Dental (PPO and HMO), Vision, Optional Term Life Insurance, Voluntary Accidental Death and Dismemberment, Dependent Term Life Insurance, Short-term and Long-term Disability, Texa$aver (457 plan), TexFlex-Health and Dependent Care Reimbursement.
Optional benefits are employee paid but are offered at very competitive rates.ANNUAL AND SICK LEAVE ACCRUALS
ANNUAL LEAVE ACCRUALS:
Regular, full-time twelve (12) month faculty and staff accrue Annual Leave as follows:
Years of Service
: 0 through 5
Accrual Rate (Maximum Accrual Hours per Month) = 8Accrual Rate (Maximum Accrual Hours per Year) = 96
Years of Service: 6 through 10
Accrual Rate (Maximum Accrual Hours per Month) =10Accrual Rate (Maximum Accrual Hours per Year) =120
Years of Service: 10 plus years
Accrual Rate (Maximum Accrual Hours per Month) =12Accrual Rate (Maximum Accrual Hours per Year) =144
Annual leave may be accrued up to a limit of 240 hours with special provisions allowing for annual accruals above that limit. Faculty with contracts less than 12 months do not accrue Annual Leave but are provided with 20 hours of personal time per fiscal year.SICK LEAVE ACCRUALS:Faculty and Administrative Staff: Accruals of 8 hours per month. Sick Leave may be accrued up to a limit of 1040 total hours. Faculty with contracts less than 12 months will receive accruals during the summer semester if they instruct during that time.
ADDITIONAL INFORMATION
HOLIDAYS: Recognized college holidays, in addition to Annual and Sick leave accruals, include Labor Day, Thanksgiving Break, Winter Break, Martin Luther King Day, Spring Break, Good Friday, Memorial Day and Independence Day.PAYROLL:
Employees are paid by direct deposit through the last working day of the month. Actual deposits are paid on the last working business day of the month. All benefit deductions are taken at that time.RETIREMENT:
Temple College is one of the few community colleges in the state of Texas to be permitted Federal Social Security deductions. Temple College is a Section 218 employer.All regular employees are mandated by the Texas State Legislature to enroll in either the Teacher Retirement System (TRS) or the Optional Retirement Program (ORP) however, ORP participation is based upon position. All faculty members are eligible to participate in either TRS or ORP. A list of ORP providers is available.
Please visit TRS at for further information.
Contribution:
Member:
Teacher Retirement System (TRS) = 8.0% of annual salaryEmployer:
Teacher Retirement System (TRS) = 7.75% of member's annual salary
Contribution:
Member:
Optional Retirement Program (ORP) = 6.65 % of annual salaryEmployer:
Optional Retirement Program (ORP) = 6.6% of annual salary
Tax Sheltered Annuities (TSAs) also known as Tax Deferred Annuities (TDAs) are available to all employees who are eligible to participate in the TRS/ORP retirement program and who wish to participate in this program. This participation is voluntary and contributions are made from the employee's salary. A list of providers is available.MISCELLANEOUS LEAVE:
Family and Medical Leave (FMLA), Jury Duty, Bereavement, Deteriorating weather, and Military training.WORKERS COMPENSATION:
If an employee is injured on the job, Temple College, through its Worker Compensation Program, pays all authorized hospital, nursing, and physician's fees. Additional benefits may be available.HOURS OF OPERATION:
Regular Schedule:
Monday - Thursday: 8:00 a.m. - 6:00 p.m.Friday: 8:00 a.m. - 12:00 p.m.
Summer Schedule:
Monday - Thursday: 7:30 a.m. - 6:00 p.m.
$75,000.00 - $95,000.00 Annually
Location :
2600 South First Street Temple, TX
Job Type:
Full-Time (Staff)
Job Number:
00331
Division:
Information Technology Services
Department:
Information & Technology Srvcs
Opening Date:
07/15/2024
Closing Date:
Continuous
FLSA:
Exempt
Salary Grade:
Professional
Work Schedule:
8:00 AM to 6:00 PM Monday through Thursday with an hour lunch break. 8:00 AM to 12:00 PM on Friday.This is an on-site position. Essential duties of the role must be performed in-person, during prescribed work hours.
Position Summary & Essential Duties
The following duties, responsibilities, Knowledge, Skills and Abilities (KSA's), and physical requirements are intended to describe the general nature and level of work being performed. The information listed below is not intended to be construed as a complete listing of all duties, responsibilities, KSA's, and physical requirements required of this position since changes to the position may occur at any time or additional requirements that may be added over the course of time.
