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UnityPoint Health

Intern-Technical Support

UnityPoint Health, Madison, Wisconsin, us, 53774


Overview:

We are seeking an

IT Technical Support Intern!

As a member of the Client Device Support (CDS) team, you will provide limited technical support and other administrative duties, as directed by the IT Technical Support Specialists and their supervisors. This position is intended for individuals pursuing education in Information Technology careers and can be used to complete internship or other work-study requirements.Location: Onsite-

Meriter Hospital, Madision WI.Hours:

Monday-Friday, Daytime, Flexible with school schedule. Up to 20 hours/week.Why UnityPoint Health? ?Commitment to our Team

Weve been named a Top 150 Place to Work in Healthcare 2022 by Beckers Healthcare for our commitment to our team members.?Culture

At UnityPoint Health,

you

matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.?Diversity, Equity and Inclusion Commitment

Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.?Development

We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.?Community Involvement

Be an essential part of our core purposeto improve the health of the people and communities we serve.??Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/?Responsibilities:What You'll Do:Under direction from IT Technical Support Specialists and/or their supervisors:Performs quarterly end of lease activities as assignedAssists on local and enterprise IT projectsWorks collaboratively and closely with local CDS team members to ensure customer satisfaction needs are accomplished in acceptable timeframesPerforms necessary system upgrades, repairs and maintenance on computer systems and peripheralsInstalls, integrates, and configures new computer systemsUtilizes problem tracking system and procedures utilized by IT, and communicates needed changes to the system administrator

Qualifications:What You'll Need:Education:

Required: High school diploma or GED AND enrollment in post-secondary education towards a degree in Information Technology or related field.Experience:

Requires experience with personal computers.Licenses/certifications:

Valid driver's license when driving any vehicle for work-related reasons.