Home2 Suites, Queensbury
NEW! Front Desk Agent - Home2 Suites by Hilton
Home2 Suites, Queensbury, Lake George, New York, United States, 12845
We are looking for a
Hotel Front Desk Agent
at
524 Aviation Road Queensbury, NY 12804
at the
Home2 Suites by Hilton
to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. 92 rooms.Ultimately, you will help create a pleasant and memorable stay for our guests.ResponsibilitiesWork 7a-3p, 1p-8p and/or 3p-11p$40.00
Hilton Hotel rooms anywhere in the world-benefit, PTO, Sick Time, Money Bonuses in Summer, Name Mentions 5.00 a name mention cash!Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and paymentsSkillsWork experience as a Hotel Front Desk Agent, Receptionist or similar roleWe train!Understanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plusJob Types: Full-time, Part-timeSalary: $16.50 per hourBenefits:Flexible schedulePaid time offSchedule:8 hour shiftHolidaysWeekend availabilityExperience:We train! Bring the smile!Work Location: In person
Hotel Front Desk Agent
at
524 Aviation Road Queensbury, NY 12804
at the
Home2 Suites by Hilton
to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. 92 rooms.Ultimately, you will help create a pleasant and memorable stay for our guests.ResponsibilitiesWork 7a-3p, 1p-8p and/or 3p-11p$40.00
Hilton Hotel rooms anywhere in the world-benefit, PTO, Sick Time, Money Bonuses in Summer, Name Mentions 5.00 a name mention cash!Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and paymentsSkillsWork experience as a Hotel Front Desk Agent, Receptionist or similar roleWe train!Understanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plusJob Types: Full-time, Part-timeSalary: $16.50 per hourBenefits:Flexible schedulePaid time offSchedule:8 hour shiftHolidaysWeekend availabilityExperience:We train! Bring the smile!Work Location: In person