SUMMARY: Under general supervision of the Director, Enterprise Applications the incumbent serves as senior programmer / analyst for college ERP system, Ellucian Colleague. Incumbent will also provide excellent technical and functional support to College administrators, faculty and staff to maximize system utilization and optimize processes.Qualifications (Required and Preferred)
MINIMUM EDUCATIONAL AND WORK REQUIREMENTS (MINIMUM QUALIFICATIONS):Master's Degree and one (1) year directly related work experience or Bachelor's Degree and three (5) years directly related work experience or Associate's Degree and five (5) years' directly related work experience, or an equivalent blend of education and directly related work experience. Directly related work experience must be with Ellucian Colleague, Colleague Studio, Unidata, MS/SQL, MS Visual Studio, Java, .NET, and other supporting programming languages and platforms.
CERTIFICATION OR LICENSES: None
PREFERENCES:
Degree in Information Technology or related field.Previous work experience in higher education.Previous experience with RH Linux.Previous experience with Entrinsik Informer and similar query and reporting tools.Previous experience with Texas Higher Education Coordinating Board reporting.Previous experience with OnBase, Perceptive Software, or similar document management systems.Previous experience with FormPortJob Duties and Responsibilities
The incumbent:
Provides programming, functional and technical support for Ellucian Colleague, Self-Service and ODS delivered and custom processes.Develops and maintains custom code as neededAnalyzes existing custom code, computed columns, processes and reporting impacts for need, relevance, and determines base and/or SaaS compliant alternative.Assist with managing updates and software patchesAnalyzes and updates custom code impact of regular vendor software updates.Works with network team on server maintenance, as required.Provides end-user training and support, assists with maintenance of training documents and process documentation.Utilizes vendor materials / support to provide functional and technical problem determination and resolution.Assists with user provisioning, security classes, and access.Effectively interacts with team members and end-users, employing an appropriate communication style.Develops and maintains good working relationships with both end-users and colleagues, individually and as teams.Maintains and updates assigned work tickets.Maintains, or develops, integrations with Ellucian CRM Recruit, CRM Advise, Ellucian Ethos, Ellucian ILP, Brightspace D2L, 25Live and other external systems.Appropriately prioritizes user requests to provide maximum benefit to students, faculty, and staff.Shares relevant information with team members and/or end users.Performs other duties as assigned.SOCIAL CONSTRUCTS REQUIRED OF POSITION:
Display empathy and positive regard for others in written, verbal and non-verbal communications.Work with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.Be friendly and collegial with co-workers, faculty, students, staff, and visitors to the campus.Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.Maintain proficiency as needed and approved by attending training, reading job- related materials, and meeting with others in area of responsibility.Dress appropriately for a workplace with frequent customer service interaction and community outreach.Meet all required standards
Knowledge Skills and Abilities & Physical Demands
KNOWLEDGE:
Working knowledge of College's vision, mission and values.Strong understanding and knowledge of Microsoft, Adobe and other common software office software and Internet end-user applications.Knowledge of Brightspace D2L, Canvas, Blackboard or similar LMS platform.Intensive experience with Colleague, Colleague Studio, and Colleague Self-Service.Entrinsik Informer 5 reporting, datasets, and dashboarding.Experience with MS/SQL
SKILLS:
Excellent contemporary customer service skillsExcellent oral and written communication skills.
ABILITIES:
Ability to deliver technical customer support over the phone, in person, or via e-mail in a calm and professional manner.Ability to maintain current knowledge of emerging information technology trends and developments.Ability to analyze, identify, troubleshoot, prioritize and resolve a wide range of technical problems.Demonstrated ability to communicate with and work well with all levels within an organization specifically working effectively within the culture and processes used in educational organizations.Ability to explain technical subjects to non-technical as well as technical customers.Demonstrated ability to suggest ways to improve team's work methods and procedures.Ability to seek input from others and actively invites them to review his/her work or ideas at draft stage.Ability to meet established deadlines and work standards.Ability to analyze/identify problems and recommend solutions.
PHYSICAL EFFORT: Light physical activity that may include lifting, pushing, pulling of objects up to 50 pounds. Extended periods of reading, and sitting. Computer data entry.
WORKING CONDITIONS: Work is normally performed in an office setting. Duties will require travel in personal or college owned vehicles. Evening and weekend work may be required.
WORK SCHEDULE: 8:00 AM to 6:00 PM Monday through Thursday with an hour lunch break. 8:00 AM to 12:00 PM on Friday.This is an on-site position. Essential duties of the role must be performed in-person, during prescribed work hours.
TEMPLE COLLEGE BENEFITS
To enhance the employment opportunity you may be seeking, Temple College offers a competitive array of benefit options to select from, some of which are fully paid for by the college. Listed below is a summary of benefits currently offered for full-time employees. Part-time employees are eligible for specific benefits on a pro-rated basis.
MEDICAL AND OPTIONAL INSURANCE COVERAGE BENEFIT OPTIONS
The Medical and optional insurance coverage benefit options listed below are offered through Temple College by the Employees Retirement System (ERS) of Texas. Please visit ERS at for further information.
MEDICAL:Eligible full-time employees can choose from the following medical programs which begin the first day of the month following the 60th day of employment:
HealthSelect of Texas "Blue Cross Blue Shield" (PPO)Consumer Directed HealthSelect "Blue Cross Blue Shield (HSA)
Medical plans include prescription coverage. Employee medical coverage monthly premiums are fully paid for by the college and the college pays for one-half (1/2) of the cost of dependent care coverage monthly premiums.
OPTIONAL BENEFITS:Dental (PPO and HMO), Vision, Optional Term Life Insurance, Voluntary Accidental Death and Dismemberment, Dependent Term Life Insurance, Short-term and Long-term Disability, Texa$aver (457 plan), TexFlex-Health and Dependent Care Reimbursement.
Optional benefits are employee paid but are offered at very competitive rates.ANNUAL AND SICK LEAVE ACCRUALS
ANNUAL LEAVE ACCRUALS:
Regular, full-time twelve (12) month faculty and staff accrue Annual Leave as follows:
Years of Service
: 0 through 5
Accrual Rate (Maximum Accrual Hours per Month) = 8Accrual Rate (Maximum Accrual Hours per Year) = 96
Years of Service: 6 through 10
Accrual Rate (Maximum Accrual Hours per Month) =10Accrual Rate (Maximum Accrual Hours per Year) =120
Years of Service: 10 plus years
Accrual Rate (Maximum Accrual Hours per Month) =12Accrual Rate (Maximum Accrual Hours per Year) =144
Annual leave may be accrued up to a limit of 240 hours with special provisions allowing for annual accruals above that limit. Faculty with contracts less than 12 months do not accrue Annual Leave but are provided with 20 hours of personal time per fiscal year.SICK LEAVE ACCRUALS:Faculty and Administrative Staff: Accruals of 8 hours per month. Sick Leave may be accrued up to a limit of 1040 total hours. Faculty with contracts less than 12 months will receive accruals during the summer semester if they instruct during that time.
ADDITIONAL INFORMATION
HOLIDAYS: Recognized college holidays, in addition to Annual and Sick leave accruals, include Labor Day, Thanksgiving Break, Winter Break, Martin Luther King Day, Spring Break, Good Friday, Memorial Day and Independence Day.PAYROLL:
Employees are paid by direct deposit through the last working day of the month. Actual deposits are paid on the last working business day of the month. All benefit deductions are taken at that time.RETIREMENT:
Temple College is one of the few community colleges in the state of Texas to be permitted Federal Social Security deductions. Temple College is a Section 218 employer.All regular employees are mandated by the Texas State Legislature to enroll in either the Teacher Retirement System (TRS) or the Optional Retirement Program (ORP) however, ORP participation is based upon position. All faculty members are eligible to participate in either TRS or ORP. A list of ORP providers is available.
Please visit TRS at for further information.
Contribution:
Member:
Teacher Retirement System (TRS) = 8.0% of annual salaryEmployer:
Teacher Retirement System (TRS) = 7.75% of member's annual salary
Contribution:
Member:
Optional Retirement Program (ORP) = 6.65 % of annual salaryEmployer:
Optional Retirement Program (ORP) = 6.6% of annual salary
Tax Sheltered Annuities (TSAs) also known as Tax Deferred Annuities (TDAs) are available to all employees who are eligible to participate in the TRS/ORP retirement program and who wish to participate in this program. This participation is voluntary and contributions are made from the employee's salary. A list of providers is available.MISCELLANEOUS LEAVE:
Family and Medical Leave (FMLA), Jury Duty, Bereavement, Deteriorating weather, and Military training.WORKERS COMPENSATION:
If an employee is injured on the job, Temple College, through its Worker Compensation Program, pays all authorized hospital, nursing, and physician's fees. Additional benefits may be available.HOURS OF OPERATION:
Regular Schedule:
Monday - Thursday: 8:00 a.m. - 6:00 p.m.Friday: 8:00 a.m. - 12:00 p.m.
Summer Schedule:
Monday - Thursday: 7:30 a.m. - 6:00 p.m.